The global plan worked seamlessly in South East Asia travels. User-friendly. Just took a few minutes to get going when it first switched on but once it got going it was generally good. Anxiety causing... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is great and works flawlessly once you have it going. However, the app needs some work. It only allows 2 credit cards to be on file, but it's difficult to figure out how to delete them - p... See more
Company replied
Service was good even at the beach it will fluctuate between H+ and 4G but kept me connected all the time during my trip, easy to install eSim. I used the unlimited service to Mexico and it was free b... See more
Company replied
It’s great that I could access most of the Apps even downloaded the photos on the WhatsApp in China, however, it was quite slow while I wanted to click the link to view. I can’t remember the video co... See more
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Company details
Written by the company
Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.
Seamless Connectivity, Exceptional Support
Written by the company
- Reliable Global Data with Customer Support You Can Trust
- Stay connected effortlessly with GigSky’s reliable eSIM technology—on land, in the air, and at sea. Our dedicated support team is always here to help, ensuring a smooth and hassle-free experience wherever you go.
Contact info
United States
- help@gigsky.com
- gigsky.com
Stay Connected Anywhere: Land, Air & Sea
4.3
Excellent
8K reviews
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Easy to setup
Easy to setup, fast and reliable. Very cost effective as well. App has easy to track usage.
28 September 2026
Reply from GigSky
Thank you for your feedback, Olga, and we are so glad it was easy to set up, fast and reliable, and very cost effective, with an app that makes it easy to track usage! Best regards, The GigSky Team
Reply from GigSky
Thank you for your feedback and we are so glad it was great, easy to set up and use internationally! Best regards, The GigSky Team
Didn't work in some cities
Most of the time the service was excellent, but there was no internet in Lucerne Switzerland and Montreal Canada. Tried everything suggested by Google search (using WiFi). Nothing worked.
3 October 2026
Reply from GigSky
Thank you for your feedback, Joe, and we are glad the service was excellent most of the time! We are sorry there was no internet in Lucerne, Switzerland, and Montreal, Canada, even after trying everything suggested by Google. Please reach out to our support team at help@gigsky.com with your account details so they can look into what happened in both locations. Best regards, The GigSky Team
Absolute worst esim service that I have…
Absolute worst esim service that I have ever used. Wasted money purchasing 30gb for 30 days while at sea on Royal Caribbean's Liberty of the Sea. Purchased 1 day internet from RCCL to write this review.
I moved around the ship with no improvement in service. I contacted Customer Service and the email indicated they will give me a refund to my credit card. It may take 5 to 10 days according to email
5 October 2026
Unprompted review
Reply from GigSky
Thank you for your feedback, Robert, and we are sorry to hear you wasted money purchasing 30GB for 30 days at sea on Royal Caribbean's Liberty of the Seas, and ended up having to buy a day of internet from RCCL instead. Connectivity at sea depends on available coverage in each area, and factors such as distance from shore and ship structure can affect the signal. For more information on cruise connectivity, please visit: https://support.gigsky.com/en/articles/16390087-cruise-connectivity-issues. Please reach out to our support team at help@gigsky.com with your account details so they can review your case. Best regards, The GigSky Team
Reply from GigSky
Thank you for your feedback, Dalma, and we are so glad it was reliable and overall great, even if a bit difficult to install! Best regards, The GigSky Team
Went to Europe
Went to Italy, Switzerland, Belgium and Netherlands with the same data plan. Worked flawlessly everywhere. Good speed and coverage.
5 October 2026
Reply from GigSky
Thank you for your feedback, Matthew, and we are so glad GigSky worked flawlessly everywhere during your trip to Italy, Switzerland, Belgium and the Netherlands, all with the same data plan, with good speed and coverage! Best regards, The GigSky Team
The service is intermittent in China
The service is intermittent in China. Would be nice if it was consistent.
27 September 2026
Reply from GigSky
Thank you for your feedback, and we are sorry the service was intermittent in China. Connectivity in China can be affected by regulatory and local infrastructure factors. We appreciate your feedback about wanting more consistency and will take it on board. Best regards, The GigSky Team
Mediocre option at best
I only had LTE service and unreliable service quite often. If this hadn’t been free, I would have demanded a refund.
28 September 2026
Reply from GigSky
Hello, thank you for your feedback. We are sorry to hear that you experienced unreliable service and LTE-only connectivity. We strive to provide consistent data performance, and troubleshooting like toggling Airplane Mode or verifying your APN settings can often help resolve local connection issues. Please reach out to our team at support@gigsky.com so we can investigate your experience and help ensure a smoother service next time! Best regards, The GigSky Team
Data is slow as hell
Data is slow as hell. It says LTE and 5G data but barely loads at 3G speed (and I did everything the company suggested below in their reply). It was this slow in 2025 when I was in a different country. How is it still so slow in 2026??? Thankfully the data is complimentary, because I would have hated to pay for this kind of speed. Please improve your cellular speed! My Tmobile international plan provides much better speed.
28 September 2026
Reply from GigSky
Hi, thank you for sharing your feedback. We are very sorry to hear that your data speed was slower than expected. Connection speeds can sometimes be improved by toggling Airplane Mode, restarting your device, or verifying your APN settings. Please reach out to our team at support@gigsky.com with your account details so we can investigate and help resolve this for you! Best regards, The GigSky Team
Reply from GigSky
Hi Audrey, thank you for the 5-star review! We are happy to hear that you enjoyed our great pricing and had no connection issues during your trip. Best regards, The GigSky Team
Mixed review
Went to Malaysia’s Lotus Desaru beach resort and wife is satisfied with the service. Same settings on my phone, but I can’t get internet using Gigsky. Will try it in China and see if I get a better experience.
5 October 2026
Reply from GigSky
Hi Anson, thank you for sharing your experience. We are glad to hear your wife had a good connection at Lotus Desaru, but we apologize for the connectivity issues on your phone. When identical devices show different results, verifying data roaming settings or toggling Airplane Mode often helps resolve the issue. Please contact us at support@gigsky.com before your upcoming trip to China so our support team can help set up your connection for a better experience! Best regards, The GigSky Team
Reliability at a fair price
Gigsky provides reliable, fast data at a very reasonable price. Website is easy to navigate. Give Gigsky at try, you won't be disappointed!
28 September 2026
Reply from GigSky
Hi Shane, thank you so much for the glowing review! We are thrilled to hear that our fast data, reasonable prices, and easy-to-use website gave you a great experience. Safe travels! Best regards, The GigSky Team
Reply from GigSky
Hi Ashutosh, thank you for the 5-star rating! We are glad to hear that GigSky helped save you money on your trip. Best regards, The GigSky Team
Sucks network speed
Extremely slow network speed in Paris
I used the complimentary GigSky eSIM provided as a Visa Infinite benefit during my trip to Paris. Unfortunately, my iPhone 17 Pro Max consistently showed only LTE, and the network speed was extremely slow. Webpages and apps often took a very long time to respond, which was frustrating and wasted a lot of my time.
GigSky responded to my review and suggested toggling Airplane Mode or resetting my network settings. I appreciate their response, but I would like to understand the actual cause of the problem. Was 5G supported by this Visa Infinite plan in France? Which French mobile network was the eSIM using, and was there any throttling or network issue affecting my service?
As this service is offered as a benefit to Visa Infinite cardholders, I expected a much better and more reliable mobile data experience.
28 September 2026
Reply from GigSky
Hi Huang, thank you for bringing this to our attention. We apologize for the slow network speed you experienced in Paris. Slow LTE connections can often be resolved by toggling Airplane Mode on and off or resetting your network settings. Please reach out to support@gigsky.com with your account details so we can assist you and look into this further! Best regards, The GigSky Team
It was nice to have the plan and not…
It was nice to have the plan and not worry about data usage on my home plan
5 October 2026
Reply from GigSky
Hi Cindy, thank you for the 5-star feedback! We are delighted that GigSky gave you peace of mind so you didn't have to worry about home plan data charges. Best regards, The GigSky Team
Service is spotty and often unavailable…
Service is spotty and often unavailable when needed most. Would be nice if towers other than TELCEL could be used.
4 October 2026
Reply from GigSky
Hi Jacky, thank you for your feedback. We apologize for the spotty service and network availability issues you encountered. You can often select alternative network partners manually in your phone's Cellular/Mobile Data settings. If you continue to experience connectivity issues, please contact our support team at support@gigsky.com so we can assist you. Best regards, The GigSky Team
Reply from GigSky
Hi Khuram, thank you for the 5-star review! We are glad to hear that everything was amazing, easy, and quick to set up. Best regards, The GigSky Team
Reply from GigSky
Hi Mandeep, thank you for the 5-star rating! We are happy to hear that your eSIM worked perfectly for you. Best regards, The GigSky Team
easy to install and worked great
4 October 2026
Reply from GigSky
Hi Min, thank you for the 5-star review! We're glad to know that GigSky was easy to install and worked great during your trip. Best regards, The GigSky Team
Reply from GigSky
Hi Catherine, thank you so much for the 4-star review! We are glad to hear that you found our service easy to use and experienced a stable data network. We look forward to keeping you connected on your future travels! Best regards, The GigSky Team
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