I was suffering worsening pain in a joint in my foot when I first consulted Mr Sinnett. He cut out the bony spurs causing the pain and has made hiking a pleasure again. Consultations were at HCA Hea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Grosvenor Orthopaedic Partners LLP is a group of highly experienced orthopaedic surgeons providing the full range of treatments for conditions affecting; Spine, Shoulder, Elbow, Hip, Knee, Foot, Ankle, Hand, Wrist, Sports injuries and Trauma. We also offer paediatric and adolescent orthopaedic care. Clinics are available at multiple locations across London.
Contact info
5-10 Beaumont Street, W1G 6AA, London, United Kingdom
- 0203 926 5615
- admin@gop.health
- grosvenororthopaedics.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tremendous improvement to quality of life
Here’s a polished version:
I had an excellent experience. My surgeon, Mr Webb, performed my hip surgery with expertise, and I felt well cared for by the entire team throughout. After a decade of pain and discomfort, the surgery has made a tremendous improvement to my quality of life. Highly recommended.
Rotator cuff surgery - Outstanding Care by Dr. James White
I had a truly excellent experience with Dr. James White for my major rotator cuff tear surgery from start to finish. The turnaround from initial consultation to surgery and follow-up appointments was impressively quick, which gave me a lot of confidence and peace of mind.
Dr. White explained everything very clearly at each stage, ensuring I fully understood the procedure and recovery process. He is a very good listener and took the time to address all my questions without ever making me feel rushed.
What really stood out is how approachable and available he is; he made himself accessible whenever needed, even offering support via Zoom, which was incredibly reassuring.
Overall, the care and professionalism I received were outstanding, and I would not hesitate to recommend him.
Disappointing Communication and Aftercare Following ACL Surgery
While the surgery itself may have been technically successful, the overall experience fell well below what I expected from a private healthcare provider. Communication before and after the operation was poor, with little proactive support or clear guidance throughout recovery. I received no meaningful explanation of how the surgery went, no written summary, and had to repeatedly chase for operation notes, appointments, physiotherapy coordination, and even medication follow up. The two week follow up appointment felt rushed and lacked privacy, with limited opportunity to ask questions or discuss recovery concerns. Due to the lack of communication and confidence in the aftercare, I ultimately felt the need to seek advice from another surgeon. Overall, the experience felt disjointed and uncoordinated.
I cannot recommend Tim Sinnett highly enough….
I cannot recommend Tim Sinnett highly enough. From the very beginning, he took a thoughtful and preventative approach to treatment, exploring every option carefully rather than rushing straight into surgery. When surgery did become necessary, I felt completely confident in his hands.
The procedure itself was handled brilliantly, and the aftercare I received was absolutely superb throughout. Tim was professional, reassuring, and genuinely caring at every stage of the process.
When it comes to something as important as feet, you want the very best care possible, and that is exactly what I received. I’m incredibly grateful for the outcome and wouldn’t hesitate to recommend him.
You’re in great hands with Mr Patel
I saw Mr Patel after I sprained my ankle a few months ago and didn’t feel I was recovering. He was professional and took his time to explain my situation and ensure I understood. I didn’t feel rushed at all and he made sure I left with a full understanding and next steps to recover. Certainly wouldn’t hesitate in recommending him to anyone
Professional
Professional, supportive, highly skilled and very efficient. Painless recovery.
Hiking again - with no pain
I was suffering worsening pain in a joint in my foot when I first consulted Mr Sinnett. He cut out the bony spurs causing the pain and has made hiking a pleasure again. Consultations were at HCA Healthcare on the King's Road, Chelsea , with a choice of hospitals for the operation. All appointments were on time and very focussed, in perfectly clean surroundings. My wound has healed quickly and the scar is fading. I am grateful for the excellent care and very professional skills of Mr Sinnett and the teams supporting him.
Mr White saw me when my shoulder was…
Mr White saw me when my shoulder was very sore after a fall. He recommended a steroid injection, this seemed to help as my shoulder has now recovered. he was patient with my poor hearing and slow understanding
From my first appointment to getting my…
From my first appointment to getting my MRI scan and X-ray to getting the treatment I need it was dealt with at an extremely high level of care and with such quickness. Would highly recommend the Grosvenor Orthopaedic Partners!
Knee - Skiing injury
Very thorough support from Mr Jones for my daughter's knee. He took the time to fully explain to her (as well as me) the situation and what was needed
Excellent advice and five-star treatment
Mr Hislop gave me excellent advice and support in preparing, undergoing and recovery from a hip replacement operation. He explained everything very clearly and ensured the pain relief and follow up physio was implemented. I have had a swift recovery and five -star treatment.
I got my appointment on the same day of…
I got my appointment on the same day of asking. I thought the knee consultant Mr Hislop was really welcoming and straight to the point. Looking through MRI scans and in agreement with a previous surgeons recommended treatment. Professional, friendly and quick.
Thanks Dr. Hislop!
We cannot thank Dr. Hislop enough for the exceptional care he provided during my mother's hip replacement. The surgery went beautifully and she is recovering wonderfully. As a family, we felt reassured and supported throughout the entire process. His skill and professionalism have made a real difference to our mum's quality of life and we are truly grateful. Highly recommended!
I visited Grosvenor Orthopaedics for…
I visited Grosvenor Orthopaedics for foot pain and had a great experience. Mr Williamson was extremely professional and approachable, taking the time to listen and explain everything clearly.
I felt reassured throughout the consultation and very confident in the treatment plan. The whole experience was smooth and efficient.
Thank you to the team – I would definitely recommend.
Mr Mike Williamson was extremely…
Mr Mike Williamson was extremely helpful with what was quite a nasty Ankle impaction and sprain injury, made the process clear and was honest about when and how to expect results.
Amazing Mr Hislop!
I had an appointment with Mr Hislop for my knee. He was the upmost professional & had an incredible attention to detail. His attitude and engagement made me feel apart of the decision making process. He made me feel very comfortable in knowing he is making the decisions in my best interest. I would highly highly recommend Mr Hislop for any hip or knee issues in the future, he is an amazing surgeon!
Excellent choice I made to see Mr White
Mr White was very much helpful with the issue I have on my shoulder. With some physio sessions requested it has improved a lot 👍🙏
Fast and expert advice on sports injury
My daughter injured her knee in an important netball trial. We needed to get back to the selectors ASAP regarding her fitness to play. Mr Webb and Jenna (his amazing secretary) understood our needs and went out of their way to accommodate our requirements. I called on a Friday and was given an appointment on Monday. Mr Webb's examination was thorough and his explanations clear. He 'got' my daughter and her desire to get back on the court. When an MRI was required an appointment was made for us later that day (which Jenna booked ultra efficiently). A telephone consultation with Mr Webb followed the next day and the MRI results and the next steps made clear. I can't thank Mr Webb and Jenna enough for being so helpful and for understanding our needs so completely. Unfortunately knee injuries in netball are common and should we need help in the future we will certainly be returning to Mr Webb.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








