Harvey Norman Ireland - Naas Reviews 

760
TrustScore 4.5 out of 5

4.5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... See more

Rated 5 out of 5 stars

In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... See more

Company replied

Rated 5 out of 5 stars

Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... See more

Company replied

Rated 1 out of 5 stars

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.5

Excellent

TrustScore 4.5 out of 5

760 reviews

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1-star

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4.5

All reviews

(760)

9,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and helpful

The guys were friendly and loved the cottage we had just moved into. We had a good chat and laugh and they were so good with getting all the appliances into the various places I requested.

23 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Tegan,

We appreciate you sharing your experience. We're happy to hear that our team was friendly and accommodating, ensuring all your appliances were placed exactly where you wanted them in your new cottage.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. Very efficient as well. Delivery very quick

15 April 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Helen,

We appreciate you sharing your feedback. We're so happy you had a very good experience with our company and that our delivery was quick and efficient!

Many thanks,
Katie.

Rated 5 out of 5 stars

I had such a pleasant experience at Naas

I had such a pleasant experience at the Naas branch, thanks to Stephen. From the moment I arrived, he was incredibly helpful, friendly, and professional. He went above and beyond to make sure I found exactly what I needed, taking the time to explain everything clearly.
His knowledge of coffee machines was seriously impressive, and it made a huge difference in helping me choose the right one with confidence. Nothing felt rushed, and he genuinely cared about providing great service.
I’m truly grateful for all his help and would highly recommend asking for Stephen if you visit. A fantastic experience from start to finish!

26 March 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Lorna,

We're happy to hear about your pleasant experience at our branch. We appreciate your feedback regarding the team member's helpfulness, friendliness, and impressive product knowledge. It's great to know that you felt confident in your choice. Thank you for your recommendation.

Kind Regards,
James

Rated 4 out of 5 stars

I received email saying my order has…

I received email saying my order has been delayed and when I called to ask how to cancel my order I was told as store manager Niamh was helpful and said no that email must be by mistake as the product is available and ready to collect. I headed to store next day and the staff at reception was unaware that it’s ready. Only when I mentioned that I spoke yesterday and I was told that it’s available then they rechecked and said yes it is. A bit confusing to be honest.

Product is good when I received and is genuine.

16 April 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We appreciate you bringing this to our attention. We're sorry for the confusion regarding your order and it's availability. We're happy the product is genuine and of good quality. We'll review this with the relevant teams and review the processes to prevent similar occurrences in the future. Thanks for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Very friendly and efficient service

21 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mags,

We appreciate you sharing your experience with us. We are so happy to learn that you found our service friendly and efficient!

Kind Regards,
James

Rated 5 out of 5 stars

Mattress

From the sales person to delivery. I encountered excellent service and will certainly return to your Naas store in the near future.

14 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Garrett,

We're happy to hear that you had excellent service from our salesperson to delivery. We appreciate your positive feedback and look forward to your return to our store.

Many thanks,
Katie.

Rated 5 out of 5 stars

Always quality customer experience

Always quality customer experience. Answer all questions and queries and are not too pushy!

7 April 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Simon,

We appreciate you sharing your feedback. We're so happy to hear you consistently receive a quality customer experience when we answer your questions without being too pushy!

Many thanks,
Katie.

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered when expected, great product. Always a good experience when shopping with Harvey Norman.

9 April 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Maureen,

We appreciate you sharing your positive experience. We're happy to hear that you found it easy to order, received your delivery on time, and are pleased with the product.

Many thanks,
Katie.

Rated 5 out of 5 stars

The delivery guy did an exceptional job…

The delivery guy did an exceptional job especially in the circumstances of delays due to strikes. But also, the seller in Harvey Norman was very helpful and patient. Overall, great experience with reliable people. Thank you!

11 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Christine,

We're happy to hear that our team provided a great experience, especially with the delivery challenges. We appreciate you mentioning the helpfulness and patience of our sales team and the delivery person's exceptional service. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Such a quick service

Such a quick service, had our sofa in 4 days and the delivery guys were brilliant, so friendly and professional 😀

10 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Gillian,

We're happy to hear that you received such quick service and that our delivery team was brilliant! Thank you for your positive feedback and appreciation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Stellar Service from Tommy & Daniel – Highly Recommend!

Huge thanks to Tommy and Daniel for the fantastic service yestersday! They installed my fridge and washing machine quickly and professionally. Not only were they extremely knowledgeable about the appliances, but they were also incredibly friendly and took the time to answer all my questions. It’s rare to find such a helpful team—I’m so glad I met them!

9 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Raviraj,

We appreciate you sharing your positive experience. We're happy to hear that the installation was quick and professional, and that the team was knowledgeable and helpful. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Great Service.

Arrived on the scheduled date, at the agreed time & delivery guys were very helpful & friendly.
We'd just had paintwork done inside the house & they were very careful not to scuff or mark the walls when bringing in the furniture.
Prompt & efficient service.

24 March 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Sinead,

We appreciate you sharing your feedback. We're happy to hear that the delivery was on time and that the team was helpful and careful while bringing in your furniture.

Kind Regards,
James

Rated 5 out of 5 stars

Efficient work

8 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mrunaal,

Thank you for taking the time to leave this review. We are happy to hear of your experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Prompt and professional…

They were very good and arrived within the time frame they gave me.

2 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Robert,

We appreciate you sharing your feedback! We're so happy to hear that our team was punctual and met the promised delivery timeframe.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I bought television with pick up…

I bought television with pick up option. Everything gone smooth and quick. Recommended

3 April 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Marek,

We're happy to hear that your television purchase and pickup went smoothly and quickly! We appreciate your recommendation and are grateful for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

2 April 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Emer,

We appreciate you sharing your feedback. We are happy to hear that you were provided with a fast and excellent service.

Kind Regards,
James

Rated 5 out of 5 stars

Very good service

Very good service. The staffs were gentil and polite. They arrived just on time and treated my stuffs with care.

28 March 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Bruna,

We appreciate you sharing your feedback. We're so happy to hear that you received very good service, and our staff were polite and gentle, arriving on time!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery

2 very friendly and helpful lads. Came on time. All good.

27 March 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Denis,

We're happy to hear that our team was friendly and helpful and arrived on time! Thank you for your positive feedback; we appreciate it.

Kind Regards,
James

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