I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... See more
Company replied
I didn’t have to wait long for someone to answer the phone. That person was helpful and knowledgable and we were able to discuss my requirements. The quotation came through very promptly and we were a... See more
Company replied
Got quote online but needed to check a couple of things, one being I couldn’t find my owners club, this was added and saved me another £30! They seem to have a lot of things as standard whereas others... See more
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Company details
Written by the company
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Contact info
United Kingdom
- hagerty.co.uk
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Very quick and easy
Very quick and easy, never failed to answer any questions wats so ever!
And getting in touch via phone call is brilliant!
Made a quote online and received a phone call the next day, they gave me time to think and never bothered me until I phoned them back, and had me insured in no time!
Highly recommended!
31 January 2026
Reply from Hagerty UK
Hello Dean, i'm pleased to hear you had a great experience with us. Thank you for taking the time to leave us a positive review and choosing Hagerty UK for your classic car insurance.
Reply from Hagerty UK
Hello Uno, thank you for taking the time to leave us a positive review and for choosing Hagerty UK for your insurance.
Good easy service
2 February 2026
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty UK for your insurance.
very good price and quick to respond
3 February 2026
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback about your experience and for choosing Hagerty UK for your insurance.
Classic car insurance
This was easy to get setup. Very straight forward and also been the best competitive company
2 February 2026
Reply from Hagerty UK
Hello William, I'm pleased to hear your experience with us has been straightforward.
Thank you for your positive feedback and for choosing Hagerty UK for your classic car insurance.
One of your agents was very helpfulon…
One of your agents was very help full on quotes and advice can't re call his name worth a mention from superiors as good effort put in and very informative thank you
2 February 2026
Reply from Hagerty UK
Thank you for taking the time to leave a positive review about your experience with us and for choosing Hagerty UK for your classic car insurance.
First class service
First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided not to bother, service like this is not easy to find and should be applauded
2 February 2026
Reply from Hagerty UK
Hello Nick, I'm pleased to hear you had such a great experience with us. Thank you for your detailed review and for choosing Hagerty UK for your classic car insurance.
Great service easy online
Great service easy online, still await full confirmation as need to send pics of car but hopefully all ok.
2 February 2026
Reply from Hagerty UK
Hello Mr Tank, thank you for taking the time to leave positive feedback about your experience and for choosing Hagerty UK for your insurance.
Very easy to navigate online portal.
31 January 2026
Reply from Hagerty UK
Hello Rod, thank you for taking the time to leave positive feedback and for choosing Hagerty UK for your insurance.
Excellent experience even got a little…
Excellent experience even got a little more discount very friendly people
31 January 2026
Reply from Hagerty UK
Thank you for your positive review and for choosing Hagerty UK for your insurance.
Great Service and Pricing
Easy to complete application and super fast quote delivery. Highly competitive price for my 1972 classic.
I raised a minor query via a call - reply was explained simply and clearly. Great service, thnak you.
31 December 2025
Reply from Hagerty UK
Hello Lee, thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty UK for your classic car insurance.
Been with them 4 years very helpful BUT…
Been with them 4 years very helpful BUT they still insist I have to have RAC cover which is priced into the policy from past experiences I would never deal with the RAC I have my other vehicles covered with the AA which means I now have to pay for unwanted RAC cover. This RAC cover should be an option but for some reason they will not remove it
12 March 2025
Unprompted review
Reply from Hagerty UK
Hello Eve, thank you for your feedback and your continued loyalty to Hagerty UK.
We understand your preference and while RAC cover is a built in feature in our policies, we appreciate your feedback and will take this on board.
Thank you again for choosing Hagerty UK.
Previous broker’s endorsement
Not much we had to do, it’s just been endorsed by our previous broker.
8 December 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your insurance.
I didn’t have to wait long for someone…
I didn’t have to wait long for someone to answer the phone. That person was helpful and knowledgable and we were able to discuss my requirements. The quotation came through very promptly and we were able to conclude matters quickly without fuss or delay. All very satisfactory and what I would expect and hope would happen.
15 December 2025
Reply from Hagerty UK
Hello Ian, I'm pleased to hear you had a straightforward and pleasant onboarding experience with us.
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Your operators new what they were…
Your operators new what they were talking about and used common sense.
4 December 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Very efficient and friendly
Very efficient and friendly. Nice to actually speak to a human!
8 December 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Good price on insurance and easy to use…
Good price on insurance and easy to use website.
1 December 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
First class service
I was reminded to renew in plenty of time. The premium is competitive and the interaction with the Company was seamless and efficient.
8 December 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your insurance.
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