I bought a phone Samsung a17 it was much more expensive on Harvey Norman but after leaving 1 start review and reply frome support team very professional and helpful iam happy to hear i got refunded th... See more
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Buy a brand new monitor and after 6 months speaker won't work. Went to Harvey Norman Cork kinsale Rd. On department called Loveteck reported and leave monitor for warranty procedure. So the guy on des... See more
Company replied
Evan Whitehouse was so knowledgeable when it came to I buying my Garmin watch. He gave me all the time and information about the different models and which best suited my needs. Thank you Evan for a... See more
Company replied
Gabriel in the Technology Department was excellent. Knew his stuff and was clear when explaining to me. He is also extremely patient and has a lovely way of making you feel comfortable. Top class cust... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Cork
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
- 021 4250900
4.2
Great
657 reviews
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Really friendly efficient staff at HN…
Really friendly efficient staff at HN kinsale road
Cork city
4 November 2026
Reply from Harvey Norman Ireland - Cork
Hi Mr Dorney,
We are glad you enjoyed your experience with our friendly and efficient team.
Kind Regards,
Kevin
Warranty in Harvey Norman
Buy a brand new monitor and after 6 months speaker won't work. Went to Harvey Norman Cork kinsale Rd. On department called Loveteck reported and leave monitor for warranty procedure. So the guy on desk told me 1 -2 week. After 1 months they still don't have any updates about my case. I tried on email but they not responding. On phone you have to wait and wait. Totally useless customer support. Very disappointed because I paid for my monitor and now I'm without 42 days. Asking my self what happens if your fridge or washing machine have to be checked in Harvey Norman. VERY VERY DISAPPOINTED 😞
10 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Goram,
We are very sorry to hear about the significant delay with your monitor's warranty process and the lack of communication you have experienced. It is understandable how frustrating it is to be without your device for over 40 days and to face difficulties getting updates via email or phone. This does not reflect the standard of service we want to provide. Please contact our customer support team directly with your service details so we can investigate the status of your repair and help resolve this for you as quickly as possible. customer@support.harveynorman.ie
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Cork
HI Ipeseoluwa ,
We are glad you enjoyed our clear communication during our time working together.
Kind Regards,
Kevin
Very efficient click and collect.
Good price, had the apple watch in stock and collected the following morning. Very efficient.
31 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Johnny,
We are so pleased to hear that you found our pricing competitive and that your click-and-collect experience was quick and efficient. Thank you for sharing your positive feedback with us.
Kind Regards,
Kevin
Very relatable service
1 November 2026
Reply from Harvey Norman Ireland - Cork
Hi Mary,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
It was a seamless transaction
It was a seamless transaction. Payment was easy and the product was delivered quickly.
29 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Ricky,
We are so pleased to hear that your purchasing process was straightforward and that your order was shipped out to you quickly. Thank you for sharing your positive experience with us.
Kind Regards,
Adam
The staff have been super helpful
The staff have been super helpful. helping me choose an item and even finding a receipt that I Had lost
29 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Nick,
We are so pleased to hear that you had such a positive experience with our team. It is wonderful to know that our staff could assist you in selecting your item and successfully track down your lost receipt. Thank you for taking the time to share your lovely feedback.
Kind Regards,
Adam
Very quick delivery
27 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Marta,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with us.
Kind Regards,
Adam
Great sales experience from Evan Whitehouse
Evan Whitehouse was so knowledgeable when it came to I buying my Garmin watch. He gave me all the time and information about the different models and which best suited my needs. Thank you Evan for a great experience. I would certainly go back to Harvey Norman
23 September 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi there,
We are so pleased to hear about your positive experience and that our team member provided such knowledgeable and patient assistance. It is wonderful to know you received all the time and information needed to find the perfect watch to suit your needs, and we look forward to welcoming you back in the future.
Kind Regards,
Kevin
I bought a phone Samsung a17 it was…
I bought a phone Samsung a17 it was much more expensive on Harvey Norman but after leaving 1 start review and reply frome support team very professional and helpful iam happy to hear i got refunded the difference. For that reason i will be removing my first review and i thank anyone who helped .5 star review fully deserved once again iam happy customer .an update i already received my refund. Once again thank you everyone. I definitely will be shopping there again. And I recommend anyone has an issue contact them they will be assisting you. For next time myself I will be contacting them instead bad review for sure .
4 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Khalid,
Thank you for updating your review and sharing your experience. We are pleased to hear that our support team was able to assist you promptly and resolve the pricing issue to your satisfaction. It is great to know that you received your refund and that you plan to shop with us again. We appreciate your feedback and look forward to assisting you in the future.
Kind Regards,
Kevin
The delivery comes super late
28 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Pedro,
We thank you for your feedback regarding the delayed arrival. We are currently reviewing our shipping processes to prevent future delays.
Kind Regards,
Kevin
Came in to exchange a laptop bag I…
Came in to exchange a laptop bag I bought the day before for a different size. The guy at the check out desk had no customers and was peeling tape off a piece of cardboard, he told me he couldn't help and that I needed to go the repair section where I waited in line for an excess of 20 min. The guy there said I didn't need to be in that line and they could do it at the front desk scribbled on the receipt kept the bag and sent me back to the front desk. The guy who sent me to repairs originally was helping a pretty girl by this time and another trainee guy came over and tried to do the return, but needed a supervisor to sign off. He called one but no one replied for ages. I had been there nearly 30 min at this point and needed to collect my son from school but they said I couldn't leave because the repair guy had the original laptop bag I was trying to return and I was now at the front desk. Eventually the supervisor came over. The transaction was completed and I ran out only to be late collecting my son from school. It was a 2 min transaction and I was there for 40 minutes and threatened with losing the bag and what I paid if I left. What was worse was there were loads of sales people wandering around this whole time with nothing to do. Absolutely horrible service!
3 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi there,
We are very sorry to hear about the frustrating and lengthy experience you had when trying to exchange your laptop bag. It is completely understandable that you are upset about the poor communication between our departments, the unnecessary delays, and the stress this caused when you were trying to collect your son from school. This is certainly not the level of service we aim to provide, and we apologize for the inconvenience and the attitude of the staff you encountered. Your feedback regarding the lack of efficiency and coordination has been shared with our store management team to ensure we address these service gaps and improve our customer service training.
Kind Regards,
Kevin
Bought a bed
Bought a bed - sealy mattress and Joe was brilliant
Showed us all the options and very thoughtful and helpful
Very happy with our purchase and with Joe
3 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Denis,
We are delighted to hear about your positive experience while shopping for a new bed and mattress. It is wonderful that our team member was so thoughtful and helpful in showing you all the available options to ensure you were happy with your purchase. Thank you for taking the time to share your kind feedback.
Kind Regards,
Adam
Reply from Harvey Norman Ireland - Cork
Hi Lijo
We appreciate your positive feedback. We are so glad you experienced great service and found our team to be friendly!
Kind Regards,
Adam
Reply from Harvey Norman Ireland - Cork
HI James,
We appreciate your positive feedback. We are so glad you experienced great service and found our team to be friendly!
Kind Regards,
Adam
After placing an order for a washing…
After placing an order for a washing machine online I got no form of communication about delivery. At 8:45am a week later I got a call from delivery company to say it would arrive later that day with no prior warning and I was already at work. Delivery man said it happens all the time with online orders! I had to call and reschedule which meant I was waiting even longer. Disaster!!!
23 October 2026
Reply from Harvey Norman Ireland - Cork
Hi There,
We sincerely apologize for the lack of communication regarding your washing machine delivery and the frustration this caused. It is completely unacceptable that you were not given prior notice, forcing you to reschedule and wait even longer. We are addressing this issue with our delivery partners to ensure our online order notifications are greatly improved.
Kind Regards,
Adam
Reply from Harvey Norman Ireland - Cork
Hi Sean,
We are glad you enjoyed your experience with us. We appreciate this feedback and if we can assist you further please do not hesitate to contact us.
Kind Regards,
Adam
The fact an email was sent saying to…
The fact an email was sent saying to collect at cash desk but nobody at the desk had a clue about my purchase it was like the left hand doesn't know what the right hand is doing, seems rather silly
23 October 2026
Reply from Harvey Norman Ireland - Cork
Hi Jim,
Thank you for your feedback. We appreciate you bringing this communication gap regarding your collection to our attention. We are addressing this with our team to ensure our staff is properly informed.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Cork
Hi Wes,
We appreciate your positive feedback. We are delighted to hear that you were pleased with our prompt and affordable delivery service.
Kind Regards,
Kevin
The online order fulfilment was a…
The online order fulfilment was a distressing and painful experience. I suggest avoiding purchases from Harvey Norman via online pickup. After contacting the centre, I felt embarrassed when they refused the collection, forcing me to buy a replacement on the spot. Worse still, the cancelled order remains unpaid after 20 days and continues to show as processing—hard to believe.
10 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Chandan,
We are deeply sorry to hear about the distressing experience you had with your click and collect order and the subsequent embarrassment you felt at the store. It is also completely unacceptable that your refund for the cancelled transaction has not been processed after such a long time. Please reach out to our customer support team at customer@support.harveynorman.ie so we can look into this matter further for you.
Kind Regards,
Adam
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