Travelbound Reviews 21

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

A little confusion at the start with quote with the person that arranged it and then left the company. The person that took over was very helpful and easy to reach when needed clarifications.

Company replied

Rated 4 out of 5 stars

Super support throughout and the important bit was the children had the best experience on an exciting trip.

Rated 5 out of 5 stars

The staff at Travelbound are outstanding. I have been organizing an annual trip every year since 2008 and working with Travelbound since 2009. Their knowledge and expertise are at another level. I hav... See more

Company replied

Rated 5 out of 5 stars

We had an amazing tour of Japan on our college trip this year. Travelbound were excellent, they guided us through the flight booking process, supportive when needed and very helpful. I would defiantl... See more

Company replied

Company details

  1. Tour Operator

Written by the company

Travelbound specialises in organising safe, high-quality educational tours that inspire students and enhance classroom learning. With over 30 years of experience, we offer expertly designed itineraries tailored to support curriculum goals while incorporating engaging leisure activities. Our team, composed of passionate educators and experienced travellers, provides full support to group leaders, ensuring smooth planning and execution. We prioritise safety and are accredited by leading organisations like Learning Outside the Classroom. Committed to first-class customer service, we offer 24/7 support and comprehensive resources to ensure a rewarding educational experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Wouldn’t hesitate to recommend Travelbound

We use Travelbound to organise our international educational trips and the service is consistently excellent. The whole process is smooth, well organised, and communication is always effective.

Hollie and Helen in particular go above and beyond. Nothing is ever too much trouble and they are always quick to respond, helpful, and proactive throughout the planning process.

Their experience with educational groups really shows. Trips are well structured, safe, and genuinely enjoyable for students and staff alike. I would highly recommend Travelbound to any school or college organising international trips

20 April 2025
Unprompted review
Rated 4 out of 5 stars

Super Trip

Super support throughout and the important bit was the children had the best experience on an exciting trip.

21 June 2025
Rated 5 out of 5 stars

Helen was really supportive and helpful…

Helen was really supportive and helpful throughout the whole process, before, during and after.

12 June 2025
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Reply from Travelbound

Thank you for your amazing review! We're thrilled you're happy with the service you received. Thanks again, Steve, and we look forward to your next tour - Helen

Rated 5 out of 5 stars

Amazing trip to Japan

We had an amazing tour of Japan on our college trip this year. Travelbound were excellent, they guided us through the flight booking process, supportive when needed and very helpful. I would defiantly recommend them for group travel and will be using them again in the future.

13 March 2025
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Reply from Travelbound

Thank you so much for your 5-star rating! Your feedback is greatly appreciated - Helen

Rated 5 out of 5 stars

Excellent communication and support…

Excellent communication and support throughout, before, during and after our visit. Travelbound was great to work with and was always on hand to help and answer questions. We took 75 students to LA, so lots of planning and organising to make this a success.

7 April 2025
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Reply from Travelbound

Thank you for taking the time to share your experience and we are so pleased that your students had a fabulous time. We look forward to working with you again very soon! Helen

Rated 5 out of 5 stars

Well organised and very helpful when…

Well organised and very helpful when organising the trip

24 March 2025
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Reply from Travelbound

Thank you for your kind words! We really appreciate you taking the time to leave a glowing review, AJ. We look forward to your next trip with Travelbound - Helen.

Rated 5 out of 5 stars

Very organised and professional

Very organised throughout the process and the trip went ever so smoothly. Kids had a great time.

7 April 2025
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Reply from Travelbound

We're so glad your group had a great time and that you found everything went smoothly - those are our top goals! Julia

Rated 5 out of 5 stars

Travelbound are the Best!

Travelbound are the Best!

We had a great time in Germany.
Ther are no words to describe the excellent customer service we have received second year in a row.
Paula and her team will go the extra mile no matter what to meet any requests.
These are top professionals and will highly reccommend to anyone!

24 February 2025
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Reply from Travelbound

Thank you so much for your positive review, incredible feedback, and the glowing recommendation. We are delighted to know that our customer service was exceptional, and you enjoyed your trip to Stuttgart. Looking forward to your third year! Helen

Rated 5 out of 5 stars

Exceptional professionalism in all details

The College trip to Greece was very tightly organised with huge attention to details, flexibility in need, and a selection of excellent partners both as regards hotels and as regards transport.

10 February 2025
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Reply from Travelbound

Thanks for writing such a great review! We're thrilled you had such a good time in Greece and the service you received prior to departure. We pride ourselves on our wonderful suppliers too, and will be sure to pass the kind words on. Alice

Rated 5 out of 5 stars

Highly professional

Highly professional, personable and worked to make sure every aspect of our trip was safe, full and smooth

10 February 2025
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Reply from Travelbound

Thank you so much for your excellent review, Kieran. We are extremely happy to read that you had a 5-star experience with Travelbound in Rome! Helen

Rated 5 out of 5 stars

Great company for college/school travel

The company were great from start to finish, nothing was too much trouble and all the information we needed was given in plenty of time for the trip. Everything just went so smoothly both in the UK and France thank you to Michelle Cox and team you were great and I would highly recommend them.

3 February 2025
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Reply from Travelbound

Thank you so much for your fabulous review Vik and we are so grateful for your kind comments. It was wonderful to work with you and we look forward to your next trip. Helen.

Rated 5 out of 5 stars

Excellent service

Excellent service, first class support and guidance, very friendly staff.
We felt totally reassured throughout the lead in and during the trip.

3 February 2025
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Reply from Travelbound

We're extremely pleased to hear your NYC trip went so well, Andrew! Thanks for the 5-star review - it means a lot. It's a pleasure working with your Institute. Thanks, Helen.

Rated 5 out of 5 stars

Travelbound changes lives!

Travelbound has helped us turn some truly wild, crazy and exciting dreams into actual learning experiences for hundreds of our students. Our learners have trekked the Great Wall of China in the snow, haggled over prices in exotic Asian markets, stayed overnight with local families along the banks of the Mekong in Vietnam and found themselves in countless other places around the world doing things they could never have imagined.

16 January 2024
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Reply from Travelbound

We love booking this kind of adventurous trip and seeing how staff and students reap the benefits of such specialised learning outside the classroom! It's great to hear that Travelbound keeps hitting the mark and it’s a pleasure to organise your trips. Thanks, Matt.

Rated 5 out of 5 stars

Travelbound are always professional

Travelbound are always professional, approachable, proactive, and very understanding.

9 December 2024
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Reply from Travelbound

Thanks for your review, George and we love organising trips for you! Looking forward to your next trip in May 2025. Helen.

Rated 5 out of 5 stars

Helpful and relaible

Information is always given with careful and considerate explanations. They are always helpful with any changes needed or sourcing alternative solutions.
They are reliable and the service we have received has been excellent.

11 November 2024
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Reply from Travelbound

We are so pleased to hear that you rate our service so highly Andy. Thank you so much. It's fabulous to work with you, and we look forward to your next trip. Thanks, Helen

Rated 5 out of 5 stars
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Reply from Travelbound

I'm so pleased your trip went well, Louise and you rated our service so highly. I look forward to working with you on your next trip to the Chateau du Molay when you have had a chance to speak with your Head. Rachel.

Rated 5 out of 5 stars

Travelbound, quite simply "The best"

We`ve been with Travelboud about a dozen times and are always reassured by their vast experience and by the personal attention we are given.
Every query is always dealt with and resolved quickly and efficiently.
There are many travel companies offering a similar service to Travelbound, but overall, we think they are the best

19 August 2024
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Reply from Travelbound

Thank you for this lovely review, Don. It's fantastic that you've rebooked with us so many times, and we really value your ongoing business with us. Ilaria.

Rated 4 out of 5 stars

A good experience

A little confusion at the start with quote with the person that arranged it and then left the company. The person that took over was very helpful and easy to reach when needed clarifications.

19 October 2024
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Reply from Travelbound

Thanks for your feedback Paola - I'm sorry to hear there was some confusion in handing over when our staff members changed. We appreciate the feedback there - I'm glad communication was much stronger with your second contact and you found them to be clear.

Rated 5 out of 5 stars

16 amazing years

The staff at Travelbound are outstanding. I have been organizing an annual trip every year since 2008 and working with Travelbound since 2009. Their knowledge and expertise are at another level. I have worked with many staff over the years and they are all so personable and professional. I would not work with another college travel agency. I can not recommend them enough.

25 November 2024
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Reply from Travelbound

We really value our longstanding relationship with you, David, so it's fantastic to hear that we continue to hit the mark. Thanks for offering such a strong recommendation! You are a superstar. Thanks, Helen

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