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GoTickets Reviews 

25,185
•
TrustScore 4.5 out of 5

4.3

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Considering 22,966 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is extremely easy to navigate, featuring clear event maps that help buyers find and select their desired seats quickly. Many people describe the online purchasing journey as a very smooth, straightforward step-by-step process that saves time and clearly displays total pricing. However, some customers also noted that ticket prices were significantly higher than expected because they inadvertently used a secondary resale platform. Some people were dissatisfied with unexpected cost adjustments, unclear seat locations, or encountering confusing insurance checkboxes during final checkout.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting an easy online process and quick website... See more

Website

People report ambiguous experiences with the website, as many customers find the platform easy to navigate,... See more

Order

Reviewers highlight ambiguous aspects of order, noting that while many consumers found the process of... See more

Price

Consumers find price to be ambiguous, with many reviewers highlighting affordable costs, cheaper rates... See more

Service

Customers had ambiguous experiences with service, as many reviewers praised the quick, fast, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All I want to do is purchase a ticket for my grandson and myself I’m not interested or do I have the money to purchase anything else at this time I’m a retired grandfather just trying to spend time wi... See more

Rated 4 out of 5 stars

Easy - however, I was confused by the ads at the end of the transaction. I purchased ticket protection and thought the first ad was to activate my insurance VERY VERY Confusing. Please do not place a... See more

Rated 4 out of 5 stars

Was able to secure tickets. Billing process was not smooth unfortunately. All the additional sales attempts were not welcome

Rated 4 out of 5 stars

I had a hard time placing my order. I kept getting error messages but it finally went through

Company details

  1. Event Ticket Seller
  2. also in
  3. Online Marketplace

Written by the company

Welcome to GoTickets, your ultimate destination for securing tickets to the most sought-after live events! At GoTickets, we are passionate about bringing you closer to the experiences you cherish most. We take pride in our commitment to delivering a 100% buyer guarantee with every ticket purchase. We understand that attending live events is about more than just being there; it's about creating memories that last a lifetime. That's why we stand firmly behind every ticket we sell. When you choose GoTickets, you're not just buying a piece of paper; you're investing in an experience you'll treasure forever. Thank you for choosing GoTickets as your ticket marketplace of choice. We look forward to being a part of your journey in experiencing the magic of live events. Join us today, and let's create memories together, one ticket at a time.

Contact info

  • 1313 North Market Street, Suite 130-C, 19801, Wilmington, United States

  • gotickets.com

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,185)

23,414 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought some tickets at an inflated…

I bought some tickets at an inflated price, and the instant I hit the purchase button they said I could not change the order or cancel because the seller had already been notified and I will get the tickets via mobile delivery the day before the event in February. DO NOT USE THIS SCAM SIGHT they said they could try to resell them for a large fee

30 October 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT book with them!

Do NOT book with them! I paid $93 for an event happening tomorrow and never received my tickets. Absolutely horrible customer service – no tickets, no refund, and no proper support. Complete waste of money & time. Avoid at all costs!

30 October 2026
Unprompted review

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