The ordering process was easy and the design, terrific. If I have any complaints it’s that the piece is much smaller than pictured in it’s beauty shots and the chain and ring, way too delicate.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In the photo, the diamonds on the bracelet look bigger, and so does the thickness of the bracelet. It was a pretty design, but when I received it, it was too thin and looked quite fragile, so it seem... See more
Company replied
My beautiful necklace arrived timely. Smaller than expected however very beautiful. Due to the size, I would say I over paid based on my research after the necklace arrived;however, I am still very m... See more
Company replied
I recently purchased an emerald cut birthstone pendant as a gift for a friend. Even though it’s small, it really stands out when worn! The quality is solid. I’m not nervous the stone will fall out som... See more
Company replied
Company details
Written by the company
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Contact info
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, United States
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4.1
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 2 weeks
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Reply from Gelin Diamond
Thank you so much for your kind words! We’re thrilled to hear your wife loved it. Your support truly means a lot to us! ✨
Dainty, beautiful bracelet
This is a really great bracelet, a great price for 14k and just looks really dainty and pretty.
5 March 2026
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you love the bracelet and appreciate its delicate design and value. Your support truly means a lot to us! ✨
I love this shamrock necklace
I love this shamrock necklace. It is much daintier than I expected but it’s still a great piece of jewelry!
6 March 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear you love your shamrock necklace and appreciate its delicate design. Your support truly means a lot to us! ✨
Lovely necklace
Quick delivery of item purchased, piece is lovely and as expected
7 March 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear your piece arrived quickly and met your expectations. Your support truly means a lot to us! ✨
Perfect necklace
Shipping was quick, and the necklace is BEAUTIFUL! Dainty, simple, and not gaudy at all. I looked for hours searching for the exact cross necklace that I wanted in an affordable price range and this was it. I love it so much!
2 March 2026
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear the necklace was exactly what you were looking for and that you love its delicate design. Your support truly means a lot to us! ✨
The Star of David cross is beautiful…
The Star of David cross is beautiful and arrived very quickly.
3 March 2026
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the piece arrived quickly and that you find it beautiful. Your support truly means a lot to us! ✨
Reply from Gelin Diamond
Thank you so much for your lovely words! We’re thrilled to hear it’s the perfect size and that you love it. Your support truly means a lot to us! ✨
Diamonds were pretty but disappointing…
Diamonds were pretty but disappointing that chain wasn’t connected to post in back. Over all very pretty.
2 March 2026
Reply from Gelin Diamond
Thank you so much for your feedback! We’re glad to hear you found the diamonds beautiful, and we truly appreciate your note about the chain design. Your support means a lot to us! ✨
Gold Cross
Love the cross I've purchased for my niece's confirmation. It the perfect size.
2 March 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the cross was the perfect size for such a special occasion. We truly appreciate your support! ✨
Love my gold cross
Love my gold cross! It’s beautiful and just what I expected! The price is also great!
It’s hard to beat getting what you want with a price that you feel is reasonable these days.
I’ll be shopping with Gelin again soon.
5 March 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your gold cross and that it was exactly what you expected. Your kind words and support truly mean a lot to us—we look forward to serving you again soon! ✨
Gelin had great communication
Gelin had great communication. They followed through with updates.
The jewelry was good quality. I will shop with them again.
4 March 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear you appreciated our communication and were pleased with the quality of the jewelry. We truly appreciate your support and look forward to serving you again! ✨
Pretty fast delivery
Pretty fast delivery! Love my cross necklace just what I wanted a dainty cross necklace.
24 February 2026
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the delivery was fast and that you love your dainty cross necklace. Your support truly means a lot to us! ✨
Reply from Gelin Diamond
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with our customer service. Your support truly means a lot to us! ✨
The cross is not the same as pictured
The cross is not the same as pictured. Very disappointed. Please give me instructions on how to return. There was no packing slip in box . Would like to return for refund . It doesn’t lay flat keeps turning.
23 February 2026
Reply from Gelin Diamond
We’re sorry to hear you’re disappointed with the cross. We have sent you a prepaid return label so you can return the item for a refund. Once it is received back, we will proceed accordingly.
If you have any other questions regarding the return process, please feel free to contact us and we will be happy to assist.
Beautiful necklace, but very fragile.
The reason I gave 4 stars, to start. The communication was a little sparse for me. I had no idea if or when the necklace was coming. But, the necklace itself! Is Gorgeous!! I'm almost afraid to wear it though. It's so fragile looking. The chain is tiny, I wish the links were bigger. I wear it 24/7. Other than when showering.
16 February 2026
Reply from Gelin Diamond
Thank you so much for your honest feedback! We’re delighted to hear you find the necklace gorgeous, and we truly appreciate your comments about communication and the chain. Your input means a lot to us and helps us improve—thank you for your support! ✨
Good experience
Price was fair and accurately described. Customer service was helpful when I had a question. Shipping fast even though it was coming from overseas, would buy from again.
20 February 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you were happy with the price, service, and fast international shipping. We truly appreciate your support and look forward to serving you again! ✨
My necklace is absolutely gorgeous
My necklace is absolutely gorgeous! Great price and fast shipping!
13 February 2026
Reply from Gelin Diamond
Thank you so much for your kind words! We’re thrilled to hear you love your necklace and were happy with the price and fast shipping. Your support truly means a lot to us! ✨
My package arrived earlier than…
My package arrived earlier than expected. My heart charm is smaller than expected but it is absolutely beautiful.
26 February 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re glad your package arrived early and that you find your heart charm beautiful. We truly appreciate your support! ✨
I didn't have any issues
I didn't have any issues. I would have liked for the chain to be a little thicker. I am scared that with it being so thin that it will break easily.
12 February 2026
Reply from Gelin Diamond
Thank you so much for your feedback! We’re happy to hear you had a smooth experience, and we truly appreciate your note about the chain thickness. Your support means a lot to us, and we’re always here if you need any assistance! ✨
Item took a while to deliver and ended…
Item took a while to deliver and ended up being broken. But the customer service was great and they sent me a new one! Loved it!
30 December 2025
Unprompted review
Reply from Gelin Diamond
Thank you so much for your understanding and kind words! We’re glad we could make things right and that you love your new piece. Your support truly means a lot to us! ✨
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