Hampton and Astley Reviews 2,910

Reply from Hampton and Astley

2 days ago

Hi Janet,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Reply from Hampton and Astley

3 days ago

Hi Dugssy,

Thank you so much for your five-star review! We’re glad to hear that your first impression is a positive one. We hope the product lives up to your expectations once you start using it, and that you’re just as pleased with its quality and performance.

If you have any questions or need any assistance, feel free to reach out, we’re always here to help!

Reply from Hampton and Astley

3 days ago

Hi Robert,

Thank you so much for your five-star review! We’re so pleased to hear that you found the process quick and easy, and that you’re happy with the quality of the products. Providing a smooth experience alongside high-quality items is exactly what we aim for.

We really appreciate your support and hope to welcome you back again soon!

Reply from Hampton and Astley

Apr 17, 2026

Hi Maxine,

Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying the softness and luxurious feel of the towels. It’s especially great to know they continue to wash well and maintain their quality over time, that’s exactly what we strive for.

Your feedback truly means a lot to us, and we’re so pleased our towels have met your expectations. We hope you continue to enjoy them for a long time to come!

Reply from Hampton and Astley

Apr 14, 2026

Hi Martin,

Thank you so much for your honest and detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you’re happy with the quality of the towels, but we’re truly sorry for the delay you experienced and the lack of clarity around the delivery timeframe. We completely understand how frustrating that must have been, especially when you were left waiting without a clear update.

We’re also sorry to hear that the scented candle wasn’t to your liking. It was intended as a small gesture to say thank you for your patience, but we appreciate that scents can be very personal and it clearly wasn’t the right fit in this case.
Your feedback is incredibly valuable to us, and we’ll be sure to share it with both our logistics and product teams to help improve the overall experience. Thank you again for your patience and understanding, we’re glad the towels themselves lived up to expectations, and we hope to provide you with a smoother experience in the future.

Reply from Hampton and Astley

Apr 14, 2026

Hi Maxine,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving your Egyptian cotton towels. It’s wonderful to know they fluffed up so well after washing and that you’re enjoying that truly luxurious feel, there’s nothing better than wrapping yourself in soft, plush towels after a shower!
We’re also so pleased they look great in your bathroom too.

Your recommendation means the world to us, and we really appreciate you taking the time to share your experience. We hope you continue to enjoy that everyday touch of luxury!

Reply from Hampton and Astley

Apr 14, 2026

Hi Lloyd,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team. Providing friendly, helpful, and efficient support is just as important to us as delivering high-quality products, so it’s wonderful to know your issues were resolved quickly and to your satisfaction.

Your feedback truly means a lot to us, and we’re so pleased you feel our service matches the quality of our products. We’re always here if you need anything!

Reply from Hampton and Astley

Apr 10, 2026

Hi Sarah,

Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying the softness and luxurious feel of the bedding, it’s exactly what we aim to deliver.

It’s great to know that it fits your king size bed perfectly and that the deeper fitted sheet is working well for your mattress. We also love hearing that it washes well and keeps that quality over time.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy many more comfortable and restful nights!

Reply from Hampton and Astley

Apr 10, 2026

Hi Lesley,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving your bedding. It’s wonderful to know that the softness and feel of the 500 thread count Egyptian cotton has made such an impression, creating that silky, luxurious sleep experience is exactly what we aim for. We’re also really pleased that you were happy with the delivery and packaging, as we know those details matter too.

Your kind words truly mean a lot to us, and we’re so glad you’d choose to shop with us again. We look forward to welcoming you back!

Reply from Hampton and Astley

Apr 10, 2026

Hi,

Thank you so much for your five-star review! We’re thrilled to hear how much you’re enjoying your Egyptian cotton 500 thread count duvet set.

“Luxury hotel vibes” is exactly the feeling we aim to create, so it’s wonderful to know the quality has made such an impression. We hope it continues to bring you that indulgent, comfortable sleep experience night after night!

Reply from Hampton and Astley

Published Apr 9, 2026

Hi Katie,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving the bedding. It’s great to know that the Egyptian cotton and sateen finish are giving you that silky, luxurious feel and helping you get a perfect night’s sleep, that’s exactly what we aim for.

We’re also so pleased you appreciate the design details like the piping and simplicity, as those touches are chosen to bring both elegance and comfort together. Your kind words truly mean a lot to us, and we hope you continue to enjoy many more restful, luxurious nights!

Reply from Hampton and Astley

Apr 7, 2026

Hi Niki,

Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying the silky, luxurious feel of your bedding, that’s exactly the experience we aim to create.

It’s also great to know that our shipping and communication made a positive impression. We truly believe that every part of your experience should feel seamless and special, from ordering to unboxing. We really appreciate your kind words and support, and we hope to have the pleasure of serving you again soon!

Reply from Hampton and Astley

Apr 7, 2026

Hi Emma,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you had an excellent experience from start to finish. Knowing that you love the quality, feel, and overall look of your bedding is exactly what we hope for with every order.

We’re also so pleased that the delivery and packaging met your expectations, it’s all part of making the experience feel a little extra special. Your continued support and kind words really do make our day, and we’re incredibly grateful to have you as a returning customer. Thank you again for choosing Hampton and Astley.