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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product's effectiveness and quality, with some finding them beneficial and easy to use, while others report no positive effects or even adverse reactions. Opinions on the ordering process are also varied, with some experiencing smooth transactions and quick resolutions to issues. However, some people were dissatisfied with the customer service, citing difficulties with cancellations, refunds, and unresponsive communication. A few customers also mentioned unexpected charges or subscriptions, and issues with receiving incorrect or incomplete orders.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the patches for helping with... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the products, noting good... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as lost orders, incorrect... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the exceptional and brilliant... See more

Refund

Reviewers highlight ambiguous aspects of refund. While some customers, like those with lost orders or issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

996 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I purchased one envelope of patches

I purchased one envelope of patches. During the checkout, they kept offering me these offers to additional envelopes for a reduced fee. I clicked no multiple times. I checked out and two days later when I was checking my credit card bill they had put through another $90 for nine envelopes of patches that I did not request. I contacted them immediately upon seeing the charge. The order had not been shipped, but they insisted it had been and said I had to wait until I receive the order. That was about about 10 days later. I immediately went on their website to fill out the refund form, which requires that I pay shipping back and a $5 restocking charge which I was willing to do. Their response was to offer me 50% off to keep the items that I did not want. I turned down that offer and went forward with my refund and I’ve received no response from them. I subsequently contacted my credit card company to dispute the charge for the items that I did not order. It’s a very sneaky way of doing things. Most companies when you are checking out and they have a special offer, if you accept the offer, there is one total charge. But this was put through two different charges, and the second one was unauthorized by me. What I also find interesting is that in order to request a refund, They would like all this information about if you used their product, how you used it when you used it and a multitude of questions that should not be part of the inquiry.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I was sceptical

I was sceptical, but I decided to try these patches. They aren't very expensive, so I figured it was worth the small investment. After a couple of days using them I noticed a clear difference in my energy levels and my mood. I now take three of these patches; Creatine, NAD+, and Dopamine, everyday and I feel great! They made a believer out of me!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy

When I got in touch ,they responded straight away, and was on the ball with me all the way . Very positive and helpful.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience. Great customer service.

I placed an order with Gentle Patches. I encountered a problem with my order. A young man named Patrick came to my rescue he was amazing. From start to finish he was so kind very professional, but also very empathetic to my problem. He sorted everything out so quickly, asked me if I was happy with what he proposed before he went ahead with anything. Who could ask for better service. Patrick is a credit to this Company and they should be very proud to have him. I would highly recommend dealing with them. I will again with no problem.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I have been using GLP-1 patch for 3…

I have been using GLP-1 patch for 3 weeks. I have lost a few pounds and they they definitely made me less hungry.
The one star is because they have messed with my Hrt medication. I have had a menstrual period and period pains (which i haven't had in 10 years) and gastrointestinal problems for the last week.
Has anyone else suffered this reaction. Im writing this on behalf of my wife.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

No effect at all.

No effect at all.
After one month of only one time purchase. It tried to withdraw money from my account . 😒 definitely don't order from them at all.
Worst product. Your account will be never safe .

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. I had a problem with my order and in seconds they got back with me and helped me with my order. They were courteous and understanding. I rarely get that anymore from a customer service representative!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I've bought from this site three times…

I've bought from this site three times now and every order arrived within 48 hours, packaged carefully with a handwritten thank-you note included. Their customer service responded to my question about vegan ingredients the same day I asked.

24 January 2026
Unprompted review

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