I get email and text communications informing me of the next visit. On the day I was text with the arrival window and name of the person attending. On all the visits the workman isn't here long, they... See more
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GreenThumb Ltd, LL17 0JD, St Asaph, United Kingdom
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Our grass seems to grow well, your are regular and punctual and always provide useful comments on improving the health of our grass.
For info we will most likely be moving from where we are in the next few weeks and will not have a new garden to look after. But we'll advise you when we do.

Reply from GreenThumb Lawn Treatment Service

Reply from GreenThumb Lawn Treatment Service
Gary and Shane from Aldershot - were great today with our lawn treatment - informative and efficient - pleasure to have in the garden

Reply from GreenThumb Lawn Treatment Service
Quick and reliable service and the lawn looks good.

Reply from GreenThumb Lawn Treatment Service
They was focused on the current quality of the my lawn ,and attention to maintaining or improving the quality level.
Also giving clear detail of the treatment carried and future treatment requirements.

Reply from GreenThumb Lawn Treatment Service
Darren has been looking after our lawn for a number of years now and always does an excellent job for us here at the Blue House.

Reply from GreenThumb Lawn Treatment Service
The operators Green Thumb send out are always friendly, & helpful. Dan and Lewis are always pleasant. Well done

Reply from GreenThumb Lawn Treatment Service
Lawns were destroyed due to faulty chemicals used to treat leatherjackets. Lawns were reseeded and then followed a long period of drought causing my water usage to escalate and my water bill being raised. Then lawns reseeded again and I was left with 10 huge sacks which were so heavy I could hardly lift them up to empty into the garden waste bin. Also bags left in front garden. It was two months before I had disposed of the waste material. Lawns looking ok now and Green Thumb did reduce my payments a little!

Reply from GreenThumb Lawn Treatment Service
We have been GreenThumb's customer for several years but it is the first time we booked a Lawn Mowing Treatment. We are delighted with the result. The service provided was excellent on all aspects. Our garden was left in impeccable conditions. Will definitely book another session & have no hesitation in recommending this company.

Reply from GreenThumb Lawn Treatment Service
Having a great Agent who knows what he is doing. Twenty years ago we had two good guys but some of the people we had in between were not as dedicated to the task. The Guy we have now is brilliant takes his time & carries out his task to perfection.

Reply from GreenThumb Lawn Treatment Service

Reply from GreenThumb Lawn Treatment Service
Always do a good job, seem very knowledgeable with all things garden related.

Reply from GreenThumb Lawn Treatment Service
In spite of paying £290 for reseeding my lawns and constant watering by me since, there are still large areas of the lawn without grass. I am very dissatisfied with the results of reseeding

Reply from GreenThumb Lawn Treatment Service

Reply from GreenThumb Lawn Treatment Service
Fast efficient service good advice re issues with lawn

Reply from GreenThumb Lawn Treatment Service
I get email and text communications informing me of the next visit. On the day I was text with the arrival window and name of the person attending. On all the visits the workman isn't here long, they do what they have come for and leave. Payment through their website is straightforward. Prices continue to rise and they are now trying to diversify into markets.

Reply from GreenThumb Lawn Treatment Service
Dan Gregory from GreenThumb visited us last week to give our back lawn a thorough refresh including scarifying, seeding and top dressing. His knowledge and enthusiasm regarding all-things lawn related were both encouraging and confidence inspiring. We look forward to seeing the fruits of his labours over the coming weeks!

Reply from GreenThumb Lawn Treatment Service
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