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Rated 1 out of 5 stars

I bought a Green Cell HT03XL replacement battery for my HP laptop in April 2025. After a short time, the battery started draining very quickly and caused serious system instability — frequent b... See more

Rated 1 out of 5 stars

The Dublin GLS Depot is hopelessley inept. They lost my goods , having travelled from Poland through France & finally on to Dublin. There has been no tracking or delivery since then. Areplacement ba... See more

Rated 1 out of 5 stars

The UPS (1500VA) whines (coil whine) like crazy when electricity is on and fan is too loud when there is no electricity. This both sounds are easily heard from another room through 2 doors. Also, lin... See more

Rated 1 out of 5 stars

what a shock; we thought this was a british company however, all publicly known uk phone numbers do not work, no way to contact them and when you go through seller site (e.g. eBay or Amazon), they ta... See more

Company details

  1. Electronics Company
  2. Battery Store
  3. Electronic Parts Supplier
  4. Electronics Store

Information provided by various external sources

The leader of electro-mobile technology, producer and distributor of power supply solutions for portable devices. We focus on innovation and rapid development - join us!


Contact info

1.8

Poor

TrustScore 2 out of 5

444 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.8

All reviews

(444)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The representative was very helpful

I had a question about the battery and got my answer very quickly. The representative was very helpful

27 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

In case of any questions, please do not hesitate to contact us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

Perfect

Perfect. I did received the battery I have ordered.
And I also have been refunded because of a mistake from my part to order an another battery.
Green Cell is really reliable.

14 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

In case of any questions, please do not hesitate to contact us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

ok cool support

25 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

In case of any questions, please do not hesitate to contact us.

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

Mateusz was polite

Mateusz was polite, professional and knowledgeable

22 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

In case of any questions, please do not hesitate to contact us.

Kind regards,
GreenCellPRO

Rated 4 out of 5 stars

My shopping experience has been good

My shopping experience has been good. Although the delivery time has seemed to me a bit long (7 business days: from September 12 to 22)

22 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and despite longer delivery we truly hope to work with you again!

In case of any questions, please do not hesitate to contact us.

Kind regards,
GreenCellPRO

Rated 1 out of 5 stars

The delivery was too late

The delivery is way out ofutime.they cannot help with the change in address. I left the country and cant pick up the package . I just hope i will get my refund.

23 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for taking time to share your feedback with us. We are very sorry to hear about this situation. Please, contact our Customer Service at contact@greencell.global Our Consultants will do their best to assist.

Kind regards
GreenCellPRO

Rated 5 out of 5 stars

Very good company

Very good company. battery replaced even if out of warranty. delivered quickly. recommended. Thanks very much.

22 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 4 out of 5 stars

Returning customer

This was a second time purchase for me, previously for a lap top battery which continues to serve well, this time for a phone battery which is still building its charge for maximum capacity. Payment this time was less straightforward because the system appeared to default to PayPal when I thought I’d selected card, like before, but the Green Cell support helped very swiftly. Delivery is a bit lengthy, I suppose because the stock is in Poland. The required installation tools were all included, though with no instructions so I relied on You Tube where there’s plenty of choice. I’d buy again from them again, there’s a very wide range of products.

14 September 2022
Unprompted review
Rated 1 out of 5 stars

No repair service!!!

I bought a power bank which developed a fault. I contacted Green Cell for assistance in getting a repair. I was advised that my power bank was out of warrantee. Green Cell, I knew that! I need a repair, plain and simple. I told them I'd repair it myself as it's the USC C socket that's loose.

18 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

I got my own supervisor Nathalie Poulain, and she was friendly and gave fast replies and good service.

Karl-Otto

19 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Although you did not have the item I…

Although you did not have the item I requested, I appreciated your prompt reply

14 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we are constantly trying to expand range of our products.
If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

Rated 1 out of 5 stars

Dissapointing service

I send and email asking help to solve a problem and they have not answered yet.

Very very dissapointing!!!

12 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for taking time to share your feedback with us. We are very sorry to hear about this issue. Please, provide us with your e-mail address and our Consultant will contact you immediately.

Once again we apologize for this inconvenience.

Kind regards
GreenCellPRO

Rated 5 out of 5 stars

Good batteries, quick response

Ordered a new battery for my old laptop. Arrived super-fast. Battery works great! When I realized that I had typed in the wrong address, I could quickly reach out to them via Instagram and correct my error in very short time before the order was shipped.

9 September 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 1 out of 5 stars

I sent link to your support for ask…

I sent link to your support for ask information of the battery, Without any promotion in amazon the price was in 30€, after this the price increase to double I cannot buy now the battery for this price sorry. Bouth we lost time in this.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

GreenCell sent me a replacement on my…

GreenCell sent me a replacement on my UPS and no questions were asked. Fantastic service. Great Team.

29 August 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


In case of any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 2 out of 5 stars

GLS delivery logistics requires optimization

Reason for my rate is that the delivery took very long, almost a month.
Delivery company GLS logistics requires optimization for my current home address. Almost one month delivery time is unaceptable.

2 August 2022
Unprompted review
Rated 3 out of 5 stars

"Green Cell® 2000W/4000W 24V to…

"Green Cell® 2000W/4000W 24V to 220V/230V pure sine wave current inverter

for 6 months the equipment was perfect.
I heard a noise and it went out.
Conditions:
- charge about 300w (refrigerator + television + router) - battery voltage about 26V
one of the large electrolytic capacitors exploded, it was possible to see from the outside.

31 August 2022
Unprompted review
Rated 4 out of 5 stars

A battery they don't have

I asked if they sold a specific type of battery, and they explained to me they didn't. Therefore, it was a good experience, as everything went well, but not the best one as I would, for sure, have prefered they did.

23 August 2022
Unprompted review
Rated 4 out of 5 stars

I bought a Green Cell brand inverter…

I bought a Green Cell brand inverter from them and it stopped working after a month of operation. After speaking with their support service, I agreed that since it is still under warranty, they will replace it.
So I'm very satisfied with the response so far.

24 August 2022
Unprompted review

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