The only negative about the process was the shipping cost vs delivery time. The cost was steep for the amount of time it took to arrive.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great pricing with good availability of parts. Genuine GM part was set & functioning in a low mileage 2004 Chevrolet Avalanche. This was a complete blower motor kit, with all after market motors a com... See more
Great company! I have bought several parts from them. Ordered new gm injectors for my pickup and motor runs smooth compared to rough with aftermarket injectors and got a great price for them. They alw... See more
Company replied
I love GMPartsGiant.com because all I need to do is enter the VIN number for my wife's Cadillac Xt5 and it automatically pulls up the correct parts plus they're OEM Original, not some cheap knockoff p... See more
Company details
Written by the company
GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
Written by the company
Contact info
United States
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
4.2
Great
963 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
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Great transaction and awesome product…
Great transaction and awesome product as described! Fast and safe shipping!
28 May 2026
Reply from GMPartsGiant.com
Hello,
We’re glad to hear things worked out well for you. Reliability and proper fit are exactly what we aim to deliver. Looking forward to helping you with future OEM parts needs!
Reply from GMPartsGiant.com
Hi Peter!
We appreciate you taking the time to share your experience. We’re proud to provide genuine OEM parts customers can rely on. Thanks again for choosing us!
Reply from GMPartsGiant.com
Hi Mark,
It’s great to hear your order met expectations. We’re committed to supplying OEM parts customers can trust. Hope everything continues to work out well for you!
Updated : One of the parts arrived broken
Update. My review and issue was actually with another site (also stars with GMParts…) and not with GMPartsGiant. I looked again after they reached out to offer me a refund. Well played on their part! They seem like a good company that cares about their reputation.
Original:
One of the parts arrived broken, but since it was an $8 part, the cost to arrange a replacement was higher cost to me than just buying a new one from someone who would pack it with a little more care.
27 May 2026
Reply from GMPartsGiant.com
Hello Daniel,
We’re happy to hear everything came together smoothly in the end! We're glad we had the opportunity to address your concerns and help resolve the issue. Customer satisfaction is important to us, and we appreciate you giving us the chance to make things right. Thank you for your patience and for your support!
Reply from GMPartsGiant.com
Hello Patrick,
We appreciate you choosing us for your OEM parts needs. We’re glad the OEM parts worked exactly as expected. Thanks again for being part of our community!
Reply from GMPartsGiant.com
Hi Terrence!
We’re glad we could help you find the right part. We’re proud to provide genuine OEM parts customers can rely on. Hope to serve you again soon!
Reply from GMPartsGiant.com
Hi Bruce!
Great to hear everything arrived as expected. Reliable delivery is something we take seriously. We appreciate your support and future business!
Reply from GMPartsGiant.com
Hello,
We’re happy to know you had a positive experience. We focus on offering OEM parts with dependable fit and quality. Hope to serve you again soon!
You had the right part I needed in…
You had the right part I needed in stock and delivered it in a timely fashion
2 April 2026
Reply from GMPartsGiant.com
Hello Aaron,
We appreciate you taking the time to share your experience. It’s always great hearing from satisfied customers. We appreciate your support and future business!
Every thing worked out with my Order…
Every thing worked out with my Order and thanks for all the help in getting the correct parts for my truck.
7 May 2026
Reply from GMPartsGiant.com
Hi Butch!
It’s always great hearing from satisfied customers. Reliability and proper fit are exactly what we aim to deliver. We appreciate your support and future business!
Website was very easy and helpful to…
Website was very easy and helpful to use. Great prices with fast shipping
10 November 2025
Reply from GMPartsGiant.com
Hi Brian!
We’re happy to hear everything came together smoothly. We work hard to ensure orders arrive accurately and efficiently. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support!
Reply from GMPartsGiant.com
Hi Steven!
We’re happy the process was easy and straightforward for you. We work hard to ensure orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs!
Perfect fit and works great!
29 April 2026
Reply from GMPartsGiant.com
Hi Ronald!
We appreciate you taking the time to share your experience. Reliability and proper fit are exactly what we aim to deliver. Thanks again for choosing us!
Great price and the front spoiler/lip…
Great price and the front spoiler/lip was exactly what I was looking for
6 May 2026
Reply from GMPartsGiant.com
Hi Joe!
Happy to hear the order worked out well for you. We’re glad the OEM parts worked exactly as expected. Your support truly means a lot to our team!
Easy to order and it was shipped fast.
13 May 2026
Reply from GMPartsGiant.com
Hi Jeffrey!
We appreciate you sharing your thoughts with us. Glad to hear shipping and packaging met expectations. We look forward to your next order!
Avoid this site
Advertised 1-3 days processing and shipping. Took 16 days for them to ship. No email or notification of delay. No compensation for complication. A poor attitude customer service representative and paid $65 for 3 week shipping of a plastic wheel well liner. Avoid if possible
27 May 2026
Unprompted review
Reply from GMPartsGiant.com
Thank you for your feedback. While most orders and refunds are processed within our standard timeframe, unexpected delays can occasionally occur but has been notified to you via email. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention. Your feedback is essential for improving our services.
Ordered 5w30 trans fluid and received…
Ordered 5w30 trans fluid and received 75w 80. They won’t accept returns for fluid, and they won’t refund me after stringing me along for 2 weeks. They even tried to act like these two viscosities are interchangeable and ultimately denied my claim. Do not use these people, they literally scammed me out of 70$ and I’m trying to get my money back through the bank now.
6 May 2026
Unprompted review
Reply from GMPartsGiant.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
misleading site inventory and delayed my repairs week
My experience with GMPartsGiant was nothing short of aggravating. I placed an order for parts that were clearly listed as “in stock” on their website, only to have it canceled several days later due to “availability issues.” The site was never updated to reflect the shortage, which felt misleading.
When I tried to get answers, I was told to call — but their phone system simply redirected me without connecting to a real person. The online chat option was a joke, total waste of time leaving me with no direct way to resolve the problem. request supervisor multiple times, never granted even after multiple reps through chat.
Adding to the frustration, they kept a hold on my bank card for several days after canceling the order and refused to release it sooner. This tied up my funds unnecessarily and caused a major inconvenience.
Overall, the outdated inventory info, lack of communication, and slow handling of payments made this a very poor experience.
⭐ Rating: 1/5 – Misleading stock info, unreachable support, and delayed funds return 3 days
22 May 2026
Unprompted review
Reply from GMPartsGiant.com
Hi Donald,
We appreciate you taking the time to share your experience. Reliable delivery is something we take seriously. We’ll continue working hard to provide OEM parts you can count on.It means a lot to have your support!
Fraud
3 April 2026 I went to gmpartsgiant.com website. You have to enter the vehicle prior to starting a purchase. I ordered a thermostat asm eng cool part 12642691 via sales order VG83642696. Part arrived 6 April 2026..April 24, I contacted to return the item because it was not the correct part for my vehicle. I was contacted stating it was an electrical part and not returnable. I informed them I had put the VIN in and this was the recommended part....they email back stating I received a superseding part 24588515 and the parts are interchangeable and should work. The website did not reflect the updated information and the final answer was still no I was not authorized a return....the part clearly was not interchangeable it was totally different..I had to go to the local Chevrolet dealer and get the correct part.
24 April 2026
Unprompted review
Reply from GMPartsGiant.com
Hi Kimberly,
Thank you for your feedback.
After reviewing the order, we were unable to locate a VIN submitted at checkout. Fitment can vary without VIN verification, as multiple parts with the same name may apply depending on trim level or production date.
We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, and the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need.
We understand your frustration; however, electric components are not eligible for no-longer-need returns.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.
For more information regarding our returns policy, please visit
https://www.gmpartsgiant.com/service/gm-return_policy.html
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