So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.8
Excellent
569 reviews
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Replied to 40% of negative reviews
Typically replies within 1 week
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Great teacher
The instructor Ritu was so well spoken and clear and so good at controlling the pace of the class
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Well spoken, clear and in complete control of the pace — that's the hallmark of a truly exceptional trainer. When a learner never feels lost or rushed, that's the result of real skill and genuine care for the room. Thank you for recognising this — Ritu is exactly the kind of trainer we build Hader around. Keep going, great things are ahead! 🙌
Reply from Hader Institute of Education
Great teacher, two words and five stars — Ritu will love reading this! Thank you for taking the time to share it. You're in brilliant hands and the best is still ahead! 🙌
thankyou so much
thankyou so much, this session was very helpful and beneficial as an introduction to this course. I truly appreciate Cayan and his time.
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Helpful, beneficial and leaving you with exactly the foundation you need to hit the ground running — that's Cayan and that's the Hader way. When an introduction to a course feels this good, just wait until you see what's ahead. Thank you for sharing this and keep going — you're in the best possible hands! 🙌
Clear informative class
Had a very clear and informative class session with Cayan.
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Clear and informative — when every learner walks away knowing exactly what they came to learn, that's a trainer firing on all cylinders. Cayan brings that clarity and depth to every single session. Thank you for sharing this and keep going — you're building something great! 🙌
Duane is great very understanding so…
Duane is great very understanding so are the teck team❤️🤦♀️
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Duane and the tech team coming through when it counts — that's exactly the support every learner deserves. Understanding, patient and always there when you need them. Thank you for the love and keep going — you've got an incredible team in your corner! 🙌❤️
Great class led buy a great teacher…
Great class led buy a great teacher cayan appreciate everything I have learnt tonight.
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Walking away from a session genuinely appreciating everything you just learned — that's the sign of a great teacher and a great learner showing up together. Cayan brings that energy every single night and it's wonderful to hear it's landing exactly as it should. Keep going — you're building something that will serve you for life! 🙌
Very helpful and encouraging for new…
Very helpful and encouraging for new students:)
19 May 2026
Unprompted review
Reply from Hader Institute of Education
Helpful and encouraging from the very start — that's exactly the environment every new learner deserves to walk into. Taking that first step into study takes courage and we never take that lightly. Welcome to Hader — you've got the whole team in your corner! 🙌
Great enrolment experience
Conor helped me throughout my enrolment process, gave me the essential information and was so lovely.
16 May 2026
Unprompted review
Reply from Hader Institute of Education
Lovely, informative and making one of the biggest career decisions of your life feel easy — that's Conor and that's exactly the enrolment experience every learner deserves. You didn't just choose a course today, you chose a team that is completely in your corner from day one. Welcome to Hader — the best is absolutely ahead! 🙌
Good for new starter doing the class…
Good for new starter doing the class online with roleplay involved.
18 May 2026
Unprompted review
Reply from Hader Institute of Education
Starting something new online and jumping straight into role plays takes courage — and the fact that it felt good is a testament to how our trainers create a safe, supportive environment from day one. That confidence you're building now is exactly what will set you apart in the sector. Keep going — you're doing brilliantly! 🙌
Enjoyable class with great…
Enjoyable class with great communication from our trainer.
18 May 2026
Unprompted review
Reply from Hader Institute of Education
Enjoyable and great communication — that's the combination that turns a learner who shows up obligated into one who can't wait for the next session. That's what our trainers bring every single night. Thank you for sharing this and keep going — the best is still ahead! 🙌
Reply from Hader Institute of Education
A great resume is the difference between getting the interview and getting overlooked — and you deserve every opportunity that's coming your way. So glad we could help set you up for success. Now go get that role. The sector needs people like you! 🙌
Kim is an amazing person and valuable asset to Hader!
Kim is an amazing person and valuable asset to Hader and to all the students trying to better themselves or enter a new career.
One of an outstanding team with Cayan and the entire university they are the go to college for mental health and community services.
13 May 2026
Unprompted review
Reply from Hader Institute of Education
Kim, Cayan and the whole Hader team — this is what it's all about. Supporting people who are stepping up, changing direction and betting on themselves takes a special kind of organisation. We don't take that responsibility lightly. Thank you for trusting us with your journey — and for taking the time to tell others. The sector is about to get someone truly special. Let's go! 🙌
Cayan is very knowledgeable
Cayan is very knowledgeable. I learnt a lot and enjoyed the session tonight.
13 May 2026
Unprompted review
Reply from Hader Institute of Education
Knowledgeable, engaging and leaving you with more than you came in with — that's Cayan and that's the Hader standard. When a learner enjoys a session AND walks away having genuinely learned something, that's the perfect combination. Keep showing up — great things are ahead for you! 🙌
Reply from Hader Institute of Education
Great information delivered well — that's exactly what every session at Hader is built around. Real knowledge, real application, real outcomes. Thank you for sharing this and keep going — you're closer to your new career than you think! 🙌
I’ve recently enrolled with Hader…
I’ve recently enrolled with Hader Institute of Education and the process has been incredibly smooth. After dealing with my course coordinator I already feel very confident and comfortable with my decision. No information has been left out and the entire process is beautifully streamlined. Her passion for study was infectious and I can’t recommend them enough.
8 May 2026
Unprompted review
Reply from Hader Institute of Education
Smooth, streamlined and leaving you more certain than ever that you made the right decision — that's exactly the enrolment experience every learner deserves. When passion is infectious, confidence follows. You haven't just enrolled in a course, you've joined a team that is completely in your corner. Welcome to Hader — the best is absolutely ahead! 🙌
Content & Knowledge of power point…
Content & Knowledge of power point slides and interaction with students
11 May 2026
Unprompted review
Reply from Hader Institute of Education
Clear content, solid knowledge and real interaction with students — that's what a great online session looks like. Thank you for taking the time to share this. You're in great hands and the best is still ahead! 🙌
Hader Institute
I studied online with Hader Institute and had a really positive experience. The course was well organised, easy to follow, and very relevant to real-life work in community services.
Even studying online, I always felt supported. The trainers and support team were approachable, responsive, and genuinely cared about helping students succeed. Whenever I had questions, they were quick to help and guide me.
The course also prepared me well for placement, giving me the confidence and practical knowledge I needed.
I’m very grateful for everything I learned and would definitely recommend Hader Institute to anyone looking to study community services online.
5 May 2026
Unprompted review
Reply from Hader Institute of Education
This is everything we work toward — a course that's clear, relevant, and actually prepares you for the real world. Feeling supported online is something we take seriously, and hearing it made a difference means the world to us. Congratulations on completing your placement and welcome to the community services sector. You're going to do incredible things. 🙌
Very helpful and was sounding…
Very helpful and was sounding supportive. Very patiently listing and provided all the help which i needed.
8 May 2026
Unprompted review
Reply from Hader Institute of Education
Patient, supportive and genuinely helpful — that's exactly the experience every student deserves from day one. Thank you for taking the time to share this. You're in great hands and we're excited to be part of your journey! 🙌
Kim, Keep up the good works to all Hader Institute Students
Kim a Hader Iso, thank you so much for the support you have given me. I had an assessment on role play and on the role play my identification was not clear on the screen during the introduction of my role play. I had to redo a short video and resent of which l did. I called for assistance and Kim helped my checking on the the video that l had sent and discovered that there was video which l had sent earlier on my introduction which my assessor had failed to acknowledged so for the second time and they corrected the issue the issue. My advice to all learners at Hader Institute of Education that whenever you have a query do not hesitate to reach out to the Hader Iso they are there to help. Keep up the good works , the Kim and all the Hader Institute team with the likes of Lester.
8 May 2026
Unprompted review
Reply from Hader Institute of Education
Kim and the team going to bat for a student to make sure the right outcome is reached — that's exactly what we're here for. You did everything right by reaching out, and we're so glad we could get it sorted. Thank you for your kind words and for encouraging other students to reach out too. That means everything to us. Keep going — you've got the whole Hader team in your corner! 🙌
Supportive, Professional, and Student-Focused
Hader Institute is doing an excellent job supporting students and maintaining continuity in learning. I recently received assistance from Lester with a course transfer, who showed great patience and understanding throughout the process. Thank you for such a positive experience!
7 May 2026
Unprompted review
Reply from Hader Institute of Education
A course transfer handled with patience, understanding and professionalism — that's Lester and that's the Hader standard. We want every interaction to feel this seamless, and it means the world to hear it did. Thank you for sharing this and enjo
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