Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more
Company replied
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Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more
Company replied
We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... See more
Company replied
Excellent Gatwick Airport Parking for Long Stays I had a very good experience with the long-stay car park at Gatwick Airport. It was reasonably priced and offered great savings, especially for... See more
Company replied
From booking to arrival, was great only a short walk to the airport the position was excellent. Only bit I got a bit confused on was do I go in a certain zone red orange blue etc, so just parked anywh... See more
Company replied
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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Easy to book, straight forward parking, close to terminal and cheaper than a taxi or cab, so convenient.

Reply from Official Gatwick Airport Parking
We always use Gatwick Official parking. It is secure, easy, and well-priced. The buses are always very reliable and it makes it easy for us.

Reply from Official Gatwick Airport Parking
The actual parking experience was as expected and would definitely book again! However we booked four cars that day because we travelled as a family of ten, on leaving car park A two cars in our party had to pay a £10 drop off fee because on leaving the the car park the signage to exit was not clear and they ended up going through the passenger drop off area!

Reply from Official Gatwick Airport Parking
On both outward and homecoming trips we found the service both professional and friendly

Reply from Official Gatwick Airport Parking
Decent experience. Easy to book at acceptable price but the overstay charges aren’t cheap and the reason for overstay is usually delayed flight which isn’t my fault. Seems a bit harsh!

Reply from Official Gatwick Airport Parking
Brilliant as always, efficient, friendly, easy and flexible on retiming if needed. 😎

Reply from Official Gatwick Airport Parking
Easy to book on the app. Good parking space and bus service to and from the terminal. Number plate recognition works really well.

Reply from Official Gatwick Airport Parking
Very easy and convenient, no issues or problems. Great price too

Reply from Official Gatwick Airport Parking
It fairly easy to park there the bus service was very good the same on the way back

Reply from Official Gatwick Airport Parking
Left car for 10 nights in valet parking,when i got home in early hours of morning noticed 2 dirt marks of roof liner inside car. Emailed customer services,apparantly i should have checked over car before leaving car park. Oh yes,at 3:30 in the morning i need to be inspecting the inside of my car and looking at the roof. I even provide photos before and after as had taken a photo of family in the car. Still not intrested,guess the marks appeared all by themsevles. Had to pay to get roof cleaned.Poor customer services. As i cant reply to gatwicks email,i have complained twice and escalated this issue and they have said there is no case.

Reply from Official Gatwick Airport Parking
As previously, secure parking, easy to use, frequent transfers to the terminal. Good system. Easy to book.
Excellent.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
The overall experience was very good.
The most disappointing thing was the experience of when you left the office, we encountered an extremely long wait to use the lifts to get back to the car!
Very long queues which on Monday am 3rd August,queued back past the the office, only 2 lifts in operation.
Come on Gatwick, l know you are usually better than this , 20 minutes to get back to your car due to poor operations of the lifts, after a long flight isn't acceptable!
I would have given 5 stars 🌟 if this had not happened..

Reply from Official Gatwick Airport Parking
Easy to book, easy to find the place. Staff were lovely. Car was ready when we arrived back from holiday. Overall great service with reasonable price.

Reply from Official Gatwick Airport Parking
I got a 20% discount on the booking which always comes in handy. Everything was done online and it was all good.

Reply from Official Gatwick Airport Parking
Easy and straightforward experience

Reply from Official Gatwick Airport Parking
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