Halo Wheels Reviews 215

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wheels and rims, noting their durability and excellent performance. Many people highlight the exceptional delivery service, describing it as fast, prompt, and well-packaged, with orders often arriving quicker than expected. The overall service experience is frequently commended, with consumers appreciating the helpful and responsive customer support. However, some customers have reported issues with product quality, specifically mentioning spokes coming loose, wheels separating at the seam, or tires arriving twisted, malformed, or with damaged sidewalls. A few other people also felt that while the company's service was good, the delivery experience was poor due to courier issues.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently report a smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface bu... See more

Rated 5 out of 5 stars

Great delivery service. Fitted to a Giant Roam 1 to use for bikepacking. Just completed a day ride on mixed tarmac and Sustrans hardpack, worked very well on both in dry weather. I'm not intending to... See more

Rated 5 out of 5 stars

Ive tried hunt , hope and various dt Swiss wheels and Halo is just in another league ! Tyre seats with ease , no tools needed and tubeless sets up first time with a standard pump . The supadrive hub m... See more

Rated 5 out of 5 stars

I bought a drove line dynamo wheel and this is my second. The rim is well made and finished well, it sets off my bike nicely. This is my second purchase of this wheel so I have a little long term expe... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale

Information provided by various external sources

Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Halo MT Supadrive DH

The hub looks nive, i havent ridden it yet, but i bet it will be fantastic. One small issue. On site theres information that hub is 150x12, and 157x12 cons are included. They are not

7 May 2025
Rated 4 out of 5 stars

One star withdrawn because of the slow…

One star withdrawn because of the slow response of customer service to some questions I had.
Otherwise fine.
The hubs I ordered, arrived well packaged, and promptly.
Was I a little sad that some of the road rims aren't tubeless yet, yes.
But that has nothing to do with the experience. Let's hope for the future.

1 May 2025
Rated 5 out of 5 stars

Quality wheels backed up with quality service !

I’d been looking for a quality set of wheels to replace my dent and dinged set, I did a lot of research and Halo wheels kept being mentioned when talking to friends and people on the trails, I had a look at the range of wheels and the new Skelta rims seemed to match my needs perfectly.
I ordered on a Wednesday, had a couple of emails to let me know the ordered had been received and then again to tell me they had been shipped. They arrived on the Friday morning which I think is a great turn around time ! The wheels were well packaged and looked better than I thought they would. I fitted them and headed to the trails Saturday morning, the ride is direct and precise without being too stiff, way better than l had hoped ! Took them to my local bike shop after my ride for a true up and they hadn’t moved a millimeter, well built wheel that feels like it’ll last a lifetime.

24 April 2025
Rated 5 out of 5 stars

Good experience in all aspects

Good experience in all aspects.
Delivery was quick and it was easy to track it. There was no extra hassle in ordering from outside EU, logistics company just contacted me for checking the details for customs.
Rims look great and feel well made and good quality.

25 March 2025
Rated 5 out of 5 stars

Banging UK wheels made to last

A nice clearly presented web site, easy to find the wheel(s) you want. Product description and options very easy. Ordering was easy. Delivery was well packaged and very quick, they didn't use the cheapest parcel force courier, so tracking was also pretty good. if your buying halo it you know what to expect from the product, right now the experience is good and direct from supplier, some bike shops can take longer and use lower quality shipping services.

2 April 2025

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