Have not recieved order. Cannot contact them, do not reply to emails, phone is switched off. Have not replied to Instagram message. Have had to get bank involved. Finally recieved package, though... See more
Company replied
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See what reviewers are saying
I before had put a 1 star because I couldn’t get in contact with anyone at the store . But then I realized they are in California where all these horrible things are happening . Even through the crisi... See more
Company replied
Best pants out right now bought 1 pair for a client 48 hrs later on my 2nd purchase and patiently waiting to see what drops nextweek. Trust me the heat and diversity of these pants/ jeans dosent stop... See more
It is now July 17th and I have yet to hear anything despite me contacting them through email a few times. All I know is that my order had been placed but since then I have received nothing. It woul... See more
Company details
Information provided by various external sources
Luxury Jeans Made In The U.S.A: Carrying on a 30 year old family business. GOLDEN continues to make the same quality denim it was raised on. -StayGolden
Contact info
United States
- goldendenim.com
3.4
Average
99 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not received my order even…
I have not received my order even though the usps states it was left. So I have paid for something that I did not get. Howver the customer service representative was fast in responding and providing me direction on how to get this corrected. That was greatly appreciated
3 January 2020
Unprompted review
Excellent product and quick shipping
12 December 2019
Unprompted review
Fire a** jeans.
5 December 2019
Unprompted review
Great product
Great product! I own 14 pairs! )) Bring back some previous styles!
5 December 2019
Unprompted review
Only Jeans I buy!
No lie, Golden Denim is the only brand I feel comfortable wearing. I have at least 15 pairs of jeans that are specifically GD. The delivery process very fast and furthermore very Professional, I love the holiday discounts but more so I appreciate the Love they showed me via Social Media and for Veterans Day. Best fit, best quality and best looking jeans hands down
5 December 2019
Unprompted review
Great service and great quality!
5 December 2019
Unprompted review
Awesome experience ordering and working…
Awesome experience ordering and working with Golden Denim!! Very professional company and individuals who work there. Nothing but positive vibes across the board! Thankful and grateful for the excellent quality in customer service provided by the kind folks over at Golden Denim. Much Luv and Respect. Please keep doing you! #GodBless
5 December 2019
Unprompted review
Golden denim
Everytime I order a pair of Jean's from Golden I'm never disappointed,great quality, timely delivery, and always creating designs, and their sales are always favorably for the customer. I have close to 10 pair alone and will continue to do business with them in the near future
5 December 2019
Unprompted review
My 6th pair from golden
Great quality jeans fast service. Good deals, just don’t slack on the jeans cause they will sell out.
5 December 2019
Unprompted review
1st Time Purchase
I was really skeptical about my first purchase, just like anyone else buying anything online.
The deigns and styles are not seen everywhere and is what really attracted me to Golden Denim.
I placed my order when there was a sale to try them out.
I live in Los Angeles and got to me next day, I assume if you are on the East Coast it may take a few more days.
I like the fit, but was a bit long at a 34" inch inseam.
I called and spoke with an associate, whom walked me through searching for hemming to any two items for $10.00
I am completely satisfied and happy with my order and will be ordering again.
5 December 2019
Unprompted review
Best jeans ever
Best jeans ever! Comfortable and quality is excellent
5 December 2019
Unprompted review
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