As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
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Review summary
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Reviews shaping this summary
So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
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Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.8
Excellent
567 reviews
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Replied to 40% of negative reviews
Typically replies within 1 week
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Thanks so much to Cayan
Thanks so much to Cayan, such a good trainer who has alot experiences.
27 May 2026
Unprompted review
Reply from Hader Institute of Education
Experienced, knowledgeable and genuinely great at what he does — that's Cayan and that's the standard we hire to at Hader. When you learn from someone who has actually lived the work, everything clicks differently. Thank you for sharing this and keep going — you're in brilliant hands! 🙌
Rita Sama is a great teacher she…
Rita Sama is a great teacher she supports me and make it clear and easy to understand and get a better understanding of the subject and by giving us extra information that help us to understand and to have better knowledge of what she’s explaining also allow us to give feedback on what we’re learning so that she’s aware of it when learning the correct way of doing things,,
27 May 2026
Unprompted review
Reply from Hader Institute of Education
Clear, supportive, going above and beyond with extra information and actively inviting learner feedback to make sure everything lands the right way — that's the mark of a trainer who genuinely cares whether every single learner truly understands. When learning feels this supported and clear, confidence follows naturally. Thank you for sharing this and keep going — you're building knowledge that will make you an exceptional practitioner! 🙌
The teacher is great
The teacher Cyan is fantastic, very informative and very knowledgeable.
I highly recommend his classes.
27 May 2026
Unprompted review
Reply from Hader Institute of Education
Fantastic, informative, knowledgeable and highly recommended — that's Cayan and that's the standard every learner deserves. When a trainer knows their subject so deeply that learners are recommending their classes to others, you know something special is happening. Thank you for sharing this and keep going — you're learning from one of the best! 🙌
II enjoyed the experience
II enjoyed the experience. I need to do more practice, but I really enjoyed just meeting with like-minded people who are doing the course with me even if they are in another state.
26 May 2026
Unprompted review
Reply from Hader Institute of Education
This is one of the most beautiful things about studying online at Hader — you're never alone. Connecting with like-minded people across the country who share your passion for the sector is one of the most powerful parts of this journey. Keep practising, keep showing up and keep connecting — the community you're building right now will serve you throughout your entire career! 🙌
Through the lessons we had on Thursday…
Through the lessons we had on Thursday was really helpful and interesting. I have learnt so much in two weeks and I am really excited to join every class.
The way Ritu explains everything is really clear.
21 May 2026
Unprompted review
Reply from Hader Institute of Education
Learning so much in just two weeks and already excited to join every single class — that's the Hader experience firing on all cylinders. When a trainer explains things with the clarity Ritu brings, confidence builds fast and excitement follows naturally. Thank you for sharing this and keep going — if this is two weeks in, just wait until you see where you are at the end! 🙌
This was my first roleplay with a led…
This was my first roleplay with a led assessor. I was very nervous but Charlotte made me feel comfortable and relaxed giving me great feedback after each roleplay I would highly recommend
26 May 2026
Unprompted review
Reply from Hader Institute of Education
First role play, understandably nervous, and Charlotte turned it into something so positive you're now highly recommending it — that's the power of having the right person in your corner. Making a learner feel comfortable and relaxed in one of the most nerve-wracking moments of their course, and then delivering feedback that actually builds them up — that's Charlotte at her absolute best. You did it and you should be so proud. Keep going — the best is still ahead! 🙌
Rpl process
I had a chat with Charlotte from Hadar today about RPL and why I wanted to attempt it. She understood and took the time to listen to me and help me understand what was needed for this process with out making me feel as though i was silly or wasting her time its very much appreciated when you can be heard and tretaed with value. Sally
27 May 2026
Unprompted review
Reply from Hader Institute of Education
Being heard, treated with value and never made to feel silly — that's exactly how every learner deserves to feel and Charlotte delivers that every single time. RPL can feel overwhelming but having someone walk you through it with patience, understanding and genuine respect makes all the difference. Thank you Sally — you are absolutely not silly for asking and you are absolutely not wasting anyone's time. You've got a brilliant team behind you! 🙌
Very interesting and the conversations…
Very interesting and the conversations are interesting great interactions with other students that are doing the same work very enjoyable
27 May 2026
Unprompted review
Reply from Hader Institute of Education
Interesting content, great conversations and the kind of peer interaction that makes online learning feel genuinely connected — that's exactly the environment we work hard to create at Hader. Learning alongside people who are on the same journey as you is one of the most powerful parts of this experience. Thank you for sharing this and keep going — you're building something great! 🙌
Charlotte was great at conducting the…
Charlotte was great at conducting the roleplays and giving us helpful tips on how to tackle the, along with helpful feedback on our displayed strengths and weaknesses. She was clear and concise in her communication, which was open and inviting. Overall, I enjoyed having her as my assessor.
26 May 2026
Unprompted review
Reply from Hader Institute of Education
Clear, concise, open and inviting — and turning role plays from something daunting into something genuinely useful with helpful feedback on both strengths and areas to grow. That's Charlotte at her best and that's exactly the assessment experience every learner deserves. Thank you for sharing this — the skills you built in those role plays will serve you every single day in your career! 🙌
Friendly & professional service
Friendly and professional service, accomodating and all questions answered promptly.
13 May 2026
Unprompted review
Reply from Hader Institute of Education
Friendly, professional, accommodating and prompt — that's the full package and exactly the experience every learner deserves from their very first interaction with Hader. Thank you for sharing this and welcome to the journey — the best is absolutely still ahead! 🙌
Thank you Robyn for this evenings…
Thank you Robyn for this evenings lesson. Love learning with Hader and Robyn is a great teacher with a lot of knowledge and insight :)
25 May 2026
Unprompted review
Reply from Hader Institute of Education
Knowledgeable, insightful and making every evening session something to genuinely look forward to — that's Robyn and that's the Hader difference. When a learner loves learning, great outcomes follow. Thank you for sharing this and keep going — you're in the best possible hands! 🙌
Cindy's session on Cultural Diversity…
Cindy's session on Cultural Diversity was very informative, interactive and interesting. It was very inclusive and she encouraged different perspectives and ensured all students feel heard, supported, and comfortable participating.
21 May 2026
Unprompted review
Reply from Hader Institute of Education
Informative, interactive, inclusive and ensuring every single voice in the room feels heard and valued — delivering Cultural Diversity content with that level of care and sensitivity takes real skill and real heart. Cindy created exactly the kind of environment where meaningful learning happens. Thank you for sharing this — the awareness and empathy you're building in these sessions will make you an exceptional practitioner! 🙌
The shared presentation and videos…
The shared presentation and videos could have been better and more relevant,
The class could start with more informative speech as what is this class for and what it relates to our studies, agenda of class was missing too
21 May 2026
Unprompted review
Reply from Hader Institute of Education
Thank you for this honest and constructive feedback — it genuinely helps us improve. You raise valid points about session structure, relevance of materials and the importance of setting a clear agenda at the start of each class. We're taking this on board directly with our training team. We want every session to feel purposeful and connected to your studies from the very first minute. Please feel free to reach out to us directly at info@haderinstitute.edu.au — we'd love to make sure the rest of your experience with us is everything it should be.
Collaborative and inclusive
Made it really collaborative, encouraged and got everyone involved, listened and really took the time to give her feedback when a question or comment was made! I really enjoyed tonight with Cindy!
21 May 2026
Unprompted review
Reply from Hader Institute of Education
Collaborative, encouraging and genuinely listening to every question and comment with thoughtful feedback — that's a trainer who makes every learner feel like an active participant rather than a passive observer. When you enjoy a session that much, the learning sticks for life. Thank you for sharing this — keep going, great things are ahead! 🙌
Cindy was very informative and engaging
Cindy was very informative and engaging
21 May 2026
Unprompted review
Reply from Hader Institute of Education
Informative and engaging — the perfect combination for online learning. When a session holds your attention AND leaves you with real knowledge, that's a trainer firing on all cylinders. Thank you for sharing this and keep going — you're in brilliant hands with Cindy! 🙌
Henry is the real deal
Henry is the real deal. Articulate, compassionate and understands the space on a deep level. I felt heard, validated and understood, without the hard sell. Thank you Henry🙏
20 May 2026
Unprompted review
Reply from Hader Institute of Education
Articulate, compassionate and deeply knowledgeable — that's Henry and that's the enrolment experience every learner deserves. Feeling heard and understood without any pressure is exactly how life-changing decisions should be made. Thank you for trusting us with your journey — you are absolutely in the right place. Welcome to Hader! 🙌
Well constructed learning material
Well constructed learning material, easy to follow along
20 May 2026
Unprompted review
Reply from Hader Institute of Education
Well constructed and easy to follow — that's exactly what great learning design looks like. When the material does the heavy lifting, learners can focus on actually absorbing and applying what they're learning. Thank you for sharing this and keep going — you're building skills that will serve you for life! 🙌
Very impressed
I first spoke with this Ajay around 10 months ago and recently reached back out. I was so impressed he remembered me and my situation straight away. He never made me feel like just another number.
After being out of school for over 20 years, I was really nervous about studying again but he helped me choose the best suited course and guided me step by step through the whole application process with patience and support. Highly recommend!!
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Ten months later and Ajay remembered exactly who you were and where you were at — that's not a system, that's a human being who genuinely cares. Coming back to study after 20 years takes enormous courage and having someone patient, knowledgeable and completely in your corner makes all the difference. Welcome to Hader — you made the right call and the best is absolutely ahead! 🙌
Great teacher
The instructor Ritu was so well spoken and clear and so good at controlling the pace of the class
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Well spoken, clear and in complete control of the pace — that's the hallmark of a truly exceptional trainer. When a learner never feels lost or rushed, that's the result of real skill and genuine care for the room. Thank you for recognising this — Ritu is exactly the kind of trainer we build Hader around. Keep going, great things are ahead! 🙌
Reply from Hader Institute of Education
Great teacher, two words and five stars — Ritu will love reading this! Thank you for taking the time to share it. You're in brilliant hands and the best is still ahead! 🙌
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