Our experience with Girlings was appalling. They attempted to withhold an elderly tenant’s deposit to pay for what appeared to be the landlord’s refurbishment of already outdated décor. They... See more
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I have been living In Girlings property for over a year and I certainly do not agree with the five star ratings. Our property manager is not very helpful at all. When visitors come and we are out he... See more
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Very sad during this Covid 19 crisis Girlings had offered help. I am key NHS worker and I temporary lost Job due to most of suspended Out patients Heart assessments. As I am in Limbo with my Furlough... See more
Company replied
Girlings service has gone seriously downhill since the move to Bath. Phone calls go unanswered and e-mails unresponded to. I have been trying to find out what is happening with the rent review on my p... See more
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Company details
- Retirement Scheme Provider
- also in
- Apartment Rental Agency
- Condominium Rental Agency
- Property Management Company
- Real Estate Rental Agency
Written by the company
Helping you to discover the freedom renting in retirement can bring…. Girlings is the UK’s leading retirement property letting agent, for over 25 years we have been specialising in letting age exclusive homes allowing people to continue to live independently in later life.
Contact info
2 Crescent Office Park, BA2 2AF, Bath, United Kingdom
- 01225 251 916
- lettings@girlings.co.uk
- girlings.co.uk
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We are very happy with everything here…
We are very happy with everything here couple minor hiccups but all ok reall

Reply from Girlings Retirement Rentals Ltd
Very friendly and helpful teams from…
Very friendly and helpful teams from the initial viewing to moving my elderly mother into the apartment.
Snags resolved very quickly and follow up phone calls received afterwards ,ensuring work completed to our satisfaction.

Reply from Girlings Retirement Rentals Ltd
My Dad moved into Girling wardon…
My Dad moved into Girling wardon Controlled nearly two months ago. Right from the moment I contacted Girlings on his behalf, they were brilliant. Dad has settled really well. He is loving wardon Controlled life and the independence it has brought him. For example the usage of lifts. Thank you very much for all you have done Kindest Regards

Reply from Girlings Retirement Rentals Ltd
This is a new way of life for me so was…
This is a new way of life for me so was a bit dubious in the beginning, however, the staff at Girlings were very helpful and answered my numerous questions with good heart.They helped to put my mind at rest.

Reply from Girlings Retirement Rentals Ltd
Found my space
Found my space: safe, secure and warm and friendly. Choose this apartment because of location but everything else makes it the ideal location, Settling n really well.

Reply from Girlings Retirement Rentals Ltd
Girlings and there team made what was a…
Girlings and there team made what was a stressful time for my uncle and our family simple reassuring and personal from first contact we were kept updated reassured and the David the manager at the property was also fantastic my uncle loves is apartment and has is independence back a massive Thank You from us all
Yours Sincerely Daniel larsen on behalf of Alexander Beavan

Reply from Girlings Retirement Rentals Ltd
I found Girlings to be both polite and…
I found Girlings to be both polite and helpful the process was a little slow but this was understandable in view of the covid 19 crisis

Reply from Girlings Retirement Rentals Ltd
Very helpful and good to deal with
Girlings went above and beyond in helping me secure a property, much more helpful and interested than most letting agents.They made me feel that they actually cared, which was something I greatly appreciated during a difficult time. I would recommend them if you are looking to rent a retirement property.

Reply from Girlings Retirement Rentals Ltd
Moving in
Moving in was done with a minimum of disruption and clear instructions and conditions. However after submitting my inventory with a few snagging problems I have never received any acknowledgement of agreement or offer to remedy the small things listed. I can however say that a problem with my heater in the lounge was quickly dealt with and a replacement was fitted within 3 days . I am satisfied with the overall set up within Homeport house and the management.

Reply from Girlings Retirement Rentals Ltd
Very quick in dealing with our…
Very quick in dealing with our predicament and also the completion was extremely quick

Reply from Girlings Retirement Rentals Ltd
Pleased and not so pleased!
I am very pleased with my flat and the way in which my initial move was handled by Girlings. However on the maintenance side of things I am still awaiting my shower on / off pull switch to be repaired despite having reported it within a week of my move.

Reply from Girlings Retirement Rentals Ltd
All contact with the Girlings staff was…
All contact with the Girlings staff was very helpful, polite, friendly and professional. I was also extremely pleased with the cleanliness of the flat when I actually moved in and the arrangements made to check the alarms etc. I am very happy with my flat and I hope to remain here for a long time. Thank you.

Reply from Girlings Retirement Rentals Ltd
Professional
Professional, friendly and quick to respond to queries. Answered all of my queries favourably.

Reply from Girlings Retirement Rentals Ltd
Very impressive customer service
I helped my father downsize from his old terraced house to a flat in sheltered accommodation. We decided to rent a flat that was managed by Girlings.
From the very first interaction our queries were resolved quickly and professionally, the steps we needed to take to complete the rental were laid out clearly and easily. I was genuinely impressed by their office and how smoothly the whole process operated.
The staff at Girlings made a very stressful time for myself and my father significantly easier. I am really, really happy with the service we received.

Reply from Girlings Retirement Rentals Ltd
I find this a delightful flat Looking…
I find this a delightful flat Looking at squirrels 🐿 out of my window! I only have one thing that spoils it! My flat is over the laundry room! Although there is a notice I believe! I’m isolated so don’t use it to say Eight in the morning till Eight at night some residents don’t adhere to this ! If they lived above it they would realise some times I feel like I’m living in a laundromat! Whether it’s the soundproofing or the machines compressors aren’t working! It’s a shame as everything else is great! Eddie told me there are notices up but this morning it was 7/30 when it started and some nights on till 9 ! I know you cannot dictate to the residents but it is spoiling my time here !

Reply from Girlings Retirement Rentals Ltd
Fast response to query
My mother, in the past, rented with Girlings and was always happy, safe and secure. And yesterday, once again, I found a first rate service. Thank you Gill for your quick response to my request. It is much appreciated.

Reply from Girlings Retirement Rentals Ltd
Always been helpful and reliable even…
Always been helpful and reliable even though these trying times.

Reply from Girlings Retirement Rentals Ltd
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