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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product's effectiveness and quality, with some finding them beneficial and easy to use, while others report no positive effects or even adverse reactions. Opinions on the ordering process are also varied, with some experiencing smooth transactions and quick resolutions to issues. However, some people were dissatisfied with the customer service, citing difficulties with cancellations, refunds, and unresponsive communication. A few customers also mentioned unexpected charges or subscriptions, and issues with receiving incorrect or incomplete orders.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the patches for helping with... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the products, noting good... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as lost orders, incorrect... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the exceptional and brilliant... See more

Refund

Reviewers highlight ambiguous aspects of refund. While some customers, like those with lost orders or issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

996 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional attitude

I had to cancel subscription for health reasons and found hard to do myself as link wouldn't work. I messaged them and they gave me a senior manager who cancelled for me. I found them helpful and supportive

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Did absolutely nothing and cost way too…

Did absolutely nothing and cost way too much. The Customer service is horrible. Made a mistake bought this on Facebook. I thought I was paying 14.95 then got charged about $150ish dollars. Went to return, they wouldn’t let me, got 1/2 back, started using. It’s not doing anything.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Rash and awful service

Gentle patches gave me a rash after a few days of use and when I tried to return them, it became a nightmare. They gave me several requirements before they would even provide an address and return procedures. I returned package as described, but they rejected my package. Terrible customer service.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Gentle Patches are a fraudulent…

Gentle Patches are a fraudulent company. They take your subscription and do not cancel it when requested. They will steal your money. Do not trust these people. The patches dont work anyway. Waste of money.
To the company REFUND MY MONEY OR I WILL PROSECUTE YOU FOR THEFT.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute sham. Scam patches uk

Absolute sham. Tried these patches. First of all I had to chase up after being charged and finally arrives 2 weeks later. zero benefits, and they set me up a subscription which I did not authorise and have been charged again. Guess what. I can’t cancel and still trying to deal with this . Currently 11 emails in and still currently subscribed. Please save your cash and avoid scam patches uk

19 April 2026
Unprompted review
Rated 3 out of 5 stars

I haven't received the patches

I haven't received the patches. No one gets back to you and there is no way to get my money back either as there is no response from their so called 'help team'
Absolutely ridiculous!!!

Update....
I have received an email from their customer service, so will keep an update on the progress

Update...
In the past week I received communication from gentle patches and they had apologised and assured me that a new set of patches will arrive in a few days as the courier lost the original order.
They kept me updated throughout and I did receive the patches as promised.

Will see how it goes

18 April 2026
Unprompted review
Rated 1 out of 5 stars

After battling my claim with Gentle…


After battling my claim with Gentle Patches GLP-1 company for over eight weeks I finally got a response from the FTC (federal trade commission ) The GENTLE PATCHES Co. is fraudulent company be aware for charges and product that does not work, it’s simply a STICKER. For those who are purchasing this product and many other patches the company offer you will be placed I. AUTO shipment whether you want to or not, charges cannot be disputed, Phone number is no longer i. Use.

Company and business is out of Lithuania, The Company phone number is registered in New York, there is no (714) are code in NY, the (714) are code is in California. Patches are being shipped from San Bernardino, California.

The Police department where my claim was filled is still investigating the co.
My money was never returned and no emails were answered, phone numbers are disconnected.
Make sure you contact your local authorities if you are still purchasing from GENTAL PATCHES

2 March 2026
Unprompted review
Rated 1 out of 5 stars

So I bought the glp1 patches for 1…

So I bought the glp1 patches for 1 month. First off, the subscription flag is preticked. But the way it's worded and designed, it doesn't instantly seem like it will set up a subscription. I work with webdesign, and their methods are very predatory.
I then tried to cancel, nowhere in their website it's an option. It doesn't get logged as an option on paypal either, I suspect they would try to take the money later anyway.... so you actually cannot cancel it yourself. Had to email several times to get it cancelled.
Then the side lists 1-2 days to process order, up to 5 working days to dispatch. Dispatch label was generated straight away, Yodel did not arrive the items 6 working days later. When queried, 2 days later they tell me Yodel lost it. I highly doubt it, they never even received it!
Then eventually I cancel transcation on paypal, paypal refund me and then the company says to paypal I received the item afterall, so can I cancel the refund. Wait, what? The tracking is still saying label created, item not delivered, so received what???
Avoid like a plague.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - AVOID AVOID AVOID

Ordered before reading reviews here and wish I had. Absolute scam. been emailing since the moment I placed the order, over and over, asking to cancel, all my emails have been completely ignored for almost 2 weeks now and I fear they have set up a subscription without my knowledge and I cannot cancel. Reporting to bank. DO NOT get sucked into this.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I inadvertently ordered too many packs

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit card will be refunded in the next few days. I am so grateful and very relieved. I would like one packet, perhaps I can order by direct phone call?

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Support staff excellent

Support staff were extremely helpful & supportive. My first order was lost by courier, but support reordered immediately, tracking supplied and my replacement was delivered within days.
They are always so kind & respectful, Thank you 🙏🏼

16 April 2026
Unprompted review

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