The global plan worked seamlessly in South East Asia travels. User-friendly. Just took a few minutes to get going when it first switched on but once it got going it was generally good. Anxiety causing... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is great and works flawlessly once you have it going. However, the app needs some work. It only allows 2 credit cards to be on file, but it's difficult to figure out how to delete them - p... See more
Company replied
Service was good even at the beach it will fluctuate between H+ and 4G but kept me connected all the time during my trip, easy to install eSim. I used the unlimited service to Mexico and it was free b... See more
Company replied
It’s great that I could access most of the Apps even downloaded the photos on the WhatsApp in China, however, it was quite slow while I wanted to click the link to view. I can’t remember the video co... See more
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Company details
Written by the company
Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.
Seamless Connectivity, Exceptional Support
Written by the company
- Reliable Global Data with Customer Support You Can Trust
- Stay connected effortlessly with GigSky’s reliable eSIM technology—on land, in the air, and at sea. Our dedicated support team is always here to help, ensuring a smooth and hassle-free experience wherever you go.
Contact info
United States
- help@gigsky.com
- gigsky.com
Stay Connected Anywhere: Land, Air & Sea
4.3
Excellent
8K reviews
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Reply from GigSky
Thank you for your feedback, David, and we are so glad it worked well across Morocco, Spain and Portugal! Best regards, The GigSky Team
Worked in every country we visited!
6 October 2026
Reply from GigSky
Thank you for your feedback, Jordan, and we are so glad it worked in every country you visited! Best regards, The GigSky Team
Reply from GigSky
Thank you for your feedback, Shraddha, and we are sorry the internet was slower compared to the non-unlimited plans. For more information, please visit: https://support.gigsky.com/en/articles/16390078-slow-speeds. Best regards, The GigSky Team
some coverage not ideal in Munich
some coverage not ideal in Munich, London for unknown reasons - I had to use other eSIM for coverage and switch back. Otherwise very good and reliable. Would be nice to see balance on the app
30 September 2026
Reply from GigSky
Thank you for your feedback, and we are glad it was very good and reliable overall! We are sorry about the coverage not being ideal in Munich and London, requiring you to switch to another eSIM. We appreciate your suggestion about showing balance in the app; that is a valuable idea we will take on board. Best regards, The GigSky Team
Wonderful network throughout
Wonderful network throughout. Travelled 10 days in spain and had network everywhere.
6 October 2026
Reply from GigSky
Thank you for your feedback, Sarang, and we are so glad the network was wonderful throughout your 10 days in Spain, with coverage everywhere! Best regards, The GigSky Team
Reply from GigSky
Hi Freweini, thank you for the 5-star review! We are so glad to hear that you loved the service and found it very practical for your needs. Safe travels! Best regards, The GigSky Team
Easy to use and great connection
6 October 2026
Reply from GigSky
Hi Chad, thank you for the 5-star feedback! We are delighted to hear that you experienced a great connection and found our service easy to use. Best regards, The GigSky Team
Reply from GigSky
Hi Gwenyn, thank you for sharing your feedback. We are very sorry to hear that you experienced a weak connection during your trip. Connection issues can often be resolved by toggling Airplane Mode, restarting your device, or verifying your APN settings. Please reach out to our support team at support@gigsky.com with your account details so we can investigate what happened and help make this right for you! Best regards, The GigSky Team
Reply from GigSky
Hi Steve, thank you for the 5-star review! We are very satisfied to hear that GigSky worked fine for you in Ireland. Safe travels! Best regards, The GigSky Team
not 5G, only LTE
My carrier is 5G. When I switched to the free GigSky, it became blurry when I went live on YouTube because GigSky only provides LTE. So disappointed.
29 September 2026
Reply from GigSky
Hi, thank you for sharing your feedback. We apologize for the disappointment with your live stream quality while using LTE. While 5G speeds are available in many locations depending on local network infrastructure and device support, connection speeds can sometimes drop to LTE in certain areas. Toggling Airplane Mode or verifying your device's network settings can often help re-establish a faster 5G connection. Please feel free to reach out to our team at support@gigsky.com so we can help ensure a better experience next time when needed! Best regards, The GigSky Team
Reply from GigSky
Thank you for your feedback, Michel, and we are so glad the service was great and reliable! Best regards, The GigSky Team
If you read news not bad, if you watch video, just waste time
I don't like the internet speed, slow and stuck
5 October 2026
Reply from GigSky
Thank you for your feedback, Thomas, and we are sorry the internet speed was slow and stuck, making videos a waste of time, though fine for reading news. This can sometimes be caused by local network congestion or carrier routing in certain areas. For more information, please visit: https://support.gigsky.com/en/articles/16390078-slow-speeds. Best regards, The GigSky Team
Took a while to start working
20 September 2026
Reply from GigSky
Thank you for your feedback and we are sorry it took a while to start working. Best regards, The GigSky Team
Quick Wifi access in Europe
Quick Wifi access in Europe. Able to connect wifi in foreign country without any technical issues or problems. Was easy to use.
25 September 2026
Reply from GigSky
Thank you for your feedback, Larry, and we are so glad you were able to connect in a foreign country without any technical issues or problems, finding it easy to use! Best regards, The GigSky Team
I used GIGSKY for my trip to Paris and…
I used GIGSKY for my trip to Paris and Greece and it worked seamlessly from the moment I landed. Setup took less than two minutes with the QR code, and I had fast LTE/5G coverage throughout my whole stay. No expensive roaming fees and no hunting down local SIM cards at the airport. Will definitely use them again for my next trip!
5 October 2026
Reply from GigSky
Thank you for your feedback, Irene, and we are so glad GigSky worked seamlessly from the moment you landed for your trip to Paris and Greece! We are thrilled the QR code setup took less than two minutes, and that you had fast LTE/5G coverage throughout your whole stay, with no expensive roaming fees or hunting down local SIM cards at the airport. We look forward to having you use it again on your next trip! Best regards, The GigSky Team
Reply from GigSky
Thank you for your feedback, Saad, and we appreciate your feedback about needing better coverage and reliability, that is valuable input we will take on board. Best regards, The GigSky Team
The SIM worked really well when it was…
The SIM worked really well when it was working. I took off 1 star only b/c sometimes it showed a full signal, yet wouldn't connect. I have found this with most SIMs an it's very intermittent and only takes a moment or two to reconnect.
5 October 2026
Reply from GigSky
Thank you for your feedback, Brook, and we are glad the SIM worked really well when it was working! We appreciate you noting that showing a full signal while not connecting is something you have found with most SIMs, and that it usually only takes a moment or two to reconnect. Best regards, The GigSky Team
Really bad performance. Low quality service
the quality of the service it was really really bad with such a bad performance across the whole week. The speed was so slow even for navigation and it is not what adviced and expected at all.
3 October 2026
Reply from GigSky
Thank you for your feedback, Cristian, and we are sorry the performance was really bad throughout the whole week, with speeds too slow even for navigation, falling far short of expectations. This can sometimes be caused by local network congestion or carrier routing in certain areas. Please reach out to our support team at help@gigsky.com with your account details so they can look into what happened. Best regards, The GigSky Team
Easy to use and great service while i…
Easy to use and great service while i was travelling
28 September 2026
Reply from GigSky
Thank you for your feedback, Shantelle, and we are so glad it was easy to use and the service was great while you were travelling! Best regards, The GigSky Team
Ever since it got connected I had…
Ever since it got connected I had stable internet access in Madrid
5 October 2026
Reply from GigSky
Thank you for your feedback, Ben, and we are so glad ever since it got connected you had stable internet access in Madrid! Best regards, The GigSky Team
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