The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(410)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another beautiful purchase received…

Another beautiful purchase received today from The global Luxury Closet. I must have bought easy 10 bags from Sacha. Always exactly as described.
It’s rare I will buy anything preloved BUT u will from Sacha , I know she is very very particular with what she sells.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Just the BEST

Just made my second purchase from Sasha. There really is no one better. Sasha is trustworthy, organised, so fair and buying from her is always amazing. She goes to such effort to package your bag like a boutique. I would never buy Chanel from anyone else!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

No 1 Preloved Designer Business

Just made my 5th Chanel Handbag purchase. This is my go to business for preloved designer goods because they are always in exceptional condition (many kept unused). The whole process of buying and receiving is extremely easy and quick with constant updates. Highly recommended.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic as always

Returning customer. Another beautiful bag. Top class service and beautiful packaging and fast delivery from Sasha. Will definitely return and highly recommend. Many thanks.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

100% recommended

First time buyer here. Was skeptical in the beginning but Sasha was super helpful, honest and reassuring at every stage. Sent tons of photos to make sure I was happy with the quality of the item and my choice. Once payment was made, delivery was instant and she was so kind to enclose a little gift with my purchase. Will definitely come back for further purchases. Genuine seller that will go miles for customers

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Saw recommendation for sacha on the…

Saw recommendation for sacha on the medics bag group.
Enquired whether she had a Chanel bag in stock. She sourced me the bag I wanted. Then she sent me lots of photos of the condition of the bag.
Sent the bag asap and packaged well.
Well priced and exactly as described by sacha.
Very approachable seller!
Would buy from sacha again - already asked her for another!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t trust anyone else! Great service

Sasha at GLC was incredibly professional, honest & transparent with the purchase of my Chanel bag. I have friends that have purchased from her previously so went off recommendation and she did not disappoint. From initial contact, to informing me of the best after care for the bag she was great. I highly recommend and can assure you with confidence that you’ll receive brilliant service and end up with a bag you’ll love forever!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Sasha is excellent

Sasha is extremely knowledgeable and helpful. She provides lots of information as well as photos. She’s also very nice to deal with and keeps you informed on every step including prompt shipping. Will look forward to using her services again in the future. Was very happy with the whole experience and love my bag.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Sasha is a wonderful seller

Sasha is a wonderful seller, incredibly knowledgeable and helpful. She communicates quickly, clearly and is super transparent and trustworthy. I have purchased two Chanel items from her and they are exactly as described. Thank you Sasha!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Sasha is a gem!

Sasha is a gem, I consigned a Chanel bag with her and she did an excellent job selling it for me. Seamless from start to finish, Sasha is a trustworthy person to choose whether you are buying or selling!

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Sasha is a true gem of a find 💎

I have been following Global Luxury Closet on social media for a while and love looking at all the stunning bags. I purchased a beautiful Chanel bag for a special birthday. Sasha is so passionate, kind and knowledgeable, nothing is too much trouble. Sasha’s answered my endless messages and questions with patience and kindness. I love how I was kept updated along the process with several photos - even upto postage. The bag arrived packed really secure but also beautifully wrapped - like straight from a boutique. After I had received the bag Sasha kindly said that she was always here for any questions or advice around taking care of the bag. I am so happy that I found Sasha, not just for future purchases but for consignment too. 🖤

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Seamless transaction with Sasha

Seamless transaction with Sasha! She has a great selection of bags and is very responsive with pictures and updates every step of the way. First time buyer and very satisfied. She even took the initiative to get my purchase authenticated for me. Highly recommended!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Second purchase from her

Second purchase from her , she’s the best at everything. From sending more photos and video ,full of TLC the way she wrapped the bag .and even better she send liner too ..
Never met seller better than her .

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing transaction

This was my second purchase with Sasha and I have to say, she was on top of everything from sending me more pictures of the item to literally telling me the driver is on the way to my house for signature. Very smooth transaction and let’s not forget the most beautiful bag in immaculate condition! Thank you Sasha for my dream bag. It’s been nothing short of an easy transaction.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

A+++ experience

A+++ experience. Sasha was wonderful to work with. I kindly asked for Zeko authentication for a Chanel bag before I purchased, she did it same day without any hesitation. Sent millions of photos of the bag. No delays in WhatsApp communication. Well packaged with fast shipping to USA. Would absolutely recommend and purchase from her again.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

High quality experience with an excellent seller!

I had the best experience with Sasha at The Global Luxury Closet, due to her outstanding service and expertise. I was very hesitant at first to purchase from a private seller, I had always purchased in a store, but the style I wanted was not in any of the new collections. I had tried searching at all the main resale online retailers (rebag, FASHIONPHILE, TRR) and was always disappointed with the cost and condition of the bags listed. I decided to ask in a Chanel group and someone mentioned Sasha. She had the exact bag I was looking for and made the entire process 100% simple. She was super patient and helpful throughout all of my questions and hesitations. She always was ready to provide me any information I needed and even when I needed extra time to consider my options- she was always very kind and patient. I highly recommend her to anyone looking for high quality bags and I will definitely be purchasing from her again. The packaging, the delivery, and the bag was a 100% perfect. The bag surpasses what I saw in her photos. Thank you, Sasha!! ❤️❤️❤️

29 November 2024
Unprompted review
Rated 5 out of 5 stars

The Only Place to go for Preloved Quality

Just made my 2nd purchase from Sasha @ Global Luxury Closet. It will not be my last, Sasha goes over and above to make sure you are happy with your purchase from comprehensive photos and descriptions to advice on storage and aftercare. Highly recommend

26 November 2024
Unprompted review

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