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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product's effectiveness and quality, with some finding them beneficial and easy to use, while others report no positive effects or even adverse reactions. Opinions on the ordering process are also varied, with some experiencing smooth transactions and quick resolutions to issues. However, some people were dissatisfied with the customer service, citing difficulties with cancellations, refunds, and unresponsive communication. A few customers also mentioned unexpected charges or subscriptions, and issues with receiving incorrect or incomplete orders.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the patches for helping with... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the products, noting good... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as lost orders, incorrect... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the exceptional and brilliant... See more

Refund

Reviewers highlight ambiguous aspects of refund. While some customers, like those with lost orders or issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

994 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Missing Delivery

I received a notice my product was delivered but it wasn't at my front door. I contacted the customer support line. They researched the delivery and told me it was left in a mail locker at our mail house in my gated community. They were so polite and patient and kind. They sent me further emails to doublecheck they were definitely in the locker. They have provided the best support and customer service I have ever experienced. I look forward to using this product.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I Feel like it is helping me

I Feel like it is helping me . I don't feel it is a strong as the injection.However , it does help suppress the appetite.
I like the idea that it's safer and then i'm not injecting myself with the medication
There's only been a week.I definitely will continue hoping for the best

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I have had excellent service from this company. I made a mistake with my initial order and emailed as soon as I realised. This company rectified my mistake almost immediately, within a matter of hours. Saved me a lot of worry. Excellent excellent service.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The berberine patch didn't stick during…

The berberine patch didn't stick during my morning jog, which was frustrating since I'd applied it fresh. I switched to wearing it on my chest instead of my arm and that solved the problem, but it shouldn't require trial and error to figure out the best placement.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Items well received. There was a slight issue with postage fees. My query to customer service was responded to and resolved immediately. Excellent customer service which is very unusual these days so would highly recommend this company.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I thought this was a scam after I was…

I thought this was a scam after I was charged more than I thought I was wanting to pay. I figured I would never hear back from anyone and never receive the product. As it turns out, this company really does care and responded back to me within a day and reassured me that they were sorry for the confusion on my order and that they would offer me a refund.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Tried the dopamine patch because I work…

Tried the dopamine patch because I work long hours and my energy was all over the place with coffee. With traditional supplements you get this rush and then a crash, right. These patches give me steady support throughout the day without that jittery feeling. It's a different experience entirely. I'm genuinely impressed with how consistent the effect is compared to capsules I was taking before.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I e mailed the seller saying I had…

I e mailed the seller saying I had ordered some supplements by mistake along with my order. They replied quickly and offered me a part refund of 40%. This was sorted quickly. Good customer care.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased one envelope of patches

I purchased one envelope of patches. During the checkout, they kept offering me these offers to additional envelopes for a reduced fee. I clicked no multiple times. I checked out and two days later when I was checking my credit card bill they had put through another $90 for nine envelopes of patches that I did not request. I contacted them immediately upon seeing the charge. The order had not been shipped, but they insisted it had been and said I had to wait until I receive the order. That was about about 10 days later. I immediately went on their website to fill out the refund form, which requires that I pay shipping back and a $5 restocking charge which I was willing to do. Their response was to offer me 50% off to keep the items that I did not want. I turned down that offer and went forward with my refund and I’ve received no response from them. I subsequently contacted my credit card company to dispute the charge for the items that I did not order. It’s a very sneaky way of doing things. Most companies when you are checking out and they have a special offer, if you accept the offer, there is one total charge. But this was put through two different charges, and the second one was unauthorized by me. What I also find interesting is that in order to request a refund, They would like all this information about if you used their product, how you used it when you used it and a multitude of questions that should not be part of the inquiry.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I was sceptical

I was sceptical, but I decided to try these patches. They aren't very expensive, so I figured it was worth the small investment. After a couple of days using them I noticed a clear difference in my energy levels and my mood. I now take three of these patches; Creatine, NAD+, and Dopamine, everyday and I feel great! They made a believer out of me!

8 April 2026
Unprompted review

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