Harry Rosen Reviews 

183
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I accompanied my grandson and his mother to Harry Rosen Designer Outlet YVR. We were running late and arrived about forty minutes before closing. Martin immediately came to our assistance. He was fri... See more

Rated 2 out of 5 stars

I bought a suit last month from Harry Rosen (Edmonton). I needed alternations (shorten) on sleeves. The fabrics of under layer from cuffs are poorly done. This suggests that the tailor has no skill.... See more

Rated 1 out of 5 stars

Never received merchandise no delivery proof still want to charge me I ordered merchandise from Harry Rosen and never received the package Harry Rosen customer care through Rim told me... See more

Rated 5 out of 5 stars

I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we al... See more

Company details

  1. Men's Clothing Store
  2. Outerwear Store
  3. Shoe Store

Information provided by various external sources

Harry Rosen Inc. is a Canadian retail chain of 17 luxury men's clothing stores.


Contact info

3.0

Average

TrustScore 3 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(183)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional customer service

Our first shopping in your shop was April and Philip Lau was the consultant who served us for more than 4 hours. He was very patient and polite. In addition, he gave a lot of good recommendations and advice. Thereafter, we just need to call him to order and no need to go through the terrible traffic to downtown. He even sent us reminder when our points is expired so that we can take the benefit of it. All in all, we like shopping at HR with Phillip and his service is exceptional. Thank you

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Incredible customer service!

The staff at the Yorkdale store, especially Nick, Jonathan and their manager Devon went above and beyond the definition of excellent service to ensure superior satisfaction. They made everything possible to ensure my experience was 100% perfect for my daughter's upcoming wedding.
Thank you, thank you!!!

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, Olesia and the Armani specialist (I didn’t catch his name) we’re very helpful, patient, and we’re able to find me something that was exactly what I was looking for. Will be going to Harry Rosen for suits in the future because of those two!

2 September 2023
Unprompted review
Rated 5 out of 5 stars

My associate is amazing

My associate is amazing. She is never overbearing, always helpful, takes the time to learn the style of each of my sons and helps them pick out great items. We aren't in town often but she remembers us and treats us fantastic.

5 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible online service

Their online sale is terrible. Used it several times and on 2 occasions had my orders cancelled several days after payment. It took days before money is refunded. Of course there is no one you can contact for help. So frustrating. Amazon it ain't.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Love Harry Rosen

Great store with top quality products, wide variety of brands and styles, and wonderful customer service.

5 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Large selection of high quality products.
Elly at the Calgary DT location is first class and is always so helpful. It is very hard to find Customer Service at this level nowadays. Thank you Elly @ Harry Rosen!

2 August 2023
Unprompted review

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