Ordered a Mothers Day gift for myself and my mom-I LOVE the silk pillowcases ! Also the jade comb that is wonderful for hair stimulation. I have been happy with all the products I have gotten over t... See more
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I HAVE HAD THE PLEASURE OF USING SEVERAL OF GINGER CHI PRODUCTS. THEY ARE ALL GREAT PRODUCTS. I THINK YOU WOULD ENJOY THESE PRODUCTS AS I HAVE. LISTED BELOW ARE THE PRODUCTS I HAVE USED. MUSLIN F... See more
Company replied
I purchased several different jade guasha and bian tools along with face regenerative oil and juniper oil. The tools are effective and high quality, I'd recommend buying from Gingerchi over other bout... See more
Company replied
Love GingerChi! The website is secure and easy to navigate, which I appreciate. The products arrived in no time and I had the option to protect my purchase through Route, which I did take advantage... See more
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Company details
About gingerchi.com
Written by the company
About GingerChi
GingerChi is a New York based Indie beauty Company using all-natural and pure plant-based ingredients. Based on the concept of yin yang and ‘Chi” this natural and organic Beauty line uses ginger and therapeutic essential oils to bring out beauty from within. Founded in 2011 by Anna Lam, the company also opened a Therapy Room in 2019, offering unique Treatments such Acupuncture and GuaSha Facials, Acupressure Body Massage and Rebalancing Deep Cleanse Facials.
Our Mission
GingerChi offers safe and alternative solutions with high quality ingredients without the plethora of chemicals. Hand made in small batches to ensure freshness, eco-conscious GingerChi uses sustainable packaging, plant based and wherever possible organic ingredients. The first to introduce the Jade Roller in 2012, GingerChi prides itself in sourcing the best quality and sustainable Facial tools and accessories from around the world to compliment the all-natural beauty line.
Contact info
United States
- gingerchi.com
4.9
Excellent
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Gingerchi-a rare gem
Excellent service and excellent quality products. What more could a person ask for? I found Gingerchi several years back and keep returning because of the amazing quality, consistency, and care of products and service.
22 February 2022
Reply from gingerchi.com
Thank you so much for the kind words and loyalty, Sara! We appreciate your support and hope to continue providing you with the best quality GingerChi products and services. We are so happy to have a loyal customer like you. Thanks again..!
love the products I ordered
20 February 2022
Reply from gingerchi.com
Thank you for the kind words Janeriff! We are glad that you are enjoying GingerChi products. We appreciate your feedback and will be more than happy to help you out if you need anything.
Teas and body oils
I am enjoying my teas and body oils. I was sad to not receive the free gift. Maybe you ran out.
12 February 2022
Reply from gingerchi.com
Dear Anne. Thank you so much for letting us know you are enjoying the teas and body Oils! Since your order was over $80 you were definitely entitled to receive the GingerChi Chinese New Year gift. The response for the promotion was overwhelming and due to human error on our part, we must've have left out it of your package by mistake. Our sincerest apologies! We will send the gift out to you as soon possible. We at GingerChi really appreciate your continued support. Thank you!
Always the best products delivered…
Always the best products delivered promptly by the wonderful proprietor of this magical shop!
A treasure of good skin care at reasonable prices.
Thanks for being a small shop that cares.
Malorie B
24 January 2022
Reply from gingerchi.com
Dear Malorie! Thank you for your kind words, we are always looking to provide the best service possible. We hope that you continue shopping with GingerChi and please reach out if there is anything that we can do for you.
Wonderful and quick service
Wonderful and quick service. Received my guasha face comb within days and it's a very high quality! Will definitely order from Gingerchi again!
24 January 2022
Reply from gingerchi.com
Thank you for your feedback Kristin! We're glad to hear that you had a wonderful experience with Gingerchi, and we're so happy to hear that you received your order in a timely manner and that you are happy with the quality of GingerChi guasha face comb.
This oral detox is great for healing of…
This oral detox is great for healing of mild mouth and gum issues. Gentle yet effective.
8 January 2022
Reply from gingerchi.com
Thank you for the feedback, Runner! We're glad to hear that the GingerChi Oral Detox working well for you. Please reach out if you have any questions or if we can be of any assistance.
Amazing customer service
Amazing customer service. I ordered some products for my besties birthday and they hand delivered the gift with a handwritten card. Would definitely order from them again!
1 January 2022
Reply from gingerchi.com
Thanks for the kind words, Lauryn! We hope your friend enjoyed her GingerChi gift. We were happy to help to get the gift out to her in time.
I received my beautifully packaged...
I received my beautifully packaged items and they did not disappoint. I called the owner to see if the items being sold on Amazon are authentic. I heard her on NPR's Reveal. She was as lovely as could be, offered free shipping. I ordered a special discounted package which had free shipping so hopefully I can get free shipping on my next order 😁. All the items are clean, smell wonderful and I can already see a difference in my skin. Love the serum, makes my skin soft and smooth without being greasy. Love my tools as well. Will try the rice brand powder next. Thank you!!
21 December 2021
Reply from gingerchi.com
Thank you for your kind words, JacquiLaz! It was a pleasure to speak with you! We're so happy that you enjoying the GingerChi products and we're honored to be a part of your skincare routine. We look forward to hearing about your experience with the rice powder and hope it's as beneficial as the other items.
I got this for my granddaughter for…
I got this for my granddaughter for Christmas it was very easy to order and I got it right away
19 December 2021
Reply from gingerchi.com
Thank you for your purchase, Barbara! We're so happy to hear that you received the Gingerchi products on time. We're always excited to hear from our customers and would love to hear your feedback & suggestions, please reach out anytime.
Gingerchi deserves top ratings for…top quality service & products
Gingerchi deserves top ratings for quality service, wonderful products, and fast, reliable shipping. Attention is paid to details ~ a personalized thank you note is enclosed and products arrive in packaging that protects during shipping. Ordering, receiving, and using gingerchi products all equal a good experience and indicate an exceptional company. Thank you!
10 December 2021
Reply from gingerchi.com
Thank you for your kind words Susan! We're so glad to hear that our customer service and products meet the standards of excellence you've come to expect. It's always a pleasure to hear from our customers, and we'll be sure to pass on your feedback internally as well.
We hope you enjoy using GingerChi for many more years ahead.
The silk products are luxurious and the…
The silk products are luxurious and the packaging is beautiful for gifts.
Thank you, Anna.
6 December 2021
Reply from gingerchi.com
Hi Row, I'm so glad you enjoyed the GingerChi silk products. Our packaging is designed to be luxurious and beautiful for gifts as well as functional for storage. We're happy that it made a good impression on you!
Reply from gingerchi.com
Dear Harvey, thank you for taking the time to leave a review and we're thrilled that you enjoyed your experience with GingerChi. I'm so glad that our personalized service made such an impact on you! We hope to see you again soon!
The item was shipped and received in a…
The item was shipped and received in a reasonable time frame.
5 December 2021
Reply from gingerchi.com
Thank you so much Janet for your feedback. We're glad to hear that you were satisfied with the shipping and delivery time frame of GingerChi products! Thanks again for your feedback.
Reply from gingerchi.com
Hi Andrea, Thank you for taking the time to leave a review. I'm so glad that you're enjoying GingerChi product and service! We appreciate your comments about our fast delivery and great customer service. Our team is always working hard to provide an exceptional experience for all of our customers--we are so pleased when we hear back from them! Thank you again, Andrea.
I love ginger chi
I love ginger chi . Ana is amazing . I had a facial from Rose . She sent me free samples and I will always order from her
1 December 2021
Reply from gingerchi.com
Thank you for your review Nicole! I'm so glad to hear that our products and services have been a good experience for you. We love hearing from customers about their experiences with GingerChi, it's what keeps us going!
I'll make sure your feedback is passed on Rose. Thank you again for taking the time to share this with us, we really appreciate it!
Great quality products and super fast…
Great quality products and super fast shipping! Loved that the dry brush came with a little 'guide' on how to use. Satin pillowcase is definitely better than the one I was using previously. I'll definitely be back.
29 November 2021
Reply from gingerchi.com
Thank you for your positive review, Joy! We're so glad to hear that GingerChi products are meeting all of your needs.
We do hope you'll come back and check out more of our products in the future--we have a lot on offer!
Love all the products I have tried so…
Love all the products I have tried so far. Everything feels great on my skin.
27 November 2021
Reply from gingerchi.com
Hi Katie, thank you, I'm so glad to hear that the GingerChi products are working well for you! We strive to create the best possible experience for your skin and it sounds like we've done just that. Thank you again for sharing your feedback with us!
Ginger Chi has the most wonderful…
Ginger Chi has the most wonderful products, education and service.
Especially love the Gua Sha tools, the rollers and the Gua Sha Bain Stick!
Thank you for making my beauty routine a wonderful, happy and successful experience.
Natalie
20 November 2021
Reply from gingerchi.com
Natalie, thank you for your kind words. We are so happy to hear that our products have made your beauty routine a success!
We're also very excited to know that the Gua Sha tools and rollers were helpful in adding an extra dose of happiness to your day. If there's anything else we can do for you in the future, please let us know!
Satin Pillowcases
Satin Pillowcases
Packaging was very nice and delivery was very timely. Also appreciate the personalized note!
20 November 2021
Reply from gingerchi.com
Thanks for taking the time to review our product PB! I'm so glad you enjoyed your experience with GingerChi and that we were able to meet your expectations. Thank you !!
I love when I order and get my order…
I love when I order and get my order within 3 days. I love all their products and will continue using them.
19 November 2021
Reply from gingerchi.com
Thank you for your review Teresa! I'm so glad to hear that we're able to get orders out in a timely manner and that our products are of good quality. We hope you enjoy the rest of your GingerChi experience with us. Thanks again for your kind feedback.
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