While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a Green Cell HT03XL replacement battery for my HP laptop in April 2025. After a short time, the battery started draining very quickly and caused serious system instability — frequent b... See more

Rated 1 out of 5 stars

The Dublin GLS Depot is hopelessley inept. They lost my goods , having travelled from Poland through France & finally on to Dublin. There has been no tracking or delivery since then. Areplacement ba... See more

Rated 1 out of 5 stars

The UPS (1500VA) whines (coil whine) like crazy when electricity is on and fan is too loud when there is no electricity. This both sounds are easily heard from another room through 2 doors. Also, lin... See more

Rated 1 out of 5 stars

what a shock; we thought this was a british company however, all publicly known uk phone numbers do not work, no way to contact them and when you go through seller site (e.g. eBay or Amazon), they ta... See more

Company details

  1. Electronics Company
  2. Battery Store
  3. Electronic Parts Supplier
  4. Electronics Store

Information provided by various external sources

The leader of electro-mobile technology, producer and distributor of power supply solutions for portable devices. We focus on innovation and rapid development - join us!


Contact info

1.8

Poor

TrustScore 2 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(444)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Quality : OK / Delivery : Zero

Absolutely every delivery I've had from GreenCell (directly through their website or through Amazon) has had issues... 5 times in 3 Months.

All packages and UPC arrive damaged (what a silly idea to put the UPC box in another package, too big, suddenly the inverter "slips" in the big shipping box and arrives damaged, every time).

GreenCell UPC are of excellent quality, but the delivery service (especially in France) is a real rubbish. I've never had any delivery problems with their main competitor, so I won't be ordering from GreenCell anymore (I'm tired of making after-sales service tickets every time).

11 December 2022
Unprompted review
Rated 3 out of 5 stars

Support & documentation

Like:
- the quality of the product is great,
- The support response was helpful

I don't like:
- There is no proper documentation for the product on the website (a shame).
- the documentation available is poor quality, only very superficial - not technically acceptable.

14 December 2022
Unprompted review
Rated 1 out of 5 stars

The Dublin GLS Depot is hopelessley…

The Dublin GLS Depot is hopelessley inept.
They lost my goods , having travelled from Poland through France & finally on to Dublin. There has been no tracking or delivery since then.
Areplacement battery has been Ordered again , left Poland & departed France today, lets hope those Dublin morons dont loose it once more. I wont hold my breath.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Prompt and precise reply

Was querying about differences between products

29 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Good Quality Replacement Smartphone Battery

My Galaxy S7 battery was original and only good for a few hours before it required charging, other than the battery the phone is in great condition and functions well. Because of this, I didn't want to change the phone unless I had to, finding a decent battery to replace the original isn't as easy as it should be with lots of knock offs and rebranded second hand batteries floating around online.

I decided to give Green Cell a try, they were priced higher but I was willing to spend the extra if it would keep my smartphone going for a few more years. I purchased through Battery Empire.

It's been about a week since I changed the battery and my phone went from 3 hours of useable life to lasting the entire day with some charge to spare. The battery was dispatched very quickly and communication throughout the process we fantastic.

From my experience, I will recommend and use Green Cell again!

Thanks for reading!

23 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us.

Kind regards,
Green Cell

Rated 3 out of 5 stars

I still don’t have my order

I still don’t have my order. I don’t know, why you accept the payment, if the product was out of stock. When I placed an order, there wasn’t any message, that product out of stock. If i would see it, I don’t place the order.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

RELIABLE

EXCELLENT PRODUCTS

30 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us.

Kind regards,
Green Cell

Rated 5 out of 5 stars

Thank you

The answers were quick and brought me everything I need to know.

23 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 1 out of 5 stars

one deception

one deception, the parameters in the description do not correspond to reality, and the company only apologizes

25 November 2022
Unprompted review
Rated 1 out of 5 stars

My experience is 0 from 5

My experience is 0 from 5. None of the recommendations helped me and I was left with my problem. Non of my 2 UPS03 connected to any of my and my neighbors’ laptops.
Negative customer experience.

27 November 2022
Unprompted review
Rated 5 out of 5 stars

I would recommend to someone else!

Everything is great! Great customer service. Good & quality products.

21 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

perfect

very quick answer, and very helpfull.

20 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 1 out of 5 stars

The UPS (1500VA) whines (coil whine)…

The UPS (1500VA) whines (coil whine) like crazy when electricity is on and fan is too loud when there is no electricity. This both sounds are easily heard from another room through 2 doors.
Also, link to download controlling software (to turn beeps off) is just plain hidden. Usually, downloads are under Support menu, and not a small "Here" word on marketing webpage.

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Efficient consultant, speedy response and sorting out battery issue with replacement. Thank you!

18 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 5 out of 5 stars

Fast support response

Fast support response, successful problem fix.

18 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,


Green Cell

Rated 4 out of 5 stars

Thank you, the G C UPS Microsine 2000VA / 1400 W works OK below power 500 W. If it is more, the protection is triggered and the device automaticaly disconnects. Than the transistors burns.

Thank you, I have got some explanations I needed before the ordering, I got the device in very short time. There was a small damage of casing of the device during transportation. I hope it will not have any influence using it.

20 November 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers. We apologize for this inconvenience.

If you have any questions, please do not hesitate to contact us.
Kind regards,
Green Cell

Rated 1 out of 5 stars

Expensive, battery failed, strict warranty, no replacements

Purchased a PW23Y battery from my Dell XPS laptop, and it worked brilliantly.

About a year later the touchpad started to lift and I mad the mistake of assuming it was dust under the touchpad.

It was the battery which had expanded. Contacted Green Cell just outside the warranty and was told it was out of warranty. They offered me a 10
% discount and then a 15% discount, but said they couldn't supply the battery for 6 months! and it was still more expensive than resellers of the same Green Cell battery.

So failed after 12 months and I can't get a replacement even if I'm willing to pay.

These are expensive batteries and have proved to be as bad or worse then the cheapest crap you get on Alibaba or eBay

16 November 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look