Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... See more
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
Company replied
Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Cork
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
- 021 4250900
4.2
Great
608 reviews
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Alex and Ian were very kind and helpful…
Alex and Ian were very kind and helpful and also professional. I would recommend them to anyone.
2 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Caroline,
We're happy to hear that you found our team members kind, helpful, and professional. We appreciate your recommendation and thank you for your feedback!
Kind Regards,
James
Product delay
After ordering got an email of a week delay. Then no information. Called several times and finally when called after one and half months someone told that product reached the shop but was not processed.
31 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Tan,
We regret to hear about the delay and lack of communication regarding your order. We appreciate your feedback and will look into this with the relevant teams as to why your order wasn't processed promptly.
Kind Regards,
James
Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
2 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
30 March 2026
Reply from Harvey Norman Ireland - Cork
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
24 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Cork
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
26 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
21 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
Great service
20 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Tony,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery & professional service
Quick delivery service, coupled with very professional staff made my transaction very easy
19 March 2026
Reply from Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!
Kind Regards,
James
Delighted to receive my purchases bed…
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing
16 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Elisabeth,
We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Cork
Hi Eric,
We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!
Kind Regards,
James
Reply from Harvey Norman Ireland - Cork
Hi Derek,
We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!
Kind Regards,
Kevin
Very good customer support
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home
12 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Evan,
We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.
Kind Regards,
Kevin
Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.
13 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Rameshreddy,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.
Kind Regards,
James
Great experience shopping with Harvey…
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.
10 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Bernadette,
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!
Kind Regards,
James
Excellent installation service
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.
13 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi David,
We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.
Kind Regards,
James
Reply from Harvey Norman Ireland - Cork
Hi Kelvin,
We appreciate you taking the time to leave this review; we're delighted you were happy with our service.
Kind Regards,
James
Very prompt delivery
Very prompt delivery. My mother is delighted with her new headphones.
4 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Madeleine,
We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!
Kind Regards,
James
There has been an unannounced delay in…
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.
3 March 2026
Reply from Harvey Norman Ireland - Cork
Hi Andrea,
We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.
Kind Regards,
Kevin
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