I found Sheila to be knowledgeable and efficient. I needed to reassess my coverage because my house has increased in value. She gave me good information and made the adjustments. I asked her to phon... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Diego was excellent. I am a Canadian living in Bucerias, Mexico. My Spanish is not good enough to navigate purchasing insurance or making a claim. Diego’s English is very good and he was very quick to... See more
First of all shout out to Reyna Parra for her help and a very light and joyful phone interaction with her. Not for me but for my partner who is also insured through VUMI. He had surgery last year.... See more
So Far....so Good. Guardian has been helpful and offered options on policies. They send out notices prior to policy expirations and are prompt in their responses. The REAL TEST, as with any insuran... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
4.8
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Good & prompt customer service.
21 November 2023
Buying Insurance
All the staff that I have dealt with are very knowledgeable, accommodating and patient
30 October 2023
Very timely responses to question
Very timely responses to question. Pleasant representative with great English skills.
3 November 2023
Quick and simple to understand
It was quick and easy to navigate. Questions were answered in a timely manner.
10 November 2023
Mary was fantastic
Mary was fantastic. From the quick responses to the detailed explanation of the coverage options. She kept us informed and followed through as she promised.
26 October 2023
Quick response to emails
19 October 2023
Everything is fine.Good service and…
Everything is fine.Good service and readily available to answer question or request.
5 October 2023
Mary was able to answer all of my…
Mary was able to answer all of my questions pertaining to home insurance. Very pleasant to work with!
2 October 2023
always willing to help and polite
17 August 2023
Great and professional services
Since we are doing business with your company, we always received great and professional services from the employees. Thank you
11 September 2023
Great Service
Great Service, fast response, exactly what I asked for and they don't try to sell you something you don't need.
8 September 2023
Everyone is always helpful and very…
Everyone is always helpful and very efficient. I appreciate that .
22 August 2023
Contacted me in a timely fashion
Contacted me in a timely fashion, quoted and renewed my insurance online. Very convenience.
24 August 2023
Outstanding customer service
Mary was quick to answer any questions or requests and went above and beyond what was expected of her. I hope all Gardian Insurance agents offer that same fantastic level of customer service.
14 August 2023
Faithful Customers
Guardian's customer service people and agent's are always ahead of the game. We have been customers of Guardian Insurance for 3 of the 5 years that we have lived in Puerto Vallarta
9 August 2023
Friendly and Efficient!
Great communication and very quickly had our new insurance coverage. Highly recommend Guardian insurance based on our last two experiences; renewing our homeowners insurance and purchasing insurance for our Nayarit plated vehicle.
7 August 2023
Your people resond quickly and answer…
Your people resond quickly and answer any questions promply. In English, which is important to us. It is a pleasure dealing with your company.
20 July 2023
I have a condo in Cancun
I have a condo in Cancun and the ladies at Guardian Insurance were the best. They are always there to help and to make sure the process is easy and carefree, thank you.
3 August 2023
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