Fubo Reviews 8,563

Santiago was the best CS rep I’ve spoken with in years… if ever

I’d rate them zero stars if I could. I subscribed so that I could watch a football game, and canceled literally one minute after I subscribed, to ensure that I would not charged by the end of the trial. I got the cancellation confirmation and everything. Soon as the trial ended, however, I was charged 80 dollars for that month’s subscription. Upon bringing this up to fubo’s customer support, I was told I was out of luck, and my account was deleted. Don’t do business with these thieves, I’m just glad I didn’t get more money stolen from me.

The girl helping me was professional and patient with me, a 67 year old not that computer savvy. She walked me through everything step by step and took care of all my reasons for calling support yesterday,

I get so nervous with technology and recent selected Fubo. I spoke with an agent and she walked me through the Fubo app and how to find what I want watch. She was very knowledgeable, but most importantly to me, she was very kind and patient with me.

Very helpful. Completed call very smoothly and quickly

I got fubo because everything I googled said Watch English Premier League & FA Cup on fubo! I did the free trial, 1 day into it, there were 5 FA Cup matches that day. Only One of them was on fubo. And they don’t have rights for the EPL in the US so they don’t show any premier league matches. You can only watch on NBC,peacock, or USA. Which fubo does not have. So I canceled.

Signed up for free trial, canceled by deadline but they keep charging me! I have sent proof (cancelation confirmation emails) that I canceled in time but they refuse to refund me. Finally got them to stop new charges but they refuse to refund what's already been charged even though it was charged AFTER cancelation. Do not use Fubo! Total scam artists.

Get NBC back, stop commercials that play consecutively over and over, stop sound from all of a sudden blaring, stop freezing!!!! Fubo is not the best, shows a lot of shows over and over, doesn’t show more modern shows.

The fubo subscription that was taken out monthly when I changed the plan I still paid the same amount after I went to a lower plan, but fubo took channels away after I had already paid full amount.. Fubo is a rip off overpriced and pathetic customer service

The company resolved my issue within an hour. I was able to speak with a customer service rep who put me in touch with tech support for a resolution.

Honestly, the worst. They are not even BBB accredited so it is hard to complain about their lack of concern for the public. While Disney is the majority interest holder, who knows what is going on there since my charges get flagged as outside the USA. I assume they are working in legal loopholes for tax evasion, oh Disney…. Anyway, they removed any links for disputes or refunds. Considering their inability to deliver the supper bowl please don’t consider them a sports service even though they do. They definitely did not deliver on the service they promised and a few dollars in rebates did not cover the service I order to replace their useless service entirely. Really, do yourself a favor and use any service but this one or regret it later when you feel cheated like me.

I signed up for fubo while babysitting so I could access some kid-friendly programs. I had trouble canceling online, but customer service was prompt to help and refund my money quickly. If I am ever interested live tv services, I will choose to go with Fubo.

Was mildly challenging to cancel my subscription but that might just be me. Other than that, it was alright.

I am very frustrated and angry at Fubo. We got rid of our local cable TV because they kept raising the prices and not giving us anything. We got rid of it and bought a roku, which we live BUT we couldn't watch any football. We had to have football as we are huge Bills fans. I did some research and found fubo had NFL games in which we could find a game and choose what we wanted to watch but we found we couldn't watch our favorite team every week. Yesterday (Superbowl Sunday) was the last day of football. When my family and I sat down to enjoy the Superbowl. We couldn't watch the game because fubo didn't have it available to watch. So today I cancelled fubo. Not sure why they didn't have the Superbowl to show. Very frustrated and that will never happen again.

$100 a month was not enough to view the Super Bowl. ,

Fubo uses its terms of service to justify changing offering without giving warning or credits. You pay the same price but don't get what you signed up for. Youtube TV is a much better service. I just found out the Olympics and Super Bowl will not be available. So much for being a great sports based service.

They were advertising a free week trial, so I thought I'd give it a try. I wasn't impressed, so I cancelled on day 6. They charged me $85 for a month. I complained and asked for refund. They claimed they change the length of their trials all the time, and when I signed up they had changed it to 1 day. Yeah, right... so, if you try their free trial, be sure to cancel in the first 24 hours, no matter how long the trial was that you supposedly signed up for. OR, just avoid them like the scammers that they are.

It is absolutely appalling for Fubo to drop Peacock and thus not offer its customers the ability to watch the Superbowl as well as Winter Olympic coverage. Fubo is no longer a sports specialized programming platform as the Superbowl is the pinnacle of sports. So, do what it takes and bring Peacock back or I will be forced to go to youtubetv.

Solving my problem.

When I contacted Fubo to get help with updating my credit card information, I was routed to AI help (which wasn't much help at all. When I got the AI group to transfer me to a live representative (Marco), he quickly helped me to resolve my credit card update. Everything is now great!!