gamerpay.gg Reviews 

1,548
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the platform excellent for buying and selling items, praising its ease of use and efficient trading system. Reviewers often highlight the clean website design and smooth transaction processes, with some also noting good and helpful customer support. However, some customers also noted significant dissatisfaction with payment and withdrawal processes, reporting issues like funds being locked or payments not being received for extended periods. Many people experienced considerable delays in customer support response times, with some waiting days or even weeks for replies, often receiving unhelpful or vague communication. Additionally, some users encountered problems with account verification, leading to inability to access their funds, and occasional website malfunctions or issues during purchases.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the fast, helpful, and... See more

Payment

People report negative experiences with payment, with many customers stating their funds were inaccessible or... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as a great trading... See more

Response time

Consumers find response times to be a source of frustration, with many reporting significant delays and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers found the platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Due to unnecessary manual reviews, responses to messages are delayed. It would also make more sense to write the result after reviewing the issue rather than saying “I will look into it.” However, e... See more

Rated 4 out of 5 stars

Pro: nice interface withdraw option to bank quick selling Really good support Cons: only in euro, so I get charged 1% fee from my bank for conversion high fees of 3%(selling)+2.5%(bank withd... See more

Company replied

Rated 4 out of 5 stars

Semi quick response, But had to wait in total 4 days for the resolve. Clear in the answering and good communication.

Company replied

Rated 4 out of 5 stars

Everything is done properly, low fees, the only minor thing to point is the responde time from support (~2 days). Great trade platform!


Company details

  1. Online Marketplace
  2. Gaming service Provider

Written by the company

Introducing GamerPay - your go-to platform for a secure and easy way to buy or sell Counter-Strike items trusted by more than 300.000 users. Whether you are looking to buy, sell, or simply browse Counter-Strike items, GamerPay has you covered. Our user-friendly interface ensures a seamless trading journey for gamers worldwide. GamerPay charges a 0% sales fee, and skins are sold directly from your own Steam inventory. Say farewell to hidden, hefty fees and hello to a fair marketplace that ensures you maximize the value of your in-game items. Buyers can look forward to finding items at an average discount of more than 30%. Build your dream loadout today - GamerPay has more than 75.000 items available that you can browse. Not happy with the price? Place a bargain, negotiate with the seller, and potentially secure an even better deal. At GamerPay, safety is our top priority. Every transaction is tracked through the Steam API, providing validation for all trades to eliminate the risk of scams. GamerPay is based in Denmark, and we are PCI, PSD2, and SCA compliant. Our data processing partners are located within the EU or in the US with companies that have joined the US Privacy Shield agreement. This ensures that your data is stored safely. Say goodbye to scams, hefty fees, and sketchy encounters online – join GamerPay today and experience the pure joy of safe, fair, and easy P2P trading.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,548)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of use

Ease of use, no risk of scams as it's P2P

21 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi,

Thanks for the great feedback

We are happy to hear you find GamerPay easy to use and safe with our P2P setup :)

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Gamerpay is a trustful and very…

Gamerpay is a trustful and very impressive constructed Csgo Skins selling page. Best selling platform for Csgo Skins.

20 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi, Kyro!

Thank you for the amazing feedback.

We are really glad to hear that you find GamerPay both trustworthy and well built. Means a lot that you consider us the best platform for CS2 skins :)

Best regards
Morten / GamerPay

Rated 4 out of 5 stars

1 year experience using Gamerpay

I've been using the site for a year now and I've noticed a huge improvement, both in terms of support and deposits. There are still things that need to be improved, such as fees and trade disputes, but I highly recommend the site!

15 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi, Erick

Thank you so much for your review and for being with us for over a year!

We are happy to hear you have seen clear improvements in support and deposits. We also appreciate your honest feedback about fees and dispute handling – those are areas we continue to work on :)

Thanks again for recommending us.

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Verrry good site but support is a bit…

Verrry good site but support is a bit slow

13 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi!

Thanks a lot for your feedback.

We are glad you enjoy the site and appreciate you mentioning the delay in support. We are working on improving response times so your experience gets even better next time.

Best regards
Morten / GamerPay

Rated 2 out of 5 stars

Trader not sending skin, Support not reaching out

First time purchasing from this site, them using API key seems weird but okay. Bought a skin from a trader, trader doesnt send my skin within 3+ days after he should have (he has a ~2hr delivery time and 100% delivery rate thats flawless, how??? - this literally doesnt make sense at all) Dont trust the delivery rates shown for traders!

Support hasnt contacted me back for 2 days now, my money is held in escrow.... Wanted to buy this skin as a gift for a friend but now this is taking too long... ;)

Would appreciate support reaching out quick please and I'll change my rating!!

9 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thank you for your feedback and I am sorry your first experience with GamerPay has been disappointing.

The delivery time and 100 percent rating are based on a seller’s past performance but they are not a guarantee. Sometimes sellers go inactive without notice and we are working on improving how we catch that faster.

I agree that three days is far too long to wait and I would like to make this right. Please send your ticketID or tradeID to support@gamerpay.gg and I will personally make sure your case is reviewed and handled as quickly as possible.

I appreciate your patience and hope we can still turn this into a good experience for you.

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

i got scammed around 30$ skin by their…

i got scammed around 30$ skin by their shit notification and verification service. first i contacted with support but they said me to refund you in coming week then i recontact with support they gave me lame excuse we will refund when seller deposit the balance

10 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi, Muhammad

I am really sorry to hear about your experience.

When a seller does not complete a trade the funds are normally held in escrow and refunded automatically. In some rare cases where the buyer doesn't dispute the trade in time, the funds is sent to the seller's wallet. That being said, you should never be left waiting without a clear answer.

Please send your tradeID/ticketID number to support@gamerpay.gg and I will personally make sure this is followed up and resolved properly.

I understand your frustration and appreciate you taking the time to share it.

Best regards
Morten / GamerPay

Rated 4 out of 5 stars

The site is good

The site is good, it looks nice and there is a lot of skins that you can trade for good money. I have expirienced that 1 trader have not send me the item and I think the support will do it asap.

9 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thanks a lot for the kind words and the review!

We are sorry to hear that one trader did not deliver the item as expected but we are confident our support team will help you sort it out quickly.

If everything gets resolved to your satisfaction we would be really happy if you considered updating the review to 5 stars – but only if you feel it is deserved.

Thanks again for using GamerPay

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Smooth UX/UI, fast and easy.

Smooth UX/UI, fast and easy. Would definitely recommend!

5 May 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thank you so much for the great feedback!

We are really happy to hear that you enjoyed the smooth experience and would recommend GamerPay.

Best regards,
Morten / GamerPay

Rated 4 out of 5 stars

It works, although...

All worked great, but cannot buy everything at once, and due to that they raised price for an item i wanted to buy by 4 cents and now I dont have enough in my wallet, because I was sensible to put in all money at once to have to pay less tax; I see no reason for this site to request Steam API key, as no one else does, otherwise service works

30 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thanks a lot for the review and for sharing your thoughts so clearly!

The Steam API key is used to automate delivery tracking and protect users from known scam techniques.

If you would like help solving the small price gap just reach out with your ticketID or TradeID and we will gladly assist. And of course if you feel the overall experience deserved it we would be happy if you considered updating your review.

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

I buy a talon knife through gamerpay…

I buy a talon knife through gamerpay debit card system... Than suddenly trade was cancelled by seller

Gamerpay says money will refunded to your bank in 7 days I waited 2 months still money not received

Gamerpay says contact your bank .. I visited my bank 3 to 4 times .. bank says there is no hold and money is not credited

I say gamerpay contact if you refunded my money send me a proof of transaction I'd or any reference I'd for proof I can show to my bank

But gamerpay support doesn't give me any proof it's just a scam

#scam don't use this shit website

29 April 2024
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi!

I’m really sorry to hear that this situation has dragged on for so long and I completely understand your frustration. I agree that this should have been resolved much faster.

When a trade is canceled, the money is automatically refunded, but depending on your bank (especially international banks outside the EU) it can take longer than expected. We’ve seen this especially with some Turkish banks, where the processing time is not always transparent.

I’d love to help you sort this out properly. If you can send me your Ticket ID, I will personally make sure you get a PDF copy of the refund receipt, so you can show it to your bank directly.

We’re definitely not scamming. We’re here to build a safe marketplace for all CS players, and I’d really like to change your experience into a positive one.

Please reach out to my colleague Daniel at daniel@gamerpay.gg.
I’ll make this a priority for you 🙏

Best,
Morten / GamerPay

Rated 1 out of 5 stars

They are slow.

They are slow.

18 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi!

Thanks for your feedback, and sorry if you felt the process was slower than expected.

We always aim to handle support and trades as quickly as possible, but sometimes delays can happen depending on the situation, your bank, or Steam’s systems.

If you're still waiting for something or need help, feel free to reach out at support@gamerpay.gg or reply here with your ticketID. I'll be happy to take a look and get it sorted for you.

Your time matters to us and we truly appreciate your input.

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Cheap prices.

Cheap prices.

Had some problems with 1 trade out 20, which took sometime to get solved, but they did eventually solve it and I am happy with the outcome.

I would recommend this site.

25 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi Jan,

Thanks a lot for your honest and positive review.

We are glad to hear that you are happy with the outcome and that the issue got resolved. Also great to know you appreciate the pricing :)

Thanks for recommending us!

Best regards
Morten / GamerPay

Rated 4 out of 5 stars

Good service with very little bugs

Good service with very little bugs. Actually fair prices and semi fast support

23 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thank you for the great feedback and the review!

We are glad to hear you found the prices fair and the support helpful. We are working every day to reduce bugs and make the service even faster and smoother.

If you ever feel like your experience reached that 5 star level we would of course be happy if you considered updating your review :)

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

bad deposit methods and time

was trying yo buy an item i want , deposited crypto and now i have to wait 3 days for it to arrive + the item got sold? 3 DAYS FOR A CRYPTO DEPOSIT ??? all other sites are instant...

22 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi!

I completely understand how frustrating it must be to wait for a deposit while the item you wanted was sold in the meantime.

Crypto payments unfortunately needs to be handled manually. It usually takes within 1-2 days, since my colleague Daniel handles crypto deposits everyday.

That said, the good news is we're actively working on building automatic crypto processing, so future deposits will be much faster and more seamless.

Best regards
Morten / GamerPay

Rated 3 out of 5 stars

Gauge seller profiles with a grain of salt

Overall not a bad experience, and support is given. However seller failed to deliver goods within four days after expiry of trade lock without providing a reason. Trade was cancelled, seller retains a 100% delivery rate and 22 mins. delivery time on his profile nevertheless. Supposedly this cannot be amended by the platform even after cancellation / refund, hence be aware when gauging seller's profiles.

14 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thank you for the honest feedback and I am glad to hear that support was helpful even though the trade did not go as expected.

You are right that the seller’s stats are based on completed trades and unfortunately cannot be updated retroactively if a trade is cancelled.

I appreciate you taking the time to highlight this as it helps us make the platform more transparent and reliable.

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Trade was accepted quickly and no…

Trade was accepted quickly and no issues at all

21 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi Aidan,

Thanks for the great feedback :)

Happy to hear your trade went through quickly and without any issues.

Best regards
Morten / GamerPay

Rated 4 out of 5 stars

The site is good in terms of being a…

The site is good in terms of being a good market, easy and simple to use. The support is also very good sometimes the wait time isn't great but still good compared to other competitors.

2 January 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello, Goncalo!

Thank you for the kind review and the 4 stars.

We are glad to hear that you find the platform easy to use and that our support has been helpful. We are always working to reduce wait times and improve response consistency so it means a lot to hear we are on the right track.

If you ever feel like your experience reached that 5 star level we would of course be happy if you considered updating your review :)

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

I like this one on one business like…

I like this one on one business like transaction and the option to Bargain just make more interesting for both parties.

17 April 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi Kennedy,

Thanks a lot for your review!

Great to hear you enjoy the one-on-one trading experience and the ability to bargain – we agree, it makes the whole process more engaging for everyone :)

Best regards
Morten / GamerPay

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