Gateway Mortgages Ltd Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their helpfulness, professionalism, and genuine care. Customers frequently highlighted the exceptional service, noting that the team listened carefully, provided clear explanations, and made the entire mortgage process smooth and stress-free. The quick response times and constant updates were also greatly appreciated, ensuring that people felt informed and supported at every step. Many reviewers expressed gratitude for the personalized approach, with staff going the extra mile to accommodate schedules and ensure the best outcomes, even when circumstances changed. The overall sentiment reflects high satisfaction with the efficient, reliable, and professional advice received, leading to strong recommendations for future customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, dedication,... See more

Service

People report positive experiences with service, with many customers highly recommending the company for its... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Customers had positive experiences with response times, with many reporting that their mortgage offers were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't thank the team at gateway mortgages enough especially James and Vanessa who not only sold my property very quickly, but arranging my new mortgage for my new property, I can't recommend this co... See more

Company replied

Rated 5 out of 5 stars

James was absolutely brilliant helping us as first time buyers! From start to finish, he was always took time to explain everything in "simple" terms. I honestly don't think our experience would've we... See more

Company replied

Rated 5 out of 5 stars

Vanessa at Gateway Mortgages is amazing and has guided me through the mortgage process on multiple occasions over the years - I wouldn’t use anyone else! Her years of knowledge and expertise ensure t... See more

Company replied

Rated 5 out of 5 stars

If I could give 10 stars I would!! James hardy was absolutely fantastic from start to finish. They took the time to explain everything clearly, answered all my questions, and made the entire mortgag... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Moving home, remortgage, capital raising for home improvements, investment property - buy to lets, life insurance, general insurance if you would like any advice or help on any aspect of the above please call one of our experienced advisors today


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Use the professionals. Gateway mortgages.

Natasha and the team have got me the money I needed every time . From my remortgage of my own home , withdrawal of equity, and many buy to let mortgages. Gateway mortgages have gave me more than a step up on the housing property ladder.

25 March 2024
Unprompted review
Gateway Mortgages Ltd logo

Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Natasha’s wisdom and experience is…

Natasha’s wisdom and experience is invaluable, George helped also in every way he could
Outstanding customer service, where we as the customers are making big decisions, and the help I received was much appreciated
Thank you

11 March 2024
Gateway Mortgages Ltd logo

Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

All staff were clear

All staff were clear, helpful and efficient with organising a mortgage for us. We will happily recommend this company.

29 February 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Would highly recommend Vanessa at gateway mortgages!

Would like to thank Vanessa at gateway mortgages for an incredible service! As we were looking to purchase a fixer upper as first time buyers we were worried about being able to get a mortgage on the house we wanted! However ness managed to find us a lender very quickly and she was very helpful throughout the whole process! Would highly recommend this company!
As first time buyers we were totally clueless on the whole process and overwhelmed by what was involved! We started with a meeting with ness and all our questions were answered and more! She has continued to support us since and put our minds at ease with any worries we’ve had!
Thanks again to Vanessa for everything, and Karen for keeping us up to date!

5 March 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Excellent Service

Excellent communication, friendly and efficient conduct at all times.
Would highly recommend.

13 February 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Vanessa and her team have helped us…

Vanessa and her team have helped us with our mortgage for the last 5 years
Now our fixed rate has ended she is back on the case trying to get us the best deal out there. She is approachable, knowledgeable and would not use anyone else as long as I have a mortgage !

30 January 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Great service and a good team

Great communication, process we're straightforward, constant assistance with the whole process. As always Natasha and George provides an amazing service

22 December 2023
Gateway Mortgages Ltd logo

Reply from Gateway Mortgages Ltd

Thank you for your review

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