After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more
Company replied
The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more
Company replied
The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more
Company replied
Company details
- Paint Store
- also in
- Abrasives Supplier
- Automotive Repair Equipment Wholesaler
- Car Equipment Accessories Store
- Car Repair and Maintenance
About Grove Shop
Written by the company
The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
- Sika
- Mirka
- Meguiar's
- Festool
- Concept
- 3M
- Indasa
- Upol
- Farecla
- J-Tape
We have over 10,000 products in stock including:
- Valeting
- Adhesives
- Aerosols
- Abrasives
- Paint Mixes
- Sealants
- Tapes
- PPE
- Tools
- Fillers
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.
Contact info
22 Victoria Way, RH15 9NF, Burgess Hill, United Kingdom
- 01444 246400
- groveshop.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and communication
Great Communication, Rapid Service
I placed an order with Grove and even though there was an issue with the availability, I got an email explaining when I can expect my items to become available and be dispatched. They got the items in the very next day and sent them straight out.
Flawless service in my eyes!
9 April 2025
Reply from Grove Shop
Hi Alex, thank you for sharing your experience with us! We prioritise communication here at Groveshop, so we're thrilled to know we hit the mark for you. We're glad our services exceeded your expectations and we hope to serve you again soon.
Thanks for choosing us.
3m multi-purpose seam sealer
Thay had right item for me and delivery was very professional
9 April 2025
Reply from Grove Shop
Thank you, Stephen, for the amazing review. We are glad we could provide you with the right product and services to meet your needs. Thanks for choosing us and we hope to serve you again soon.
Super fast and speedy delivery
Super fast and speedy delivery. Ordered mid afternoon and arrived next morning. Best value for the product I ordered too, and by a large margin.
7 April 2025
Reply from Grove Shop
Thank you for taking the time to share this fantastic feedback, James! We're thrilled to know our services exceeded your expectations. Thanks for choosing us and we hope to serve you again soon.
Reply from Grove Shop
Thank you for the amazing review, Daniel. We strive to provide a seamless shopping experience, so it's great to know we achieved this for you. Thanks for choosing us and we look forward to serving you again soon.
All the things that make for a good experience
Reasonable price combined with excellent ongoing updates and quick arrival of the purchased goods always makes for a happy customer.
31 March 2025
Reply from Grove Shop
Thank you for taking the time to leave us such fantastic feedback, Christopher! We aim to provide our customers with a seamless shopping experience, so we're pleased to know our services exceeded your expectations. Thank you for choosing us!
Reply from Grove Shop
Hi Nathalie, thank you for the fantastic review. We're thrilled our services exceeded your expectations. If there's anything else we can help with, don't hesitate to get in touch. Thank you for choosing us and we hope to serve you again soon.
Reply from Grove Shop
Thank you for the 5-star review, Adrian. We're pleased to know you were happy with our services. if there is anything else we can help with in the future, do not hesitate to reach out. Thanks for choosing us!
Reply from Grove Shop
Hi Macbeth, thank you for being a valued customer and for taking the time to leave us such an amazing review! We appreciate your support and look forward to serving you again soon.
Reply from Grove Shop
Thank you for the brilliant review, Mark. We prioritise communication at Groveshop, so we're thrilled to know our efforts are appreciated. Thank you for choosing us!
Reply from Grove Shop
Thank you so much for taking the time to share your feedback, Duncan! We appreciate it and look forward to serving you again soon.
Easy to order and very prompt delivery.
Easy to order and very prompt delivery.
Plus free sweets!
27 March 2025
Reply from Grove Shop
Thank you for the amazing feedback, Karin! We're glad you loved our services and the free sweets. If we can help with anything else in the future, do not hesitate to reach out to us. We're always happy to help. 😊
Arrived earlier than expected
Arrived earlier than expected. decent pricing will definitely use you again.
Thanks for the good experience.
26 March 2025
Reply from Grove Shop
Hi Marc, we're thrilled to know you loved your experience with us and will be using us again. We appreciate your support and can't wait to serve you again soon. Have a fantastic day! 😊
Reply from Grove Shop
Thank you for taking the time to leave us this amazing feedback, Terry! We appreciate it and can't wait to serve you again soon!
Received my parcel
Received my parcel, it was damaged!
A quick phone call was all that needed to resolve the issue.
Received replacement no quibble.
Excellent customer service.
20 March 2025
Reply from Grove Shop
Thank you for the brilliant feedback, Morris. Here at Groveshop, we prioritise customer satisfaction, so we're glad we could help promptly resolve the issue with your product. If you ever need anything else, do not hesitate to reach out to us.
We appreciate your patronage and support!
Very Competitive Prices
Great value automotive accessories with fast despatch and delivery. Will definitely order again.👍
25 March 2025
Reply from Grove Shop
Thank you for the fantastic feedback, Steven. We're thrilled you had a great experience with us. Thank you for choosing us and we hope to serve you again soon.
Slow delivery
Paid extra for a currier and it still took 6 days for delivery. DHL were very poor.
25 March 2025
Reply from Grove Shop
Thank you for taking the time to share your feedback, Tim. While we rely on couriers for deliveries, we completely understand how frustrating delays can be—especially when you've paid extra. We sincerely apologise for the delay by DHL and appreciate your patience and support.
Thank you for choosing us.
Reply from Grove Shop
Thank you for the 5-star review, Les! We appreciate it and hope to serve you again soon!
Easy website to use
Easy website to use, good product knowledge. Only have 4 stars as the item showed as in stock. Paid in full, then received an email stating delayed stock. The company kept us informed and then item received on the new date a few weeks later.
19 March 2025
Reply from Grove Shop
Thank you for the great review, Angel! We’re always looking to improve our service, so we really appreciate your feedback. We’ll take this on board and aim for those 5 stars next time! 😊. Thank you for choosing us!
Reply from Grove Shop
Thank you for the 5-star review, Brian! We appreciate it and look forward to serving you again soon!
The best customer service ever 😇👍
12 March 2025
Reply from Grove Shop
Thank you for the fantastic review, Craig! We appreciate it and hope to serve again soon!
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