Guaranteed Car Buyers Reviews 

165
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly helpful staff members, seamless communication throughout the transaction, and exceptionally fast payment transfers made directly into their bank accounts before collection. Reviewers often mention that the collection drivers are exceptionally polite and efficient, ensuring that the entire handover proceeds without any stress or complications. Some reviewers were not happy with initial online quotes being adjusted later by underwriters or felt a bit skeptical about how quickly the entire transaction moved at first. Despite these occasional minor concerns, people consistently found the overall car selling process to be straightforward, reliable, and entirely hassle-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a quick, professional, and... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their friendly, helpful, and... See more

Price

Customers had positive experiences with price, consistently highlighting that the quoted offer was fully... See more

Payment

Consumers find payment to be extremely fast and efficient, noting a strong sense of satisfaction. People... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great communication and helpful staff from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor Vehicle Dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(165)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Our experience with Guaranteed Car Buyers has been first class. Easy to use website and set up of collection. Collection driver turned up on time and was very courteous. The subsequent conversation with the office upon inspection was straightforward and polite, resulting in the price quoted being paid via bank transfer before the vehicle was loaded. Excellent service throughout.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Problem car sale

The sale process was easy and efficient. Once the inspector submitted his report and the details verified to the original quote at head office, the money was transferred to my account in 10 mins.

The sale price was £300 more than the best quote elsewhere.

Very happy with the service and would recommend if you need to sell a problem car.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Easy online process and good communication over phone

It was easy to do online. was quoted a good offer. I had a couple of queries where I wanted to speak with someone in person. Easy to find a contact number and the call was snswered quickly. Offer was held until we decided what to do, didn't feel rushed. Easy processes, and communication. Car picked up withing days, payment made within minutes of driver checking the car and verifying everything with the office. Friendly service along the way.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Simple and efficient

Simple and efficient, friendly driver who explained everything, phone conversation to confirm simple and fair
Would use again- better offer than any other site by 20% at least

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Great selling experience

Very quick with offer. pick up driver was very friendly and courteous, he explained the transfer very well. Representative who called me was very polite and professional. Very good selling experience!

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service
Perfectly on time gave much more than I was expecting and offered elsewhere.

Also kept me updated on processing.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service
Communication from beginning to end was of the highest quality .
Highly professional knowledgable staff , customer care excellent .
Can’t fault Guaranteed Car Buyers in any way . 5/5 thank you

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Gauranteed car buyers

Great and freindly communication from start too finish, very informative, easy process, flowed smoothly, happy with the outcome, would highly recommend.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish smooth

From start to finish the experience was really smooth. Sold my problematic car and after a full inspection price was agreed. Tony was great to deal with and is a true gentleman. Highly recommend these guys!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Payment made quickly and for the exact amount originally offered. I would definitely use this company again.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Smooth, hassle free experience

GCB were fantastic to deal with on the sale of my car. Entered the details on the site and got an instant quote. I could choose dates of collection with in a few days. On the day, the collection driver called me to say he was half an hour away. He was an hour early too!! The collection driver was very well mannered and a honest and genuine person. The driver took pics, sent and I received a phone call for the transaction details. Full quoted payment was in my account within minutes. I am a happy customer and would recommend GCB to anyone!

22 July 2023
Unprompted review
Rated 5 out of 5 stars

A really positive experience from start…

A really positive experience from start to finish. Communication and customer service was excellent. All my interactions with the company were respectful and efficient and they were not pushy at all. They were open and honest about the amount they would give me for my car. I would highly recommend them.

12 July 2023
Unprompted review

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