Absolutely spot on service from this company. From initial enquiry into which product is best suited through to despatch of the order and then to delivery (DHL weren't the best though, but that's out... See more
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See what reviewers are saying
Thank you Gendan not first time I ordered from this company Very good customer service and all arrive on time or earlier. Highly recommended Last purchase genuine VCDS Thanks Gendan
Excellent communication from Gendan could not be more helpful. Highly recommend there products and services. Kind regards Nick
Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... See more
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely excellent product
Absolutely excellent product. Follow instructions methodically, ensuring at each stage you have completed the action. You will be pleased with the result. Professional diagnostic tool.
FOXWELL Scan tool
Great item and great service
Very fast delivery time and after sales service has been spot on as well
Excellent Service
Excellent product ucsi - 2100 uni car scan
cheaper then other places
excellent service quick delivery
no problems thanks
Recently bought MultiECUscan to talk to…
Recently bought MultiECUscan to talk to my Fiat Ducato Motorhome. Works an absolute treat.
UniCarScan UCSI-2100
I bought this for use with my BMW C400 GT and it is an excellent product. Great service, very fast delivery too! .. oh not to mention the price was cheaper than anywhere else by far, I would definitely recommend Gendan.
Purchased OBD for my Jaguar i-pace
Purchased OBD for my Jaguar i-pace. Its a useful tool to 'see' more detailed info.
Knowledgeable motor vehicle parts and accessorioes provider. Really prompt service and delivery.
Kept very well informed throughout
Kept very well informed throughout. Item arrived very quickly and was well packaged. Everything working perfectly. Would not hesitate to use Gendan again and I highly recommend them. Thank you.
Great company, great product.
My Alfa went into safe mode so I had two options, take it to a garage or get a diagnostic package. Bought the enthusiasts miltiECUscan kit from Gendan after phoning them. They were very helpful on the phone, it arrived quickly but as usual with anything operating on Microsoft software took a couple of calls/Emails to get it running. Again very helpful and got me running within an hour. Tool was brilliant, came with genuine ELM and K-Line interfaces (not dodgy Chinese copies) it diagnosed the fault and vis adjustments options ran a PDF Regen which fixed the problem. Very pleased. Would definitely use this company again.
Quality service from start to finish
So easy to place an order and receive next day delivery as promised
Recommend to anyone looking to purchase diagnostics
GENDAN, Highly recommend
I've purchased Foxwell products before. I've found them to be very reliable, and an absolute must for modern day vehicles.
I have found the staff at Gendan very polite, informative with excellent knowledge of the product. So I have just upgraded my scanner to the I50 TS. Well done lads, keep up the good work!
A great experience from start to finish…
A great experience from start to finish glad i found these guys
Great Service (and prices)
Brilliant service from point of order to actual delivery. Products very competitively priced.
Will definitely use again 👍
Quick holiday-period delivery
Delivered as promised, very quickly, right in middle of holiday period. Very pleased.
Will be ordering again based purely on…
Will be ordering again based purely on the confirmation email and little treat in with my order (that, and the supportive phone service, quick delivery, and pricing of course). 10/10 service
I haven't try the tool yeat however my…
I haven't try the tool yeat however my expierience with Gendan is very positive. Mega quick delivery with step by step order progress. I can trully recommend them as the company know how to make the business and treat customers right.
Its the timing of my interaction with…
Its the timing of my interaction with Gendan that is so fulfilling.
Its the Xmas period and my ever faithful Audi Q7 which i have driven for 158 +K miles just wont start. I need a code reader with a high level of interaction .At this point its too late to hope Santa will bring me one! So at09.30 I phone Gendan less than 60 Seconds later i am speaking to a intelligent and positive young man-08.15 the next day(Saturday) the item is delivered. I do not believe that you can better that. Ps they even kept me informed on its progress. A very big thank you. Fault diagnosed and car working.
Utterly superb service from initial…
Utterly superb service from initial contact to check the Vcd lead worked with my vehicle, instant replies, brilliant humour on delivery update & when product arrived, lovely little gifts inside. 100% recommend this superb company.
Disappointed with company
Bought from them sent me a obdlink Mx that no good on connection with the iPhone paid 130 pounds for it
called within 2 days of receiving item of the connection problem returned got the rma from them so I don’t understand what are they saying did not contact them before? Returned item charged me 10% restocking fees I also emailed obdlink in us they tried but not connection with iPhone
Disappointed with Gendal company and will not recommend this company also added lying did not contact them how did I get the RMA? How it’s not about the 13 pounds anymore it’s a disappointment
Avoid company

Reply from Gendan Limited
Don’t delay
Yes, it could be classed as an expensive purchase, however when you put things into perspective it’s a value for money purchase. Hopefully your vehicle will be reliable and fault free but when it does go wrong it is possible to diagnose the fault simply and effectively with VCDS. You can diagnose accurately without resorting to diagnosis by parts replacement which is very expensive and time consuming. I’ve saved myself time and money in the first diagnostic I’ve carried out on my own vehicle so don’t delay if you have a VAG vehicle get VCDS.
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