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Rated 1 out of 5 stars

I bought a Green Cell HT03XL replacement battery for my HP laptop in April 2025. After a short time, the battery started draining very quickly and caused serious system instability — frequent b... See more

Rated 1 out of 5 stars

The Dublin GLS Depot is hopelessley inept. They lost my goods , having travelled from Poland through France & finally on to Dublin. There has been no tracking or delivery since then. Areplacement ba... See more

Rated 1 out of 5 stars

The UPS (1500VA) whines (coil whine) like crazy when electricity is on and fan is too loud when there is no electricity. This both sounds are easily heard from another room through 2 doors. Also, lin... See more

Rated 1 out of 5 stars

what a shock; we thought this was a british company however, all publicly known uk phone numbers do not work, no way to contact them and when you go through seller site (e.g. eBay or Amazon), they ta... See more

Company details

  1. Electronics Company
  2. Battery Store
  3. Electronic Parts Supplier
  4. Electronics Store

Information provided by various external sources

The leader of electro-mobile technology, producer and distributor of power supply solutions for portable devices. We focus on innovation and rapid development - join us!


Contact info

1.8

Poor

TrustScore 2 out of 5

444 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.8

All reviews

(444)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is great

Everything is great. The battery is the same as the original from ASUS. Fast shipping. 1,5 times cheaper than in a local online store. Green Cell - you're the best! I'll order more. Thanks.

19 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 2 out of 5 stars

oops

A product stopped working directly after Guarantee ended. After somem mails going back and forth the company offered a 10 % discount in the next purchase. Customer Orientation is different! Surely there will be no other purchase with this company. The second star is for the effort of 4 mails.

15 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you for sharing your opinion with us. We are very sorry to hear that the product broke after some time. Unfortunately, as the warranty period has ended, we were unable to exchange the product for a new one or arrange a refund. Our consultant offered a 10% discount as this is the only compensation we could do for you.

We apologize for this inconvenience.

In case of any questions, please, do not hesitate to ask us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

Good Customer Service

I really surprised by Customer service. I bought a laptop battery which was not suitable and I turned it back. The company not only paid me back the amount of the item but also the posting money was also refunded to me.

14 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Fast delevery.Great and fast…

Fast delevery.Great and fast comunication with seller

14 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Excellent customer service

The team was very helpful in an issue I faced with a faulty battery and even though they couldn’t replace it, they provided a full refund. Excellent customer service.

13 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Proffesional and prompt responce

I have received professional and prompt responce from the support team.

12 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Great customer support!

9 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

They know their stuff.

5 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 1 out of 5 stars

It's a pity

Late answers, then it was impossible to receive these good-looking items at the requested time.
Announced extra discount never received (even in spam box)
I haven't concretised my purchase intention considering these matters.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Lenovo Laptop is crap!!! Greencell batteries are great!!!

I ordered the battery for my laptop. Unfortunally, the laptop manufacturer LENOVO made it impossible to use aftermarket battery (only original) because Lenovo use some kind of autentication chip in their batteries.
I will never buy a Lenovo Laptop again because of this. I have a Greencell in a Dell Laptop and it works great (better than new).For that reason, i was completly refunded for the total amount that i spent.
I recommend this store and battery manufacturer everytime.

2 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!
If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

Rated 1 out of 5 stars

Do Not BUY from this company

I bought the battery from AMAZON and it doesn't work, at all (!!!) but you ask me the serial number of the object you sent me ?

VERY BAD EXPERIENCE

29 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for taking time to share your feedback with us. We are very sorry to hear about this problem. Unfortunately for us, in order to proceed with an exchange or refund we need to receive a photo of our product from the customer. As soon as we receive a photo from you we will be able to take further steps.

In case of any questions, please, do not hesitate to ask us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

Sophia fully met my expectations.

Sophia fully met my expectations.

Good Job !

26 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your feedback. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Battery Empire

Rated 5 out of 5 stars

Great, robust UPS for server room

Item purchased through Amazon and immediately arrived in the rural south of France. UPS performed as expected with a basically edited English version of manual found on internet. SNMP network card specifications and compatibility specs would have been nice. Network connectivity still in progress

26 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!
If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

Rated 1 out of 5 stars

WHY DOES GREEN CELL NOT SHIP TO MALTA

WHY DOES GREEN CELL NOT SHIP TO MALTA? THIS WAY OF (NOT) DOING BUSINESS IS DEPLORABLE!

24 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for taking time to share your feedback with us. We are constantly trying to expand the number of places to which we ship our products to and we hope to add Malta to this list as soon as possible.

We deeply apologize for the inconvenience.

In case of any questions, please, do not hesitate to ask us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

Extremely happy

Ordered a larger battery and was informed if I joined their email list I would get 10% off.
Joined and bought a battery. Sadly the 10% discount was not applied.
3 emails later Sophia sorted it and I am very happy, not only with their approach to a mistake but also to the quality of the battery AND their employees

23 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!
If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

Rated 3 out of 5 stars

Tracker support is in the back!!

Dear Green Cell -

I ran into one problem when fitting the new battery which arrived a few days ago. Perhaps you will be able to make your 'user manual' more effective if I tell you what happened.

Everything arrived safely. However, I didn't notice that the replacement 'track support', which stands vertically and is bolted to the cycle frame, was inside the battery track itself. Because it was in the locked position the brass pin at the top was holding it secure. I therefore thought that there was something missing. Why not make this explicit in the notes. Then, if it's in red print or highlighted in some way, no one will make the same mistake. I eventually found my mistake and the battery is now safely in position. Thank you. Ranald

22 July 2022
Unprompted review
Rated 5 out of 5 stars

I've bought a couple of batteries over…

I've bought a couple of batteries over the years from Green Cell, so I could highly recommend this shop. Quick reply on the messages, fast shipping etc.

18 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your feedback. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


GreenCellPRO

Rated 5 out of 5 stars

technical information request

I needed to request technical information about a Greencell device and it was sent to me in a timely manner.

17 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your feedback. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


GreenCellPRO

Rated 1 out of 5 stars

Won't recommend to anybody

Purchased Greencell laptop battery straight from Greecell. Initialized the battery like said in instructions. In Initializion process the battery died everytime when battery still had 7-8 procent left. After the process used the battery few days until the battery got flat and after that totally died, the laptop didn't start and the battery didn't receive any power.

Contacted the Greencell via their website guarantee form and after that sent also two e-mails, because no one contacted me about the guarantee matter although website said so. It's been almost a month now and still no contact from Greencell in this guarantee matter.

So i don't recommend this brand to anybody and please think twice before you purchase anything from this brand, thank you.

14 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for taking time to share your feedback with us. We are very sorry to hear about this situation. One of our Consultants will contact you soon to help and find the best solution to this inconvenience.

Once again we apologize for this situation.

In case of any questions, please, do not hesitate to ask us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

refund

a ordered battery was not functioning.
refund was promised within 5 business days .
2 business days later i received the refund❗️
THANKS

11 July 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!
If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

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