Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... See more
Company replied
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Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... See more
Company replied
Yesterday we went to Harvey Norman’s to print out some photos. Not being too familiar with the technology we were fortunate enough to meet with Jelena who more than went out of her way to assist us. S... See more
Company replied
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
Company replied
Written by the company

Written by the company

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
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Very friendly and informative, very good in store selection of headphones, able to sample the sound in the store too.

Reply from Harvey Norman Ireland - Cork
Fantastic work. Clear communication in advance about delivery time and great service in general.

Reply from Harvey Norman Ireland - Cork
Raymond in Harvey Norman Cork, Kinsale Road. What a gent and super super helpful!

Reply from Harvey Norman Ireland - Cork
The staff were extremely supportive and efficient

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Delivery and installation guys were excellent. They arrived when they said they would. 5 stars.

Reply from Harvey Norman Ireland - Cork
Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.

Reply from Harvey Norman Ireland - Cork
Great customer service. Ordered on a Saturday evening and my item was delivered on Tuesday morning.

Reply from Harvey Norman Ireland - Cork
The delivery was swift, on time, done by experienced and expert people. They installed our dishwasher precisely, with attention to detail. And they were friendly , polite, and even a little amusing. Kudos, Harvey Norman !

Reply from Harvey Norman Ireland - Cork
MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
The delivery team were great, helpful . However the cooker ended up with scratches on the steel finish and the " customer service " couldn't have been worse

Reply from Harvey Norman Ireland - Cork
I was able to collect the Product next day . I would have liked to use the option to have it brought to my car as I've mobility issues but this wasn't working on the day for technical reasons. But the pleasant assistant did carry it out for me

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Excellent service. Purchased a power bank which was more expensive than another store, explained this to the manager who reimbursed balance of cost immediately. Great store will definitely recommend.

Reply from Harvey Norman Ireland - Cork
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