Guaranteed Car Buyers Reviews 

164
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly helpful staff members, seamless communication throughout the transaction, and exceptionally fast payment transfers made directly into their bank accounts before collection. Reviewers often mention that the collection drivers are exceptionally polite and efficient, ensuring that the entire handover proceeds without any stress or complications. Some reviewers were not happy with initial online quotes being adjusted later by underwriters or felt a bit skeptical about how quickly the entire transaction moved at first. Despite these occasional minor concerns, people consistently found the overall car selling process to be straightforward, reliable, and entirely hassle-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a quick, professional, and... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their friendly, helpful, and... See more

Price

Customers had positive experiences with price, consistently highlighting that the quoted offer was fully... See more

Payment

Consumers find payment to be extremely fast and efficient, noting a strong sense of satisfaction. People... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great communication and helpful staff from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor Vehicle Dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(164)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and polite

The experience was easy. The gentleman who collected the car was lovely, so polite and helpful.
The whole process was done quickly and efficiently.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, good communication. Money was transferred directly into my account before taking the car. Would recommend to friends and family.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

Amazing swift and efficient service from start to finish! The price quoted was the price paid! Thanks guys brilliant job

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Driver called me to say he was running late and gave me an update on his ETA. From as soon as the driver arrived from start to finish he explained everything and all I can say is Excellent service 👍

16 September 2023
Unprompted review
Rated 5 out of 5 stars

A1 service

If there were ten stars these would be a 10 ! Hassle free service and money transferred as promised . Special mention to CISEE the collection guy , an absolute credit to your company ! Very happy with the service

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend!

I was a little nervous when selling my broken down car but Tony explained everything to me and really put my mind at ease. The whole service was faultless, very easy and was completed exactly as he said it would be with payment in our account before they took the car away. I would highly recommend!!

25 August 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

The entire process was easy and straightforward. I will definitely use again in the future should I need to. Thanks GCB!

22 August 2023
Unprompted review

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