Gardenista UK Reviews 

253
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting how well items are made and how perfectly they fit their intended use. Many people also highlight the fast and prompt delivery service, with items often arriving quickly, sometimes even with free shipping. Consumers appreciate the great value for money and find the products to be exactly as described. However, some customers also noted occasional issues with delivery, including concerns about specific carriers, items being missed from shipments, or damaged packaging upon arrival. A few other people also felt that some products had minor discrepancies, like cushions being slightly smaller than expected, unexpected features, or zips failing after some time.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, comfort, and perfect fit of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and promptness, with many... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing pleasure with the cushion and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a steamer chair cushion from Gardenista and it is perfect for my new steamer chair. It was promptly delivered and £20 less expensive than the same item at The Range. The only improve.ent I c... See more

Rated 5 out of 5 stars

The covers are neat and unusual. Unfortunately, one was missed from the shipment but an online chat sorted it well. Extra cover with me two days later. great service.

Rated 5 out of 5 stars

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more

Rated 5 out of 5 stars

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more


Company details

  1. Garden Center

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.4

Excellent

TrustScore 4.5 out of 5

253 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(253)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and fast delivery

Bought 14 cushions for my 2 rattan sofas . Really fast delivery, and I'm really pleased with the quality of the cushions. A small hiccup with the order and getting through to customer services, but once I did, they were very apologetic and rectified matters, staying in contact to ensure I was happy until the issue was resolved. ( sent wrong cushions ). Perfect fit, comfortable and look good 🙂

29 March 2024
Unprompted review
Rated 4 out of 5 stars

Fast delivery and cover as described.

Fast delivery, item as described, appears adequately strong. Fastenings which fit around the bottom of the feet are a little fiddly to fasten and undo but hold it onto the seat firmly.
The small version was purchased for a two seater garden bench. The item delivered was slightly larger than the dimensions quoted in the description which makes it sag slightly when fitted and collect a puddle on the seat when it rains.

26 March 2024
Rated 5 out of 5 stars

Excellent Service

I was looking for chair covers for our new outside dining set. I have heard of Gardenista so looked at their website and found exactly what I was looking for - also the measurements were shown so I was able to get the correct sized cushions. They were delivered very quickly - just a couple of days.

19 March 2024
Rated 3 out of 5 stars

Look nice, not sure about quality

I loved the appearance online of these replacement water resistant cushion covers but when they arrived I was quite disappointed with the quality.
We’ll see how they last when they go outside

17 March 2024
Rated 5 out of 5 stars

Very Happy

Very fast delivery and cushion good quality and comfortable, fits our garden lounger nicely

18 February 2024
Rated 5 out of 5 stars

Very impressive!

Good range of cushions to choose from, excellent pricing - buy direct for best price! - easy to order and pay, super-quick delivery, high quality product - many thanks!!

19 February 2024
Rated 3 out of 5 stars

Diagram on the advert is misleading

Diagram on the advert is misleading, looks like it has two areas for poles. I wanted a canopy cover that can be fitted with poles. In the event it came with velcro straps which was not suitable.

5 February 2024
Rated 5 out of 5 stars

My order arrived after a few days

My order arrived after a few days. The quality is exceptional and I’m really pleased with the fit. I bought a 3 seater wooden canopy replacement in light grey. I searched for months to find a cream one that would fit my large wooden swing but I hit a brick wall every time, it seems all the companies only provide canopy replacements for smaller metal swings. This is the only company I could find that provide for the more traditional swing hammocks.

11 February 2024
Rated 5 out of 5 stars

Quality replacement canopy cover for swing seat

We have been looking for a replacement canopy cover for many months but this one was the only one that right sizing for ours. We are not fitting it until Spring but on opening the quality looks excellent. The delivery was good, in fact it came next day. On reading other positive reviews and seeing photos of ones fitted, we are looking forward to fitting ours in Spring and hope it looks as good as the ones we have seen.

25 January 2024

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