Gadgetgeek Reviews 

498
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more

Rated 2 out of 5 stars

I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more

Company replied

Rated 5 out of 5 stars

I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more

Rated 5 out of 5 stars

I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

498 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(498)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It is illegal

It is illegal. I received a text mentioning that I had a parcel and that it was brought to my house, but I was not there. To have it redelivered, I was asked to pay £2. At the time, I was expecting a parcel, so I paid. However, it turned out that the payment was for a membership to your site, which I didn't realize until a few days later. I emailed to cancel my membership, but your site had already withdrawn some money from my account before I canceled it. This is not an honest way to obtain memberships, and I will be filing a complaint about this

21 February 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Melika,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate you account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Don't like the idea of bad publicity

10 June 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Carmen ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate you account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Varieties of products and affordable

Gaggetgeek.store provides so many items and products such as electronic accessories, ebook, etc so buyers have many choices to buy products as expected and the prices are also affordable.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

An ad poped up for me ti purchase a…

An ad poped up for me ti purchase a bouncy castle so I clicked on it and purchased what I thought was a bouncy castle only to find out after paying it wasn't it was for a stupid membership for the site which isn't what I was purchasing and when contacted told they don't endorse the ads and can't give me a refund as stated in t&Cs which I didn't get as I wasn't entering into a agreement she said she's cancelled they better have as I don't want anything on the site I just want to be refunded for being mis sold

26 June 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Sarah,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Money is being taken from my account by…

Money is being taken from my account by your company. I have no idea why?
Please explain
Mrs Janet Hatton

24 June 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Janet,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

This is an update to my earlier review of the 27th may

I wrote a review regarding this company not selling the items it claimed to be offering, I tried to get a refund which was intact turned refused as the company claim not to give refunds as well as not selling toilet rolls and being conned into memerships which I also didn't want well since I had written this review I got a phone call to say they will give me a refund if I take back my review what I will do it say the refund I have now recieved and if a company wants to give you a refund on the basis of you retracting your preview doesn't look very good does it now I would be cautious of using this company

27 May 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Dawn ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 3 out of 5 stars

The things that I didn't like is when I ask you to stop debting my money without my consent. …

The things that I didn't like is when I ask you for the first time to cancel my membership, and you never did so instead you keep debiting my money for nothing, I don't remember buying anything from you guy's, so I beg with you Cancel that Membership I don't want it anymore. This Debting it started last year so please can I have my Refund money.

25 January 2024
Unprompted review
Rated 1 out of 5 stars

I didn't know I was signing up for…

I didn't know I was signing up for something as I was only meant to be paying postage for an item.

7 May 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Sandra,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Great customer service

Great customer service. They attend to matters and emails on time. The response I received from the Client Relationship Manager was outstanding. It explained everything clearly and in a simple manner. Thank you

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Very good satisfaction

Very good satisfaction

31 May 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear dines,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

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