After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more
Company replied
The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more
Company replied
The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more
Company replied
Company details
- Paint Store
- also in
- Abrasives Supplier
- Automotive Repair Equipment Wholesaler
- Car Equipment Accessories Store
- Car Repair and Maintenance
About Grove Shop
Written by the company
The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
- Sika
- Mirka
- Meguiar's
- Festool
- Concept
- 3M
- Indasa
- Upol
- Farecla
- J-Tape
We have over 10,000 products in stock including:
- Valeting
- Adhesives
- Aerosols
- Abrasives
- Paint Mixes
- Sealants
- Tapes
- PPE
- Tools
- Fillers
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.
Contact info
22 Victoria Way, RH15 9NF, Burgess Hill, United Kingdom
- 01444 246400
- groveshop.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grove Shop
Thank you for the 5-star review, Ron! We appreciate it and hope to serve you again soon.
Good overall experience
Good range of products, good web site and prompt well advised delivery.
9 May 2025
Reply from Grove Shop
Hi Gary, thank you for taking the time to share your feedback. We'rre glad to know you had a positive experience with us.
If we can help with anything else in future, do not hesitate to get in touch. Thanks for choosing us!
Reply from Grove Shop
Hi Paul, thank you for taking the time to share your feedback. We're thrilled to know you loved our services. We can't wait to serve you again soon.
Thank you for choosing us!
All the time helps with orders .
All the time helps with orders .
Perfect customer service.
Really fast ordering and delivery process. Well done
17 April 2025
Unprompted review
Reply from Grove Shop
Thank you so much for the fantastic feedback, Maja! Your satisfaction is our priority, so we're pleased you were happy with our services. Thank you for choosing us, we can't wait to serve you again soon!
Good service all round
23 April 2025
Reply from Grove Shop
Thank you for the 5-star review, Owen. We're glad our services met your expectations. Thanks for choosing us!
First time using this company
First time using this company, tins arrived damaged, the box was covered in paint so overall not best experience. I don't feel it fair to comment on dispatch times as it's bank holiday.
2 May 2025
Reply from Grove Shop
Hi James, thanks for taking the time to share your feedback. We're really sorry to hear your order arrived in that condition. That's certainly not the experience we want for any of our customers.
This is the first time we've been made aware of an issue with your delivery, and we always encourage our customers to get in touch with us directly if anything goes wrong so we can resolve it quickly. That said, we'll be in touch shortly to address this and correct the situation regarding the damaged tins.
Rest assured, we’ll do our best to ensure this doesn’t happen again. In the future, please reach out to us directly if there’s ever an issue; we’ll always strive to make it right.
Reply from Grove Shop
Thank you for the 5-star review, Craig. We appreciate your support and can't wait to serve you again soon.
Great colour match as always and fast…
Great colour match as always and fast delivery at a reasonable cost...
The PPF was just what I needed. Communication good also
22 April 2025
Unprompted review
Reply from Grove Shop
Thank you so much for the awesome feedback, Brad. We're thrilled to know our services exceeded your expectations. Thank you for choosing us, and we hope to serve you again soon.
Another company that I tend to use.
Another company that I tend to use. An item wasn't in stock, they let me know and offered to send the stocked items separately.
25 April 2025
Reply from Grove Shop
Hi Graham, thank you for the fantastic review. Effective communication and customer satisfaction are a priority for us, so we're pleased you were happy with our services. If you ever need anything else, feel free to reach out to us; we're always happy to help!
Excellent Communication
The sales advisors at Grove shop communicated very well on my order status.
I would be happy to recommend this business
23 April 2025
Reply from Grove Shop
Thank you so much for taking the time to share your feedback, Denis. We appreciate it and can't wait to serve you again. Thank you for choosing us 😊
Excellent
Quick, efficient and prices are great, compared to other retailers. Fantastic. Will always check groove shop, before purchasing items. 👍
22 April 2025
Reply from Grove Shop
Thank you so much for the kind words, Anthony! Your satisfaction is our priority, so we're thrilled our services exceeded your expectations.
Thank you for choosing us, we can't wait to serve you again!😊
Prompt service and delivery
23 April 2025
Reply from Grove Shop
Hi Brian, we're delighted to know you had a great experience shopping with us. We appreciate your feedback and hope to serve you again soon.
Thank you for choosing us!
Reply from Grove Shop
Thank you for the 5-star review, Erkan! We appreciate it and look forward to serving you again soon.
Easy to order
Easy to order as I knew what I wanted. Delivery was average time. Will use again as their price was lowest for the product.
22 April 2025
Reply from Grove Shop
Thank you for taking the time to share your feedback. We're pleased to know our services and prices exceeded your expectations. If you ever need anything else, feel free to reach out to us, we're always happy to help.
Thank you for choosing us!
Very fast delivery and kept me informed.
22 April 2025
Reply from Grove Shop
Thank you for the fantastic review, Barry. Clear communication is a priority for us, so we're glad we could hit the mark for you. Thank you for choosing us, and we hope to serve you again soon.
Service above Expectations
I really cannot express my sincere gratitude sufficiently to describe the overall service received from the team here.
Above and beyond, considering we spend around £300,000 per annum on material with other suppliers.
Thank-you to Sukita, your service is 1st class
24 April 2025
Unprompted review
Reply from Grove Shop
Thank you so much for the kind words, Nick! We always aim to deliver the highest level of service to customers, so it's great to hear that our efforts are making a difference. We'll be sure to pass your feedback on to Sukita and the team- it will make their day!
We appreciate your support and hope to serve you again soon. Thanks for choosing us!
Great fast service
Great fast service, high quality products on offer. Not much more to say as it all went really well.
9 April 2025
Reply from Grove Shop
Thank you so much for the amazing review, Joe. Your satisfaction is our priority, so we're glad we could achieve this for you. Thanks for choosing us!
Great delivery at a good price
14 April 2025
Reply from Grove Shop
Hi Albatross, thank you for taking the time to share your feedback. We're glad you loved our services, and we look forward to serving you again in the future.
Competitive pricing and quick delivery.
7 April 2025
Reply from Grove Shop
Thank you for the 5-star review, Jodes! We appreciate it and hope to serve you again soon.
Reply from Grove Shop
Hi Mark, thank you for sharing your feedback! We're glad you had a positive experience with us. If there is anything else we can help with, don't hesitate to contact us.
Thanks for choosing us! 😊
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