Fubo Reviews 8,563

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the staff, describing them as kind, knowledgeable, and supportive, often highlighting quick and efficient service. Reviewers frequently praise the customer service experience, noting that representatives are helpful and make them feel valued. However, some people were dissatisfied with the pricing, finding it misleading due to undisclosed fees and unexpected charges. There are also concerns about the subscription process, with some reporting difficulties in canceling and being charged for services after cancellation, leading to dissatisfaction. Additionally, some users express frustration with automated customer service and the removal of certain sports content, which impacts their overall service experience.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing significant dissatisfaction due to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Price

Customers consistently note negative experiences with price, often citing hidden fees and misleading offers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Got primarily to watch sports

Got primarily to watch sports. To many issues with live sports. Would lose game or it would pause it. NEVER watched anything on the package I was FORCED to take. I don't follow my local sports teams. This is primary reason for cancelling.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Fubo is a huge scam

Fubo is a huge scam. I did a 5 day free trial for sports and it never even had the games that I wanted to watch. So I cancelled it before the 5 days were up. Then they still decided to charge me $70 for an app I don’t have a subscription for and don’t even use. And they refuse to give the money back.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Going in ring direction

I used to like Fubo many years ago. A lot of stations are gone or they don’t have. The price has gone up and good stations have gone down. They replace them with stations that are probably seldomly watched by people. Picture quality is not the best.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Horrible Horrible

Horrible Horrible Horrible. I wish I could convince anyone to run away from this provider. After charging me for 4 months from an account I did not open, they are UNABLE to refund the money.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

It's a Scam!

I signed up so I could watch the ball drop on nye. I made sure to cancel my subscription right after that, but apparently their auto cancel had an issue. So then I was charged. I tried to keep canceling just like it says in the app, but I guess that cancel button isn't real or it's completely broken and they don't give a crap. So I called. They said they would cancel it themselves right away and issue a refund, which I was grateful for, however, I still haven't seen any of that happen, so now, I will need to get a new card so they can't charge me anymore and go through hell updating everything. Thanks for the extra shit that I now need to do. Go with a different streaming service, one that doesn't scam you into thinking it's canceled and then proceeds to charge you anyway.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

FUBOTV scam

When YouTube TV dropped ESPN, I signed up for a FUBOTV "Three month FREE TRIAL". Cancel at anytime! I cancelled six days later. I received an email from a "cancellation site" called XPENDY stating the CC I used for FUBOTV was charged $14.95 for them to send a certified letter to FUBOTV confirming my cancellation. (I know). It took deep digging to find out who and what XPENDY was. Meanwhile I was charged for two months of service starting the day after I cancelled. I disputed all three charges with my CC company. The charges were reversed then the two FUBO charges added back because FUBO told my CC company I never cancelled. I checked my account and it showed Cancelled. After detailed conversation with FUBO's AI Customer Service (keep the flow going because if you delay even an hour in answering they dump the entire conversation and say they show no previous info) FUBO says they don't use any 3rd party cancellation site and don't know who XPENDY is. I continued to get non-answers! So...a three month Free Trial ended in multiple charges well within the cancellation date. FUBO is a scam!

6 November 2025
Unprompted review
Rated 3 out of 5 stars

misleading

They are very misleading in what they say you can have. They say you have all local sports but when you get your bill they have charge you extra and didn't tell you up front. Then they tell you that you have unlimited screens which is not true because it's actually only when you are all at home on the same wi-fi. But they do not tell you these things upfront.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

7 day trial was 6 days

7 day trial was 6 days. ESPN unlimited never worked properly and wouldn't let me access on anything other than my PC. The channel guide is filled with free channels that clutter up the few things I actually wanted to watch. Why would you flood premium channels with that nonsense? What a terrible service.

31 January 2026
Unprompted review
Rated 4 out of 5 stars

Fubo Needs NBC Coverage

Living in the Seattle area I would like to watch the Super Bowl since the Seattle Seahawks are one of the teams playing in the Super Bowl. However, Fubo does not have NBC (King 5 local) in it's lineup for my area.
What's up with that?

30 January 2026
Unprompted review
Rated 4 out of 5 stars

The website is outdated

The website is outdated. Still says old price . There’s supposed to be a reduction in beginning of January. Bill due February 20 still has the higher price. Confusing what is the price.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer Fraud

Zero stars! Fraudulent business practices.
I started a 5 day free trial with Fubo and was charged $58.68 the same day, January 18, 2026. I cancelled the trial in time despite no 'reminder' as stated in the sign-up page and no button to cancel early to avoid charges (this was confirmed by email and later by phone call) but supposedly, an old email from a previous free trial in 2025 was 'reactivated', without warning, without information, without confirmation. That email address was cancelled prior trial ending and the account 'deleted', or so I thought but instead, FUBO obviously keeps such information, does not delete ANY emails if you do not go through extensive Privacy change procedures not ready available online but provided by email after disputing the charges and then it supposedly takes weeks to be deactivated (so the 'account' can be reactivated any time by an innocent user by simply clicking on the app. When the 'old email' was reactivated, there was no information, no activation reminder or anything to warn about any other email used. Also, the supposedly 'manager' of billing services was extremely rude and inappropriate and unwilling to make any attempt to resolve this issue.
I have seen similar complaints already dating back to 2023, I know that others have been charged for such bad business practices. I would like to see same customer protection action against Fubo and that such shady business practices are controlled.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I cancelled my subscription, was not charged for November 2025. I thought all was finished until Jan 2nd I saw a charge for More than the original subscription. I cancelled again. The money was taken out of my account on Dec. 31 2025, I saw it on my account Jan 2nd. I cancelled again immediately and was told sorry no refunds. No one in this company cares about anything other than getting money. I am a single grandparent trying to make ends meet. I thought Fubo would be a cheaper option for tv. I was wrong!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Add the Golf Channel

Chatting was quick and efficient. But would like the higher in management to know that I urge Fubo to offer the Golf Channel.

30 January 2026
Unprompted review

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