I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more
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Updated from a 1 star review. Was initially charged double for shipping and denied acknowledgement of the issue nor a refund of the extra shipping (for windshield wipers, shipped from Wisconsin to... See more
Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going... See more
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more
Company details
Written by the company
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Written by the company
Contact info
4.3
Excellent
685 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Good place for hard to find parts
This company furnished an accurate diagram of the area of my car which needed a replacement part. The description and part number were accurate enabling me to select the part I needed.
18 June 2026
Correct parts were delivered on time as…
Correct parts were delivered on time as promised. Pricing was better than my local dealer.
18 June 2026
Great service and no issue with the…
Great service and no issue with the replacement part. Everything went exceptionally well from the order process to receiving the parts. Will use Lexus Parts in the future. Thanks.
18 June 2026
The parts arrived quickly
The parts arrived quickly, and the ordering process was simple and hassle-free. The prices were very fair, especially compared to the dealership. I’ll definitely be ordering my parts from here from now on.
18 June 2026
Thermostat arrived without the rubber…
Thermostat arrived without the rubber gasket as shown in your photo. The photo clearly shows the gasket on the thermostat. I called and was told to send a picture of the missing part . Like that is possible. Anyway y’all wanted me to jump through hoops for a 6 dollar part. I decided screw it and bought a gasket from Oriellys.
18 June 2026
Reply from LexusPartsNow.com
Thank you for your feedback. While we try our best to reflect the true condition of the item, our online catalogue/ stock photos are for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
We appreciate you bringing this to our attention, and we are committed to improving the accuracy of our catalogue. Your feedback is essential for improving our services.
Great overall experience
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
18 June 2026
Easy to find the part I was looking…
Easy to find the part I was looking for. Good quality part and quick shipping
18 June 2026
In order of importance:
In order of importance:
1. Parts were actual OEM parts. They were identical in every way to the part they replaced.
2. Parts shipped and arrived quickly.
3. Parts were reasonably priced.
18 June 2026
Took a little long to get parts and I…
Took a little long to get parts and I ordered a hose and some clamps. The clamps came with the hose but the description didnt say that. Over all experience was great.
18 June 2026
The rear wiper blade did not fit
The rear wiper blade did not fit. The wrong part was sent.
18 June 2026
Reply from LexusPartsNow.com
Thank you for your feedback. Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit www.lexuspartsnow.com/service/lexus-return_policy
Exactly what I needed
Exactly what I needed, perfect fit of two new Lexus key gloves. Fast shipping, too!
18 June 2026
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