Just spent a great couple of hours in Gillies (Perth branch) and found each member of staff very helpful, attentive and very knowledgeable about the products. Clark helped us with our table, Lynne he... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
Written by the company
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Contact info
180 Brook Street, DD5 2AJ, Broughty Ferry, United Kingdom
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
Replied to 67% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service both in the shop and on delivery High quality furniture
Very helpful advice given by your store staff
Excellent service on delivery of our goods
Again the two delivery men where equally helpful and very approachable
New Carpet
The whole process of choosing,buying, delivery and fitting our carpet was seamless. Thank you
The delivery of my 3 piece suite went well.…
The delivery of my 3 piece suite went perfectly. I was kept up to date with the delivery time and it arrived at the expected time. The delivery men were very efficient and helpful.
Gillies’ staff are knowledgeable and…
Gillies’ staff are knowledgeable and experienced in customer services. We always have found them to be so helpful.
Fantastic friendly professional service…
Fantastic friendly professional service from Claire.
Excellent customer service fast and…
Excellent customer service fast and expedient delivery.
Salesman Ruaridh did a great job…
Salesman Ruaridh did a great job helping with my purchase. Delivery was swift and guys who delivered and built up furniture were polite and efficient. Very happy with the whole process, thanks.
Gillies Perth Branch, well worth a visit
Just spent a great couple of hours in Gillies (Perth branch) and found each member of staff very helpful, attentive and very knowledgeable about the products.
Clark helped us with our table, Lynne helped with our bed and mattress and then finally Rod helped with our carpet. Thoroughly recommend a visit.
Good selection and very good, helpful service.
Very helpful salesman. Always a good selection of quality items.
Our only criticsm is the lengthy delay between ordering and delivery of irems.
Rory the salesman was very patient and…
Rory the salesman was very patient and didn’t pressure me for a sale. My order was ready 2 weeks before expected. The two delivery men were very helpful and cheerful -everyone I dealt with is a credit to your business.
The guys who came on time were very…
The guys who came on time were very pleasant and set up the bed with the minimum of fuss.
My furniture delivery was faultless
My furniture delivery was faultless. I had arranged removal of my old lounge suite (by a local charity recycler) on the same day as the Gillies delivery, and by coincidence the two vans arrived at the same time. Your crew weren't fazed by this and mucked in with the other crew to get the old out and the new in in the most efficient way. Service with a smile!
Awesome service from start to finish…
Awesome service from start to finish from ordering to delivery. Thanks for the superb experience
Gillies staff
While looking for our suite Clark Rennie was most helpful and helped us find just the right thing,
Delivery was delayed as we had to wait for our old one to go, and the staff in Dundee were also understanding, and the delivery men quick and efficient,
Very Professional
Both sales and delivery team were extremely helpful and professional throughout this purchase.
Brendan from the aberdeen shop was…
Brendan from the aberdeen shop was amazing from start to finish and keep me right and held my flooring until we were ready to collect it - thank you
Very good communication regarding…
Very good communication regarding delivery. Delivery smooth, friendly and faultless.
Your two men were very helpful and…
Your two men were very helpful and pleasant. However, our experience was spoiled by a battery missing. One of the men ordered a battery and an empty envelope arrived quite promptly. One missing battery could be acceptable but the empty envelope for the replacement is suspicious? Someone is after your batteries!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








