Happy.Rentals Reviews 

687
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent locations, highlighting proximity to natural beauty, shops, and attractions. Many also commend the staff for being friendly, helpful, and caring. People consistently found accommodations clean, spacious, and well-equipped, often enjoying modern designs and wonderful views. However, some customers also noted issues with property cleanliness and maintenance, mentioning mold or dirty conditions. A few people felt that essential amenities were sometimes lacking, like basic kitchen supplies or sufficient toilet paper, and experienced problems with heating, air conditioning, or inadequate hot water. Additionally, some reviewers found the staff unaccommodating or unresponsive.

What people talk about most

Location

Clients share positive opinions on location, with many reviewers highlighting the convenience and... See more

Facilities

Customers had ambiguous experiences with facilities, with many reviewers praising the well-equipped and... See more

Staff

People report positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the high... See more

Product

Reviewers mention ambiguous feedback about product, with some customers praising the apartments as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautifully lake and area surrounding it. Nice appartement (T8). Huge plus that we could borrow bicycles for free. We took a nice ride to Piano lake 10 min from the residence. Also very friendly staff... See more

Company replied

Rated 5 out of 5 stars

The holiday flat is well equipped and modern throughout, perfectly suited for a group of four. Good amenities for self-catering. It is perfectly located within the old centre of Riva, lying rather qui... See more

Company replied

Rated 5 out of 5 stars

Leonardo and Happy rental team were very helpful and answered promptly all our queries. The house itself is very beautiful it keeps the Tuscan tradition but with a touch of modern revival. The plus... See more

Company replied

Rated 5 out of 5 stars

HappyRentals communicated truly well from the beginning when booking till the end of our stay in Chamonix. The apartment was perfect (incl. parking garage in the same building) and very dog-friendly,... See more

Company replied


Company details

  1. Vacation Rental
  2. Holiday Home
  3. Property Management Company

Written by the company

Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!


Contact info

4.2

Great

TrustScore 4 out of 5

687 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(687)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Leo was a great host

Leo was a great host. He responded quickly to questions and made check-in and check-out simple. The space is very clean and has everything needed for a nice stay. The balcony is a particular highlight! There is no air-conditioning, but we managed with a couple of extra fans.

17 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Leslie,
Thank you for your kind words! We're happy to hear Leo made your stay smooth and enjoyable, and that you appreciated the cleanliness and comfort of the apartment—especially the balcony!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

Our holiday in Porto San Paolo

We were very satisfied with the accommodation. We were welcomed by a very kind gentleman. Although the apartment had older furniture, it had everything we needed. The only downside was the loud noise from the street that lasted all night.

13 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Nikola,
Thank you for your honest feedback! We’re glad you were satisfied with the accommodation and appreciated the warm welcome. We understand the street noise was a downside but is part of the summer in Sardegna.
We hope to have the chance to host you again for an even better experience.

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

The house is beautiful

The house is beautiful, super-equipped, everything is new, we had a great time. Excellent bathrooms. Highly recommended.

18 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Alberto,

Thank you for your fantastic review! We’re delighted you enjoyed the beautiful, well-equipped house and the excellent bathrooms. Your recommendation means a lot to us. We hope to welcome you back soon!

Regards,
Happy Rentals Team

Rated 5 out of 5 stars

Great stay in Chamonix

Good location
The residence is close to L Aiguille MIDI, and close to supermarket, cafe, souvenir store. There are a lot of restaurants near the residence, but the residence is located in the quiet residential area. The rooms are cozy, especially living and the balcony are great. The view from the balcony is wonderful.

16 July 2025
Unprompted review
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Reply from Happy.Rentals

Thank you for your kind review!
We’re glad you enjoyed the great location, cozy rooms, and stunning balcony views in Chamonix.
Hope to welcome you again soon!

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

Modern beautiful clean house

Modern beautiful house, well equipped with everything you need for a relaxed vacation. Very clean house and nice outdoor area. The modern washing machine was also perfect for us. Our contact partner Nicola in Mail was very kind and helpful. The location of the house is great, with a little walk you are at the wonderful harbour and also at a swimming place. We loved Plaza Sv. Martin for a daily morning swim in the beautiful sea. Mali Losinji is a really really nice vacation spot.

4 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Ulrike,

Thank you so much for your wonderful review!
We’re glad Mali Lošinj made such a special vacation spot for you and hope to welcome you back soon!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

Tintoretto Apartments Lido di Camaiore

We really enjoyed our stay at Tintoretto apartments. The apartment is spacious and well equipped as well as recently renovated. The information from Giancarlo was excellent before arrival and during our stay.

We appreciated the parking in garage and the flat was rather close to the beach with excellent services.

12 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Peter,
Thank you for your kind words! We’re glad you enjoyed the spacious apartment, helpful info from Giancarlo, and the convenient parking and location. Hope to welcome you back soon!

Kindest regards,
Happy Rentals Team

Rated 5 out of 5 stars

We had a marvellous time staying at Bella Vista

We had a marvellous time staying at Bella Vista! Beautiful location overlooking the sea across to the Porto Rotundo preninsular! Well equipped villa and tastefully designed. One house clean a week would have been welcomed! We very much look forward to staying at Bella Vista again!

14 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Robert,

Thank you for your wonderful feedback! We’re delighted you enjoyed the beautiful location and the villa’s design. We appreciate your suggestion about weekly cleaning and will pass it on. We look forward to welcoming you back with us again soon!

Best regards,
Happy.Rentals Team

Rated 5 out of 5 stars

Great local stuff support

Great local stuff support; was very helpful and friendly. The Appartement was lovely in a nice neighborhood & very close by to anything

10 July 2025
Unprompted review
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Reply from Happy.Rentals

Thank you for your kind words, Astrid!
We’re glad our local team made your stay enjoyable and that you loved the apartment and its location. Hope to welcome you back soon!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

I am 100% happy😊

I am 100% happy with my vacation 😊 You can always contact them, they will always give you advice, they will always answer your question! You are great and professional guys! The apartments are gorgeous, cozy, comfortable! They settled me into the house before the specified time! Many thanks to the whole team! You are the best

9 July 2025
Unprompted review
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Reply from Happy.Rentals

Thank you so much for your wonderful and heartwarming feedback! 😊 We’re thrilled to hear you had a 100% happy vacation and that our team could be there for you whenever you needed. It means a lot to us that you found the apartments cozy and comfortable, and we’re glad we could welcome you early to start your stay stress-free. We truly appreciate your kind words and can’t wait to help you plan your next amazing trip!

Warmest wishes,
The Happy.Rentals Team

Rated 2 out of 5 stars

LIES AND CHEATS IN A VERY BEAUTIFUL…

LIES AND CHEATS IN A VERY BEAUTIFUL PLACE
We visited Trikalioti Lush Estate and stayed for three days.
The place was very beautiful among the trees and greenery.
The apartment was satisfactory and relatively clean.
However, there was a big problem that especially in the summer creates a big problem for you. The shower had no pressure at all to take a bath..
You couldn't rinse yourself and wash your hair.
Also, for a little hot water to come, you had to wait at least half an hour. We immediately informed the office and they said they would solve the problem.
They sent a gentleman who would fix the shower, something that couldn't be done, they should have put something better. And since it didn't happen, he promised that he would come the next day with a new, better one... and of course he never came. Luckily it was only 3 days..

11 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Rea,
Thank you for taking the time to share your experience following your recent stay at Trikalioti Lush Estate, where you paid 191 Euro for a 3 night stay. We’re very glad to hear you appreciated the natural beauty of the surroundings and found the apartment to be satisfactory overall.

We sincerely apologize for the inconvenience you faced with the shower water pressure and delay in hot water availability. We understand how essential this is—especially during summer—and we’re sorry the issue was not resolved during your stay, despite our team’s initial efforts. Your feedback clearly highlights areas where we need to improve both communication and responsiveness, and we’re taking it seriously.

We appreciate your honest feedback, and while we’re sorry this stay fell short in some areas, we hope to have the opportunity to welcome you back under better circumstances.

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

Great apartment

Great apartment - clean, modern, air-conditioned - right on the lake. Service from Happy Rentals staff was excellent.

3 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Pat,

Thank you for your kind words! We're delighted you enjoyed the apartment and appreciated our team’s service. Hope to welcome you again soon!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

Location

This apartment is located right in the heart of the city. It is clean and modern, and our host was friendly upon check-in showing us everything we needed to know. I highly recommend a stay in this beautiful space!

1 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Rachel,

Thank you for your wonderful review! We're so glad you enjoyed the central location, the cleanliness and modern feel of the apartment, and the warm welcome from our host.
Your recommendation means a lot to us — we’d love to host you again anytime!

Best regards,
Happy Rentals Team

Rated 5 out of 5 stars

I highly recommend this resort

I highly recommend this resort. Beautiful, large pool, lots of greenery and shade around. Apartments very comfortable, clean and well-equipped. Convenient location near the sea. Wonderful and helpful staff.
Will definitely recommend to all friends.

6 July 2025
Unprompted review
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Reply from Happy.Rentals

Thank you so much for your kind words! We're thrilled to hear you enjoyed the pool, the greenery, and the comfort of the apartments. It’s great to know the location and our team helped make your stay a pleasant one. We truly appreciate your recommendation and look forward to welcoming you or your friends back soon!

The Happy Rentals Team

Rated 5 out of 5 stars

Perfect Stay in a Peaceful and Beautiful Location

Excellent apartment in a quiet, peaceful neighborhood. The place was very clean and well-kept, and the underground parking was extremely convenient. The hosts were helpful and responded quickly to all our questions. Allegra in Lido di Camaiore is a beautiful and well-maintained area, perfect for relaxing – we truly enjoyed our stay!

26 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Gabor,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at Appartamento Allegra and appreciated the peaceful location, cleanliness, and convenient underground parking.

It’s great to know our team was helpful and responsive throughout your visit. We’re glad you found Allegra in Lido di Camaiore to be the perfect spot for relaxation.

We would love to welcome you back anytime for another enjoyable stay!

Warm regards,

Happy Rentals Team - Versilia office

Rated 4 out of 5 stars

Super good location

Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good services from Happy homes. Cleaning was ok, but could be improved, since we found spots that wasn’t cleaned well, and pans that needed an extra cleaning before use. When clearing out the garbage, we noticed too late how it was possible to sort and recycle waste. An in instruction and extra bins for storting waste in the apartment would be helpful to make ignorant foreigners sort better and controbute to preserve the environment. All in all we hade a very pleasant stay, and would gladly book with Happy Homes again!

4 July 2025
Unprompted review
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Reply from Happy.Rentals

Dear Jenny,
Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed the excellent location and found the apartment well-equipped, modern, and comfortable. It’s also great to know our team at Happy Homes provided a level of service you were happy with.

We appreciate your constructive feedback regarding cleanliness and the kitchenware — we'll certainly review this with our cleaning team to ensure better consistency going forward.

You also raise an excellent point about waste sorting. We're currently working on improving our in-apartment instructions and providing clearer guidance (along with the necessary bins) to help guests recycle more easily and contribute to environmental sustainability. Your suggestion is both helpful and timely — thank you for that.

We're very happy to hear you had a pleasant stay overall and would gladly book with us again. We’d love to welcome you back anytime!

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

Beautiful house

The house is fantastic, perfect location, magnificent landscape.
Local correspondent available and kind.
Be careful with Happy.Rentals!!! Lacks professionalism, organization and planning.
But I recommend. It's wonderful.

15 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Stella,
Thank you for your lovely comments about Villa Oleandri — we’re so pleased you enjoyed the house, its perfect location, and the beautiful surroundings. We're also glad to hear our local representative was helpful and kind during your stay.

We were a bit surprised by your comment regarding Happy.Rentals, as we did our best to assist you from the moment you booked — including adding an extra night, answering your many questions about payment, arranging extra cleaning, and questions about both early check-in and late check-out requests. That said, we’re always looking to improve, and we appreciate your feedback.

We’re grateful for your recommendation and would be happy to welcome you back anytime.

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

The apartment is really nice and…

The apartment is really nice and well-located in a very comfortable area. Just 200 meters away, there’s a small beach which was perfect for relaxing. We always had great and quick communication with the host – very helpful and friendly. Highly recommend!

19 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Paulina,

Thank you so much for your kind words! We’re very happy to hear that you enjoyed the apartment and its location — the nearby beach really is a lovely spot to relax. It was a pleasure communicating with you, and I’m glad we could make your stay comfortable and easy.

Thank you again for the recommendation — we truly appreciate it and hope to welcome you back anytime!

Best regards,
Happy Rentals Team

Rated 5 out of 5 stars

We have visited second time this…

We have visited second time this apartment. If you looking for quite place with beautiful sea view this is definitely one of them. Most out of this apartment I was again looking is the clean swimming pool where I felt grateful and enjoyed pretty much every single evening. Breakfast and lunch we have always enjoyed at balcony terrace with the sew view. I certainly recommend this apartment .

18 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Branislav & Klaudia,

Thank you so much for visiting us again and for sharing such a kind review! We're truly happy to hear that you enjoyed the peaceful atmosphere, the beautiful sea view, and especially the swimming pool — it’s wonderful to know it added so much to your stay.

It’s always a pleasure to welcome guests like you who appreciate the simple joys of relaxing breakfasts and lunches on the terrace. Your recommendation means a lot to us, and we look forward to welcoming you back for a third visit soon!

Warm regards,
Happy Rentals Team

Rated 4 out of 5 stars

Lovely location and Lodge…

Loved the location and the lodge the Happy Rentals team were also helpful and friendly …the lodge itself is in the perfect location right in the middle of everything, while the hot tub is brilliant to relax in at the end of a lovely days hike, the facilities at the lodge are also good with 3 beds, 2 toilets, a drying room and kitchen facilities

Just a couple of recommendations:
1. Lodge photos need to be updated as new lodges have sprung up around this one, which means some of its views have been affected,

2. Also the patio doors and one outside electric blind in the back bedroom need fixing…. None of this impacted us though so we didn’t make the happy rentals team aware of it or complain about it especially as there were notes on the patio doors advising repairs were in progress.

Would thoroughly recommend this as a place to stay and we were really happy we picked it 😀👍🏻❤️

14 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Stephen,
Thank you so much for your wonderful and constructive review!
We’re delighted to hear you loved the location, enjoyed the lodge, and found our Happy Rentals team helpful and friendly — that’s exactly what we aim for. It’s great to know the hot tub, facilities, and layout made your stay even more relaxing after your hikes.

Thank you also for your helpful suggestions. You’re right — with the new lodges around, updating the photos is on our list, and we appreciate you pointing that out. The patio doors and blinds are already scheduled for repair, as noted, but we’re grateful for your understanding and patience during that process.

We’re so pleased you would recommend staying with us, and we hope to welcome you back for another great visit soon! 😀

Best wishes,
Happy Rentals Team

Rated 4 out of 5 stars

The apartment was equipped with the…

The apartment was equipped with the most important details. Parking perfect and secured.
The service was avaiable to us spontaneously even outside „Business Hours“. Thank you.

Best Regards!

14 June 2025
Unprompted review
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Reply from Happy.Rentals

Dear Klaus,
Thank you very much for your positive feedback!
We’re glad to hear you were satisfied with the apartment, especially the secure parking and that our team was able to assist you even outside regular hours. Providing flexible and reliable service is very important to us.
We appreciate your kind words and hope to welcome you again in the future.
Best regards,
Happy Rentals Team

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