Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more
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Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.
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United Kingdom
- go-smartrepair.co.uk
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Replied to 100% of negative reviews
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from the minute I met the technician
from the minute I met the technician, Mick Shelly from I knew we were in good hands.
A true professional warm and engaging guy had a cup of tea and a chat let him get on with his work. Caught me from my office when he was complete I inspected the work absolutely faultless I cannot recommend this firm enough if you have damage to your vehicle these are the guys to fix it. Thank you so much Mick.
Just a superb job from start to finish
Just a superb job from start to finish. Excellent communication. Very impressed with the end result, the damage has just gone. I seriously didn’t think you could repair the damage without going to a paint shop but the Technician Grant Hart totally proved me wrong.
Mike telephoned the day prior to his…
Mike telephoned the day prior to his arrival to repair minor damage sustained to my car. Very friendly likeable man arrived when he said he would repaired my car in a very professional manner. You wouldn' t know the damage had been there. Absolutely no complaints would very definitely recommend
Great service …
Mick Shelley came to do a scratch repair. Amazing work. Phoned to let me know when he’d be arriving the day before. Arrived on time. Polite, courteous and professional. Would
Thoroughly recommend
Very professional and friendly service
Very professional and friendly service.
Thank you.
Mick was fab
Mick was fab, he's always on time, with a friendly attitude to help. Lovely job
Brilliant wheel repair
Mick came to do a repair today after ringing yesterday to give an estimate of when he expected to arrive. He rang again this morning to say he was on his way. I can’t believe that the two wheels he repaired aren’t actually new!! What an amazing job he’s done and so friendly and helpful.
Perfect Job
Leigh was on time, professional and incredibly knowledgeable - a true artist matching existing paintwork perfectly. Would definitely use again.
Very professional service …
Mick made an excellent job of a scratch on my car door.
Friendly and professional, would recommend his expertise and workmanship.
Appalling customer service
An extremely poor service from this company. The original job was completed by Leigh. Looked great initially but it developed a few small bubbles so we made contact with him. He agreed to return and explained it would probably be a job he could do at the end of the day after his other jobs. Our initial contact was 9th March and to date he has still not attended, nor has he made contact with us.
He failed to attend on two occasions and made it difficult by not giving us confirmation and being unable to give a time. On another occasion, again, as he was unable to confirm a time, or if he was even going to attend, we had to advise him to leave it as a family issue had arose. However, as on previous occasions, I have no doubt whatsoever that he wouldn’t have attended anyway. We then messaged Leigh with our availability for the future as we thought this would make it easier for him. Still nothing!
Throughout this time we have made numerous calls, left several voicemail messages and sent many many WhatsApp messages. In the main he has just not responded, but we have also been given excuse after excuse by Leigh. We have remained patient and polite throughout, despite the fact that we have so obviously been lied to.
We will not be contacting again as we no longer have the car, but I would not recommend this company to anyone given the appalling treatment we have received.
Customer service should be at the heart of every company, but in this case, it clearly isn’t.

Reply from Go Smart Repair
Outstanding job on hot day
Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arrived early and was very clear about the process. How I wish all tradesmen were this good and all round nice
Gary Hart visited us to carry out a…
Gary Hart visited us to carry out a number of cosmetic repairs to our car, he was a most personable and professional person, who carried out the fixes to an excellent standard.
Would definitely recommend without hesitation.
Brilliant service
My technician Rhys was very polite and helpful and completed my car repair in an efficient and professional manner to a high standard.
I was also kept updated of arrival time so very convenient service all round. Thank you.
Perfect stone chip repair by Rhys Wake
Rhys messaged ahead to advise his arrival time and on arrival, to repair a stonechip on the bumper, he was polite and was clearly technically competent. The repair looked perfect with no visual indication that a repair had occurred. A very satisfied customer.
Outstanding!
Outstanding!
Grant was punctual, pleasant and professional. He did a faultless repair job. I could not recommend more highly.
5 ☆ all round
5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish on vehicle. Can really recommend Gardx & Smart Repair 😀.
Excellent service
Excellent service. Grant was very friendly and quality of work is outstanding. Such a great finish. My car looks like new.
Grant is an absolute magician
Grant is an absolute magician. Was impressed with how he just got on with my paintwork repair even though he had been stuck in a traffic jam for a while and was delayed which he kept me informed about. Am so delighted with the quality of his workmanship as my car is back to being pristine again. Thank you Grant.
Scratched corner bumper on my blue…
Had scratched offside corner bumper on my blue Clio which Mikey fixed quickly and now looks imaculate.
Very happy with service and arrived at agreed time. Would happily use again.
Grant from Go smart repair
Grant was early so that was great. His work was excellent and quick and we were fully satisfied and would highly recommend him and smart repair.
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