Halsbury Travel Group Reviews 234

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve just returned from an incredible school ski trip to Canada, and I honestly can’t recommend it highly enough. From start to finish, everything was absolutely perfect — every detail was hand... See more

Company replied

Rated 5 out of 5 stars

As always, Halsbury has delivered an amazing experience for our students. Everything was planned to perfection and went well. A big shout out to Beckie!

Company replied

Rated 1 out of 5 stars

We are very dissapointed with our experience with Halsbury. Ollie sold us a ski trip to Sestriere, staying in Cesana. When we arrived it turns out we could only ski in Claviere, a much smaller resort.... See more

Company replied

Rated 5 out of 5 stars

From the very first contact with Halsbury, the process of organising a large-scale residential trip abroad was a pleasure. The initial quotation and booking was handled very efficiently by Natalie, an... See more

Company replied

Company details

  1. Tour Operator

Written by the company

Learning that takes on the world. School trips that keep eyes up, phones down and work for every budget.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Committed team!!

We work with Halsbury as a DMC for several years now. Hard working staff, committed to do everything for a great tour for their clients.

It is our pleasure to work with them.
We are looking forward to future!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Teamwork!

Working with Beckie Campbell has been an exceptional experience. Her prompt and thorough responses ensured that all our queries were addressed efficiently, contributing to a seamless planning process. The students thoroughly enjoyed every aspect of the trip, revelling in the activities and arrangements made. Their joy and satisfaction were evident, making the trip a memorable one for all involved. We eagerly anticipate collaborating with Beckie again on future projects, confident in the knowledge that her expertise will once again elevate the experience to new heights.

6 July 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Hidayatul,

Thanks so much for taking the time to leave us such a brilliant review. We're sure Beckie will be absolutely thrilled to see your comments.

We look forward to working with you again in the future. - Maria

Rated 5 out of 5 stars

More than happy with Halsbury.

We have used Halsbury (and their associated coach company Grange Travel) a couple of times now, and cannot have any complaints. They have looked after us throughout the booking, administration and build up stages of the trip process and have dealt professionally with all of the last minute curve balls we've thrown in their direction. The drivers and coaches we've used have been fantastic as have the Halsbury reps in resort - they even managed to arrange a huge "dump" of snow for us this Easter. We've already booked for next year.

30 March 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi N Tubb,

Thanks so much for leaving us such a fantastic review.

We're so pleased you've felt looked after and supported throughout the process of booking and travelling on your trips.

While we can't guarantee the huge dump of snowfall next time, we certainly look forward to working with you on future adventures. - Anna

Rated 5 out of 5 stars

Happy suppliers

We have been pleased to work with Halsbury Travel as a supplier for many years. During that time, all the people there that we have dealt with have always been professional, well-organised, helpful and friendly. We are very happy with our relationship with them.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been organising trips via Halsbury…

I’ve been organising trips via Halsbury for longer than I care to remember and they are always my go-to as soon as my mind turns towards setting up a school trip. Their experience and communication shine through the whole process and make the entire trip, both in the planning and execution, an enjoyable experience. I would throughly recommend Halsbury.

13 December 2023
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Michael,

Thank you so much for taking the time to leave us such a kind review, we're thrilled that we're your go-to for school trips.

We're delighted that you felt our experience and communication helped to make arranging your trips an enjoyable experience - that's exactly what we want for all our group leaders.

Thank you so much for the recommendation, we look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Valued Partner

As a supplier we love working with Halsbury Travel. Very good communication and always friendly staff makes this a valued partner.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

longtime partneship

We've been working with Halsbury Travel Group for many years; ours it's a reliable and trusworth partnership, and we are really pleased with that. Each time it's a very good experience when it comes to kindness, professionality and quickness of their staff. Everyone there is skilled, competent and dedicated, and we're happy to cooperate with them anytime we have the chance

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Well-informed staff

Well-informed staff, efficient service, great itinerary - I really felt as though the company had our back at every stage in the planning and running of the trip. Cologne 2024 was one of the best trips yet.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Totally satisfied

We have been working with Halsbury for many years and have never been disappointed.
All their employees are always available, attentive and responsive in the event of a problem.
We highly recommend this agency!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Halsbury Travel is an ideal client

Halsbury Travel is an ideal client. Our communication is seamless and there's never a delay in payment.

1 July 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Matthew,

Thanks for taking the time to leave us such a kind review.

We're really pleased to hear that you find us so easy to work with.

We look forward to continuing to work together in the future - Joel

Rated 5 out of 5 stars

Very well organised company

Very well organised company, keeping me informed at all stages along the way. Great service. Highly recommend for a school trip.

21 June 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Mr McKie,

Thank you so much for taking the time to leave us such a kind review.

We're really pleased to hear that you found our communication effective - we know how important it is for you to be kept up-to-date on what's going on with your trip at all times during the planning process.

Thanks so much for the recommendation - we look forward to working with you on future trips - Anna

Rated 5 out of 5 stars

Amazing tour operator with great itineraries & organization

We have been welcoming Halsbury's groups for more than 10 years : the schools are always happy and their travel itinerary is very well organized. Halsbury's team is always responsive, friendly and very professional. I highly recommend travelling with them !

1 July 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Clara,

Such a lovely review, thanks so much for taking the time to share it!

The team will be really pleased to hear your comments regarding how responsive, friendly and professional they are.

Thank you so much for your recommendation, we look forward to continuing to work with you - Anna

Rated 5 out of 5 stars

5* Travel Agency...

We love to work with your Travel Agency.
The leaders and teachers are always so friendly, the students well mannered.
Definitely a professional and a 5star Travel Agency for school groups!
Well done team Halsbury Travel!

1 July 2024
Unprompted review
Halsbury Travel Group logo

Reply from Halsbury Travel Group

Hi Guler,

Thank you for sharing such a lovely review - we love working with you too!

It's so nice to hear that you enjoy welcoming our groups too - and that you find us to be professional partners.

We look forward to continuing to work with you - Anna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look