Halo Wheels Reviews 

244
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top-tier quality of the products, noting that the wheels and components feel durable, perform exceptionally well, and arrive in a very swift manner. People also love the easy-to-navigate online store, the great pricing, and the helpful support provided when choosing the right parts for their vintage or daily bicycles. However, some reviewers were not happy with certain delivery aspects, mentioning frustrating courier delays, unhelpful tracking systems, or loose packaging upon arrival. A few consumers experienced minor issues with parts coming loose inside the box due to insufficient internal protection during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive quickly, look great, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt dispatch times, swift shipping, and... See more

Quality

People report positive experiences with quality, highlighting that the products are top quality and always... See more

Service

Clients share positive opinions on service, highlighting quick support, fast delivery, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered two wheels and tyres on a deal, all came in very quick time, well packaged and constant update on delivery. Son absolutely delighted! Would not hesitate to use again, and definately recommend.... See more

Rated 5 out of 5 stars

Quick packaging and nice website makenthe shopping easy, even with out of country delivery all was quick and easy ;)

Rated 5 out of 5 stars

i bought the vortex rim, the rim quality is very very good i think they make the best wheels in the market. i also have a rear vortex wheel assembled from them i used like every day the bike and tak... See more

Rated 5 out of 5 stars

I had a long standing issue with a vintage steel bike that local bike shops couldn’t help with I called a well known frame builder who recommended Halo The parcel arrived and I’ve rebuilt the bike... See more


Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Wholesale

Information provided by various external sources

Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor build quality

Ordered a brand new halo gravitas 29’ and i have had noting but have had nothing but issues with it.
Beginning with the spokes consistently coming loose even after bring trued and a full rebuild with the same spoke tension and a perfectly straight wheel.
Ive had this wheel for about 3 months and it has already separated at the joining seam.
Do not waste your money on this company they are dangerously built and a hazard to use

18 October 2025
Unprompted review
Rated 5 out of 5 stars

I rarely leave a review at all but…

I rarely leave a review at all but these guys offered beyond exceptional support and lightning fast delivery. I highly recommend ordering with their own store and not hesitating to reach out if you need anything, they are a rare positive exception in a world of shit support.

12 October 2025
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, They answered a query over the phone, I then placed an order.
The order was sent promptly.
It was well packed and as per the order.
The products are excellent.

I ordered an Aerorage rear wheel for fixie use, a cover for the non-used threads and some rim tape.

8 October 2025
Rated 5 out of 5 stars

Great service

Great service! Swapped my wheel when I ordered the wrong driver with no questions asked. Thanks Mark for sorting it quickly too

24 September 2025
Rated 5 out of 5 stars

T2 wheel built with spin doctor hub

T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface but thats to be expected with v brake set up . happy Halo are still producing rims for classic mtb that are still used as they should be, slightiy wider and heavier than mavic 517 lemon it replaced but 2.3 dhr tyre is perfect on this rim, think i made the right choice, only issue i had was braking surface width, had to change to narroweer kool stop pads as shimanos were to wide for this rim.

18 February 2025
Rated 4 out of 5 stars

Your service was very good but...

Your service was very good. But delivery was very poor. 3 days in a row I received an email telling me that delivery was to occur on that day, only to receive an email later in the day telling me that had been unable to deliver because they got no answer. I have 2 permanent reception staff 24 hours a day and extensive CCTV. There is no way what they were saying is true. You might want to consider a different courier.

24 September 2025

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