First class service- best price anywhere for Hex ezCan controller and was in my hands within 24 hours. One of the items I ordered had been mislabelled- mistakes happen- the correct part was with me... See more
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Amazing service from start to finish, faultless. Fast delivery,ordered at 1 pm delivered next day at 1.30 pm. well packaged. Again faultless communication and help with queries. Would highly re... See more
Everything 10 star ...product delivery back up . phone call for connection advise ..spot on...being a OAP ex mech.(Now not so quick on the tech)they took time to explain everything in detail I nee... See more
I liked how you worded this (My product has been gently taken from our shelves with soft cotton gloves and placed on a cushion for its journey to the packing area. A team of 4 pack... See more
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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First Class!
Online ordering experience is First Class!
Highly recommended.
Super quick delivery and well packaged
Super quick delivery and well packaged. Price was better than most too.
Got it all working within 5 minutes, so im very happy.
Bought a product one day delivered the…
Bought a product one day delivered the next excellent service
>excellent company to buy from
>excellent company to buy from, communicated all the way through by email with a humorous touch (if not a little be cheesy)
Foxwell NT530
Purchased a Foxwell NT530 to sort a couple of issues on my Land Rover DS. The unit was a great price, ordered online after hours on a Tuesday and received on the following Thursday lunch time. Communication throughout was spot on, and their update emails are a refreshing literary masterpiece! These are nice people to deal with and do what they say they will do - highly recommended!
MultiECUScan adaptor cables
I ordered some adaptor cables to use with MultiECUScan, for my Fiat and they came promptly, with plenty of info on progress with a sense of humour added. To add to all that, they work perfectly. Richard
Great choice of products and great prices.
Great choice of products, well described and keen pricing. Delivery was super quick and I'm very happy with the product and service. The OBDLink CX works great with Bimmercode and Bimmerlink - very pleased.
Ross-tech Hex-V2
I needed to sort some problems with a VW Touareg so I bought the Ross-tech Hex-V2 home user package from Gendan, mainly because they offer free postage whereas other UK suppliers don't!
It turns out that their customer service is brilliant as well, so I wouldn't hesitate to recommend them.
Always excellent service
Bought various products over the years always excellent service
Absolutely fantastic company to deal…
Absolutely fantastic company to deal with and I'm not easily impressed. Recently ordered my third VCDS adapter from them, on behalf of a family member. Super fast postage and really excellent communication (something which I find sorely lacking today). Hand on heart you simply won't find better.
Your Kung Fu is strong…
Great product, great price and an outrageously funny sales delivery update - you clearly have a sense of humour, which is increasingly rare and was much appreciated!
The actual product was beyond useful and helped me both manage OBD II and Porsche diagnostics and gives me some ideas as to how to solve an intermittent sensor issue I am having. Perfect!
Good response to questions
Good response to questions. Quick delivery.
Would definitely buy from them again
Amazing sense of Humour
Firstly, the dramatic dispatch email i received was just wowww... applaud for the person who came out with this. I just had a smile going on while reading the email. I havent received anything yet however amazing sense of humor . Great work
Does what it says on the box
I recently purchased the MultiECUScan Multiplex package which I found easy to install the software for.
I had a query after using it for the first time which their customer service department gave me the answer directly from my contact with them.
Brilliant piece of kit.
Foxwell NT530 scanner
Ordered a Foxwell NT530 scanner. Great price and delivered quickly.
Somewhere along the line there was a mix up in the order which may have been on my part. However, this was quickly sorted by the Gendan team and I am now able to see what my DB9 is up to.
Customer service was excellent. Website may benefit from a few minor tweaks re information displayed at time of order confirmation but that does take away from 5 star rating.
Diagnostic Specialists.
Ordered multiecuscan tools for my Abarth, great price, great communication, delivery was quick, emails funny so I'm not sure what else they could improve on. Brilliant stuff.
Excellent in every way
Excellent in every way, from placing the order to receiving my delivery. I shall certainly continue to use whenever the need arises.
Keep up the good work.
Quality tools. Excellent service.
Over the years I have owned 2 Mercedes CLK's. I searched the internet looking for a quality OBDII reader for my last car. I discovered Gendan. The first reader was outstanding. I offered this to a friend who still feels the reader is outstanding. More recently I purchased the MAXIECU. Great piece of wireless tech. Can use on my laptop. What is even better is the customer service. These guys give excellent advice and answer any questions you have very quickly. In a world that is flooded with inferior products, I can say Gendan is not one of them. The MAXIECU cost £118 delivered which is a bargain. Take your car to the garage then it will cost over £100 before they turn the machine on. You could but cheap imported stuff for £20 but to be honest you are most likely wasting your money.
Summary: I have used Gendan twice now because they sell quality at reasonable cost and you can rest assured you will experience excellent customer support.
Alex
Very Satisfied
I received the ODBC and it seems to be working fine, there was a payment mix-up which I thought was with Gendan, but turned out to be with the Card company. Gendan dealt with this in a positive and patient way. I would be more than happy to deal with Gendan again and to recommend their services to anyone.

Reply from Gendan Limited
Excellent Friendly Service
Excellent product’s & fantastic customer service!
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