Guide to Iceland Reviews 

Easy to use, good support, plenty of offers.

Using Guide to Iceland made vacation planning super easy!
I entered the dates I was available and the items I was interested in doing, they sent me a complete itinerary. Nothing to it, just easy online shopping. They handled airlines, hotels, tour guides, transportation, I just had to show up. They were also very responsive when I had questions before and during my trip.
The tour companies that they collaborated with were all very good, especially Nice Travel, Wake up Reykjavík and David the Guide. The staff from those companies were very knowledgeable, informative, and professional.

It was such a wonderful and joyful experience. We just had to show voucher and the tour guides or facilities know our reservations. So it is very helpful for people who travel Iceland to manage their travel plan.

Visiting Iceland on winter!
I spent one week on beautiful and surprising island of ice and sun and water on all state of forms.
Purchase the trip on "Guide to Iceland" and communication was brief and correct, included all kind of interesting points and pointers not to miss.
In one case we had a cancelation for the accommodation but we received a better one very fast (problem solved instantly).
I recommend :)

This was our first trip to Iceland, and Guide to Iceland was very helpful in organizing our vacation stays and adventures. The planning process was smooth, and when we had issues while in the country, their team responded quickly and supported us with several items.

All of our hotels and guesthouses were perfect—clean, comfortable, and each included breakfast. Some also offered dinner for purchase, and those meals were authentic Icelandic cuisine, which we really enjoyed.

We did experience a few challenges. Directions to one of our guesthouses were unclear, and some itinerary times and driving distances were not accurate, which caused a bit of stress during our travels.

Overall, we had a wonderful trip and appreciated the support and quality accommodations, with just a few logistical details that could be improved.

Thank you very much for helping us complete this wonderful journey so smoothly.
The itinerary and content displayed on your website are transparent and detailed. Your staff was also very patient in listening to our needs and providing valuable suggestions and assistance.
Furthermore, the tour operators were exceptional—they provided very detailed introductions to the sights and always ensured we were returned to our hotel safely and comfortably, even during periods of bad weather.
If we have the opportunity to visit Iceland again in the future, we will definitely choose Guide to Iceland once more. Thank you all once again for everything.

It started off with a chat via Copilot where I asked whether Iceland was a travelling destination in the Wintertime.

Through that chat I was set in contact with Guide to Iceland who again set up multiple suggestions for our five days Winter tour.
There was so many exiting excursions to choose between, so from the list we selected:
• Northern Light – Aurora Tour with guide Anne Maria
• Golden Circle with guide Thomas
• South Coast Winter Tour with guide Walter
• Food Tour with guide Mimir

All guides were really knowledgeable and fun to be on tour with.
Many thanks to all for making our holiday so memorable – we were taken to beautiful waterfalls, canyons, craters, glaciers, geysirs, beaches, churches and much more. It was truely 'value for money'.

In addition we enjoyed our last afternoon and evening in Sky Lagoon – that excursion we booked separately (but it was also on the list of suggestion from Guide to Iceland).

I also want to emphazise the fantastic following up from Guide to Iceland both before our travel started and also continuously while we were on tour.

We have already strongly recommended Guide to Iceland as a tour operator for friends and family.

Next time we have to try Iceland in the Summer.
There is absolutely no doubt whom we will contact – our obvious choice will again be Guide to Iceland for suggestions when it comes to planning of our trip.

We simply love Iceland.

Everything went very smoothly, the guides were excellent, and the customer service was truly top-notch.

Lots of support when making travel plans. Good choice of venues and places to stay.

I loved everything in Iceland including the people and the food. The only problem I had was being a 73 year old I was unable to hike to two of the waterfalls and the walk back to base after zip lining was challenging. The hotel staff were extremely friendly and helpful. I have recommended traveling to northern Iceland to many people.

I took so many photos and my iPhone’s photo storage has increased by 10Gb within 8days
You'll understand once you visit there haha
The Iceland view, nature is absolutely overwhelming
Guide to Iceland customer support is very friendly and helpful, and very flexible.
One of the day tour has been cancelled due to the bad weather and had to be rescheduled.
I've asked them to reschedule it next day and asked them to book a ticket for sky lagoon on the day to switch the schedule and they could complete all my request.
They are so helpful.
Thank you so much Guide to Iceland.

Everything regarding this booking and trip was spot on. Communication and accuracy was exceptional. Highly recommended!

Guide to Iceland was with us every step of the way, from pre booking,during the trip, and after. Great company. Very helpful. Highly recommend.

Great experience thanks to Guide To Iceland! A window on all Iceland services! Thank you!

By the time I got through bag claim and boarder control I missed my airport transfer. My options then were to wait 5 hours and possibly get a transfer or pay for a taxi at my own cost. I ended up doing the taxi but it cost me 100 dollars because I didn’t know how far or the conversion rate. Then my transfer to my hotel after blue lagoon, the bus driver refused to drop me anyway where near my hotel. I called guide to Iceland and they told me to take a taxi to get to my hotel again. I had trouble getting into my hotel room when I finally got there but had little help getting in. My pick up for golden circle tour was originally setup for wrong hotel location, downtown location when I was at midtown. It was advertised as transport to sky lagoon and airport transport after sky lagoon. There was no transport for me to get to sky lagoon. Then my airport transport was setup for me at the end of my sky lagoon appointment at my hotel site which was 45 minutes away. I ended up having to skip my sky lagoon appointment because I needed to make the airport and my flight. It was very frustrating with all the miss steps. Something I was looking forward to and was supposed to be a relaxing break was more stressful than anything else

This time, using Guide to Iceland for all the day tours was arranged really well, and their customer service was truly excellent. My friend left her phone on the tour bus, and they even helped us get it back.

Whenever we had questions and emailed them, they replied super quickly. Our itinerary kept changing, but they patiently helped us rearrange everything. So I really highly recommend that if you go to Iceland, you use Guide to Iceland for sure.

The good point is your company would plan all the things in through ammodation of the booking of vehicle and the travel plan that's it good to me.
Also your stuff will always keep check the email but to traveling on the way maybe too late to replies on some days.
The plan for our accommodation is not fully ideal, e.g. the last three days for one hotel. and the carpark gate would not open due to the access code not work. Fortunately I can contact with the hotel staff, if not I think I need to sleep on the street.

On the other hand, the prime trip information is not totally clear for example the location just give me the map code not include the address or the exactly name.

Besides the different tour e.g. Vik Horse ,Glacier Hiking to us all cancel due to the bad weather conditions, but I have not received any email or contact. These are the really bad to travellers and waste our time.

If you try to imagine that you are the one of the guest / travellers , what do you feel?

But anyway thank you very much!

JoeyLi

Except for the bus leaving us at the airport upon our arrival in Iceland and having to pay for a taxi at our own expense, we enjoyed all of the tours that the company organized for us. It’s helpful to know which tour operator/company is picking you up as there are lots of people and tour buses at each stop and it gets a bit chaotic finding the correct one.
Most drivers will get out and call out your name but it’s helps to know which bus to look for.
Iceland is incredibly beautiful and is definitely worth experiencing.

The tour guides were fantastic! Very knowledgeable about the country, and navigated us around safely and swiftly. My guide, Alfred, with NiceTravel, was the best! I did my 2 Day South Coast tour with him and it was top tier. There were some days where guides with DavidtheGuide were really late dir pick up times. Other than that, I would use Guide to Iceland again.

极光团和黑沙滩团的导游和车辆都是完美的，黄金圈那天让我们在接客点等了一个小时，这个太糟糕了，外面零下的温度还有寒风吹。其他都蛮好