Go Smart Repair Reviews 

1,860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent standard of work and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that their items,... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,860)

432 reviews in the last 12 months

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Rated 5 out of 5 stars

Mick came to fix the scratches on my…

Mick came to fix the scratches on my car and did an absolutely brilliant job. From start to finish, his service was professional and reliable. He arrived right on time and even sent a reminder email beforehand, which I really appreciated.

The quality of his work was excellent my car looks back to its old self. You wouldn’t even think the scratches were ever there, especially knowing how deep they were. It’s clear he takes pride in his work and pays great attention to detail.

I’m extremely happy with the results and would highly recommend Mick to anyone needing car repairs. I will definitely be using his services again in the future.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service …

Excellent service by Mick Shelly today the cosmetic repair was completed in a timely & professional way , he was knowledgeable about the products he was using and the repair looks great ..

9 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Mick Shelly provided an excellent 5 star service when repairing paintwork on my car this morning. Very professional and would highly recommend his services.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful and informative…

Really helpful and informative technician, friendly and approachable. Was knowledgeable and just got in with the job. Results speak for themselves, very good job and very happy with the outcome 👍

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

This is the second time I have had Mikey Ould, from Smart Repair, do repairs on my car. This time he did repairs to the paintwork on my front wheels and did a fantastic job. The colour match was great and the wheels look like new.
Mikey is friendly, conscientious and tidy and brilliant at what he does.
I would highly recommend Smart Repair to everyone.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Mick

Amazing service from Mick, really friendly guy and was happy to accommodate when I had to change the time! Highly recommend

2 April 2026
Unprompted review
Rated 5 out of 5 stars

GoSmart GARDx did a fantastic repair job.

GoSmart GARDx did a fantastic repair job to my front passenger door which was dented with paint damage.
Leigh Foyle performed the repair on my driveway within 3 hours without any fuss.
His attention to detail was evident and he treated my car with respect.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was very slick. Mick Shelly from smart repair did an incredible job with our alloy repairs from the first point of contact through to completion.
Would highly recommend smart repair and would always ask for Mick in the future.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality repairs

It was excellent service with Mick today for my car repairs. From start to finish, the service was excellent and highly professional. Mick is clearly very experienced; he was incredibly informative, taking the time to explain the work needed.
The quality of the finish is top-notch, and it’s clear he is diligent and takes pride in his craft. It’s refreshing to find a technician who is both honest and genuinely helpful. If you’re looking for a friendly, reliable expert to look after your vehicle, I can’t recommend Mick highly enough!"

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My repair by Go- Smart Repairs

After contacting Ethan at GO-Smart Repairs via my insurance company he kept me updated with my scheduled appointment. The day before Rhys (the technician)confirmed the appointment time, & also let me know that he’d be arriving the morning of the repair. The quality of the repair work is first class along with the level of customer care & support. All in all amazing 5 star service all around.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Mikey

Mikey, sent txt day before and actually arrived early. Excellent repair to paintwork extremely pleased with the results and the service provided. Would highly recommend. Many thanks to Micky Ould.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Just want to thank Mick for a great service once again.
Great customer care experience and would highly recommend you.
Thank you

24 March 2026
Unprompted review

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